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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beds and mattresses, noting their sturdiness, excellent design, and durability. Many people found the products easy to assemble and were very satisfied with the overall craftsmanship. The delivery service is frequently highlighted as efficient and timely, with many consumers appreciating the care taken during delivery. The customer service also received widespread acclaim, with reviewers describing the staff as incredibly helpful, responsive, and going above and beyond to ensure customer satisfaction. Some people were not happy with the delivery driver who refused to bring the packages across their doorstep.

What people talk about most

Product

People report positive experiences with the product, especially the beds, highlighting their fantastic... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the fantastic and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more

Company replied

Rated 5 out of 5 stars

Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more

Company replied

Rated 5 out of 5 stars

I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more

Company replied


Company details

  1. Furniture Manufacturer
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Store

Written by the company

At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Bed from Nodax

Arrived on time,easy to assemble, looks great

June 11, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Hello Terri,

Thank you for your feedback! We're thrilled to hear that your order arrived on time, was easy to assemble, and looks great. Enjoy your new purchase!

Kind regards,
Magda
Nodax UK Ltd

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Rated 5 out of 5 stars

Thank you so much

Thank you so much, really happy with how quick it arrived.

June 17, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Joanna,

Thank you so much for your kind words!

We're thrilled to hear that you're happy with how quickly your order arrived. If you have any other questions or need further assistance, please don't hesitate to let us know. We appreciate your support!

Best regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Quivk Delivery

Quick Delivery. Easy to fix and very steady

June 2, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Nibi,

Thank you for your feedback! We're pleased to hear that the delivery was quick, that you found the assembly easy, and that the product was steady.

If you need any further assistance, please let us know.

Kind regards,
Magda

Rated 5 out of 5 stars

Well made, sturdy and stylish under bed drawers

From ordering to delivery it was very quick. The quality of the drawers is high and they feel strong and sturdy, nothing flimsy about the design.
Slight fiddly bit putting them together on my own but that’s not a cause for concern and once put together simply slide under the bed.

May 31, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Jacquie,

Thank you for your detailed review! We're delighted you found the under-bed drawers well-made, sturdy, and stylish. It's great to hear that the ordering and delivery process was quick and efficient. We appreciate your feedback about the assembly, and we're glad to know that the drawers fit perfectly under the bed once assembled.
If you need further assistance, please don't hesitate to reach out.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Nodax aurora double bed

Great company with excellent customer service

May 31, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Gwen,

Thank you for your feedback on the Nodax Aurora Double Bed! We're glad you're satisfied with your purchase and our customer service. Please feel free to reach out if you have any further questions or need assistance.

Kind regards,
Magda
Nodax UK LTD

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Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service, great quality beds and good value.

May 30, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good Morning,

Thank you for your kind words! We're thrilled that you enjoyed our service and found our beds to be of great quality and value. If you need anything else or have any further feedback, please don't hesitate to let us know.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Bed well made ,easy to assemble ,one…

Bed well made ,easy to assemble ,one side rail slightly damaged, contacted company replaced next day .would recommend nodax after sales service.

May 14, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Good Morning,

Thank you for your feedback! We're glad to hear that you found the bed well-made and easy to assemble. We apologize for the inconvenience caused by the damaged side rail; we're pleased that our quick replacement met your expectations. Your recommendation of Nodax's after-sales service means a lot to us!

Best regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Nice product. Correct service.

May 17, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Ildiko,

Thank you for your feedback! We're delighted to hear that you appreciated our product's quick delivery, quality, and service. Your satisfaction is our top priority. We look forward to serving you again!

Best regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

After extensive research we decided on…

After extensive research we decided on a Nodax bed frame and were not disappointed.
Everything was easy from ordering to delivery, this is a good quality, strong bed frame and not difficult to assemble. Highly recommended

May 9, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Denise,

Thank you for your wonderful feedback on the Nodax bed frame. We're thrilled to hear that you are satisfied with your purchase and that the ordering and delivery process met your expectations.

It's great to know that you found the bed frame to be of good quality, robust, and easy to assemble. Your recommendation means a lot to us.

If you have any further questions or need assistance in the future, please don't hesitate to let me know.

Best regards,
Magda
Nodax UK LTD

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Rated 3 out of 5 stars

The bed is lovely

The bed is lovely! But came damaged can’t send it back as it is needed

May 3, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Danielle,

Thank you for your feedback, and I'm pleased to hear that you like the bed despite the damage. I'm sorry to learn about the condition upon delivery. We'll investigate with the courier to understand what happened. If there's anything we can do to assist you with repairs or replacement parts, please don't hesitate to reach out and send the photos of the damaged part/s to our email: nodax.office@gmail.com.
Your satisfaction is important to us, and we're here to support you through this. Please let us know if there's anything else we can do to help.

Best regards,
Magda

Rated 5 out of 5 stars

High quality bed frame!

High quality bed frame, solid base and very clear logical instructions definitely worth the price.
Buying from this company directly saved me a good amount of money!
Also delivery was fast!
After assembling the bed and put the mattress on it, its noticeably lower than the devan bed I had, I'm not sure if my guests will like that or not. I think it's low to help the stability of the bed frame and the room feels more spacious so hopefully it'll work fine and I'll n
Be back for more with this company, handcrafted wood and simple, practical design with 10 years guarantee! It's definitely a bargain.
One negative point is the bed frame is very dusty and dirty when you unbox it, it's not a big deal but it ruined the unboxing experience for me, I hope this issue can be addressed by the management!
Thank you!

April 19, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Ibrahim,

Thank you for sharing your detailed feedback! We're delighted to hear that you found our bed frame to be high quality and worth the price. We're glad you had a positive experience with our clear instructions and fast delivery.

Regarding the height difference from your previous bed, we designed it for stability and to create a spacious feel in your room, but we understand personal preferences vary. We appreciate your understanding and hope it serves your guests well.

We apologize for the dust and dirt upon unboxing. We'll definitely address this issue with our management to ensure a smoother unboxing experience for our customers in the future.

We look forward to serving you again and thank you for choosing our handcrafted wood and practical design with a 10-year guarantee.

Kind regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Great quality!

April 25, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Denis,

Thank you for sharing your experience with us! We're thrilled that you found our product excellent quality. Your satisfaction is our top priority, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to contact us.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Ikea could learn a thing or two here!

Ikea could learn a thing or two from Nodax. The bed was very easy to assemble - I did the whole thing on my own in less than an hour (probably best to get another person to help, but I managed). The bed itself is really nice - well made, nicely finished, great value. The Nodax team were also very nice to deal with on the phone.

March 30, 2024
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Jonathan,

Thank you for your feedback on the Nodax bed! We're glad to hear that you found it easy to assemble and that you were able to do it on your own. We strive to provide products that are well made, nicely finished, and great value, so we appreciate your positive comments about the bed itself. We're also happy to hear that you had a positive experience with our team over the phone. If you have any further feedback or questions, please don't hesitate to reach out. We value your input and are always looking for ways to improve our products and services.

Kind regards,
Magda
Nodax UK LTD

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Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, great customer service.

April 19, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear John,

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our delivery and customer service. We strive to provide the best service possible, and your feedback means a lot to us. If you ever need anything else, don't hesitate to reach out.

Kind regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

Amazing bedframe

I had emails and phone calls from Norbert..very good communication and after sales service about the product.

I was very impressed with the quality of this item not your usual flimsy slates.
The solid panels. It is so easy to put together by myself

I like this item a lot, looks nice and fits well in a small room

April 16, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Paul,

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service representative and that our communication and after-sales service met your expectations. I will make sure to pass on your feedback to Norbert.

We're delighted that you're impressed with the quality of our bedframe and slats. It's great to know that assembly was a breeze for you, even when tackling it solo.

We're pleased to hear that the bedframe looks nice and fits your room well. Your satisfaction is our priority, and we're glad that we could provide you with a product that meets your needs and expectations.

Thank you for choosing Nodax! If you have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

I am blown away by the quality

I am blown away by the quality. I had previously ordered a dunelm bed and thank god it was defective and I had to immediately send it back. As I took this new Nodax bed out the box, I immediately saw the difference in quality. Its so solid, easy to put together, looks fantastic. I got the Aurora double and its space saving but can still fit things underneath which I need in a small flat. The oak colour is lovely and warming for the room. Plus it is completely solid when using it for other activities...

April 9, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Jonny,

Thank you so much for your glowing review! We're thrilled to hear that you are blown away by the quality of your new Aurora double bed from Nodax.

At Nodax, we take great pride in crafting high-quality furniture that exceeds expectations, and we're delighted that you noticed the difference in quality compared to your previous experience. We're thrilled that the assembly process was easy for you and that you're enjoying the solid construction and attractive design of your new bed.

It's wonderful to hear that it's space-saving yet still accommodates your needs in your flat. We're pleased that you're satisfied with the oak colour and its warming effect on your room.

Thank you for choosing Nodax! If you have any further questions or need assistance, please feel free to contact us anytime.

Best regards,
Magda
Nodax UK LTD

Rated 5 out of 5 stars

Very professional customer service and…

Very professional customer service and fast delivery. We got the F2 bedframe and due to sprung bed needed smaller gaps, they were able to provide extra slats. Very happy with our purchase!

April 14, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Polly,

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team and that we were able to accommodate your specific needs regarding the slats for your F2 bedframe.

At Nodax, we strive to provide excellent service and ensure that our customers are completely satisfied with their purchases. We're delighted that we could meet your expectations and contribute to your overall satisfaction.

If you ever have any further requests or questions, please don't hesitate to contact us. Thank you for choosing Nodax!

Best regards,
Magda
Nodax UK LTD

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Rated 5 out of 5 stars

Easy Assembly & High Quality

Wow, what a great quality bed for the price. It arrives in 3 packages, the slats, the head/base boards, and the side/centre beams. Assembly took 30 minutes for one person, very easy.
Quality is great, for example the slats are very sturdy and screwed into place.
It's worth spending the bit extra for this quality, super easy construction process is a plus as well.

April 20, 2024
Unprompted review
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Liam,

Thank you so much for your fantastic feedback! We're thrilled to hear that you found your new bed's assembly process quick and straightforward. At Nodax, we take great pride in crafting high-quality products that are both durable and easy to assemble.

We're delighted that you appreciate the sturdiness of the slats and the overall quality of your new bed. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations.

Thank you for choosing Nodax! If you have any further questions or need assistance, please feel free to reach out to us anytime.

Best regards,
Magda
Nodax UK Ltd

Rated 5 out of 5 stars

We are very happy with our purchase & the service…

We are very happy with our purchase from Nodax. The bed arrived just as scheduled. It is very good quality for the price.

We started putting the bed together and noticed that we were missing a few bits from the toolkit. I called one of the phone numbers on their website and spoke to someone called Damian. He quickly reassured us that he would be sending a package to us via special delivery with the missing parts. He absolutely did, and it arrived the next day. We couldn’t have been happier with the service we received. We would absolutely not hesitate to buy from these guys again! Thank you!

April 6, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Bex,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with your purchase from Nodax. We're delighted that Damian was able to promptly assist you with the missing parts and ensure they arrived swiftly.

Providing exceptional service and quality products is always our top priority, and we're thrilled that we met your expectations. We look forward to serving you again in the future! If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you again for choosing Nodax!

Best regards,
Magda
Nodax UK LTD

Rated 2 out of 5 stars

Wood thin

Wood thin, poorly packed, damaged surfaces, oak colour much darker than advertised on website photos, shouldn't have bought but too late for our needs to return and purchase alternative.

March 28, 2024
Nodax UK Ltd logo

Reply from Nodax UK Ltd

Dear Julie,

It is very unfortunate that we received this news through your review.
Nodax always tries to achieve the best quality and excellent customer service, and it is regrettable that our company has let you down.
If you want, our email (nodax.office@gmail.com) is always open. We would like to help with your problem if pictures are available. We would, for example, replace the bed, which we do very efficiently and quickly, or return the product free of charge.
We apologise for your bad experience and hope you get back to us soon.

Kind regards,
Julia
Nodax Ltd UK

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