The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more
Company replied
Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more
Company replied
I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more
Company replied
Company details
Written by the company
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Contact info
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, United Kingdom
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
Great customer service and excellent quality product
I was going to order from their Amazon but saw the bed I wanted was £75 cheaper on Amazon so ordered on their website. I’d accidentally set the delivery date to a week later than I needed the bed, went on the web chat and the lady I spoke to change the date and shipped the bed straight away. It arrived the next day. Super sturdy but easy to put together.
March 19, 2024
Reply from Nodax UK Ltd
Dear Rebecca,
Thank you for your fantastic feedback. You mentioned that the bed is super sturdy, which is an important quality for a bed. It's reassuring to know that you made a durable and reliable purchase. Additionally, you found it easy to assemble the bed, which likely made the whole process even more convenient.
Overall, it seems like you had a smooth and satisfying experience with the bed's purchase, delivery, and quality. It's always a pleasure when things go well with online shopping. Enjoy your new bed, and have a comfortable sleep!
Kind regards,
Magda
Nodax UK LTD
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Amazing quality bed
Amazing quality bed. We had returned 2 wooden beds from another company due to terrible creaking so were desperate to find a solid wooden bed which did not creak. This company came up in our search and the reviews gave us the confidence to order. The bed was delivered the same day we ordered as they were going to be in the area. Very personalised attentive service. We have had the bed over a week and it’s rock solid and silent! Highly recommend quality and service.
March 25, 2024
Reply from Nodax UK Ltd
Dear Melanie,
It's wonderful to know that the bed has exceeded your expectations in terms of quality. The fact that it's rock solid and silent is a testament to its durability and stability. Thank you for recommending both the quality of the bed and our exceptional service. It's always reassuring to hear about positive experiences like yours. Enjoy your new bed, and may you continue to have restful nights of sleep!
Kind regards,
Magda
Nodax UK LTD
Great design, delivery and service.
Fast delivery, I love the design and good follow-up customer service.
March 13, 2024
Reply from Nodax UK Ltd
Dear Mark,
Thank you for your review. Fast delivery is always a great bonus, especially when you're excited to receive your new purchase. It's fantastic that we were able to provide you with a prompt delivery service.
The fact that you love the design of the bed speaks volumes about the company's attention to detail and quality craftsmanship. A well-designed bed can enhance the overall aesthetic of your space and create a more inviting atmosphere.
Kind regards,
Magda
Nodax UK Ltd
Quick and efficient service
Quick and efficient service. The gentleman who delivered and assembled the bed was polite and competent.
Company is responsive to questions/queries.
Very pleased with the quality of the bed, and at a very competitive price.
February 24, 2024
Reply from Nodax UK Ltd
Dear Penelope,
Thank you for your lovely feedback! We're glad to hear that you had a positive experience with our delivery and assembly service. I will pass your feedback to our company hero - Damian :) We're thrilled that you're pleased with the quality of the bed, and we work hard to offer competitive prices. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Magda
Nodax UK Ltd
Reply from Nodax UK Ltd
Dear Anske,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. Delivering on time is our top priority, and we're glad we could meet your expectations. We're also thrilled that you find the bed brilliant. If you have any further feedback or need assistance in the future, please feel free to let us know. We're here to help!
Kind regards,
Magda
Nodax UK LTD
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Definitely recommend
Very helpful and customer focused. The delivered product was an excellent standard, delivered promptly, then assembled (well worth the extra fee) quickly and professionally, with all packaging removed and tidied.
March 8, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Graham,
I'm glad to hear about your positive experience with product delivery and assembly. It's always great to receive feedback like this. Feel free to reach out if you have any more feedback or need assistance in the future. Your satisfaction is important to us.
Kind regards,
Magda
Nodax UK LTD
Great product & service
I ordered the EU king size, which the company emailed & contacted me about (email went to spam so originally missed) to confirm, i double checked the size of the mattress and turned out i ordered the wrong size (required UK king) to which they immediately changed and refunded the difference, the bed arrived very quickly and i was updated along the way every single time
easy to build yourself, the YouTube instructions are clear and easy to follow and the finished product looks great & feels sturdy!
the biggest point to me was the communication, Magda communicated with me throughout providing updates and helped with absolutely everything, I didn't get the delivery drivers name (he said it but my phone signals was not great) but also very very friendly and helpful
overall a great experience would recommend them and use this company again without a second thought!!
March 8, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Daniel,
It's wonderful to hear about your positive experience with the company's communication and service. It's great that they proactively resolved the issue with the mattress size and provided clear instructions for assembly. The continuous updates and assistance from Magda and the friendly delivery driver (Damian) contributed to a smooth and pleasant experience for you. Thank you for sharing your feedback, and if you ever need assistance or recommendations in the future, feel free to reach out.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Brilliant!
I really can’t sing the praises of this company enough. Just brilliant. Great website, excellent bed and mattress, fantastic customer service. Damian was excellent and personally arranged and delivered the items at the same time on a day to suit us and then put the bed together and took all packaging away. A great product and very good value and first class service.
February 29, 2024
Reply from Nodax UK Ltd
Dear Anne,
It's fantastic to hear about your outstanding experience with the company! It seems like we excelled in every aspect from our website to customer service, with Damian going above and beyond to ensure a seamless delivery and assembly process for you. If you ever need further assistance or have more feedback to share, feel free to reach out. Your satisfaction is important, and I'm here to help in any way I can.
Kind regards,
Magda
Nodax UK Ltd
Excellent all the way
February 21, 2024
Reply from Nodax UK Ltd
Dear Connie and Ian,
As a team, we would like to thank you for taking the time to write us a review, and we are glad that we could help with your order.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
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Really impressed!
Everything was so easy! From ordering to building. I’m really impressed with the quality.
February 20, 2024
Reply from Nodax UK Ltd
Dear Stella,
We appreciate your recognition of our great quality product and customer services.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Nodax pay attention to detail
Nodax pay attention to detail, on my first order I made an error on sizing , they phoned to double check and corrected the order, they answered any queries by phone or email promptly and delivered on time
The product is very satisfactory, bed, mattress and two bedside cabinets and now two further bedside cabinets
So for customer service and a great product I highly recommend
February 21, 2024
Reply from Nodax UK Ltd
Dear Lesley,
As a team, we would like to thank you for taking the time to write us a review, and we are glad that we could help with your order. Our proactive approach to double-checking and correcting your order is very important to us and good to know that this is a positive customer experience. The satisfaction with the products further reinforces the recommendation. If you ever need assistance or recommendations in the future, feel free to reach us.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Absolutely 5-star service
Absolutely 5-star service! Delivery here isn't easy because of stairs, but for Nodax it was no problem. They kindly arranged to deliver in person rather than use a courier, and then assembled the bed and drawers (which look great - wonderfully solid!) for much less than other companies charge. Damian also took all the packaging away. I totally recommend this lovely family company.
February 23, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Annette,
The Nodax team are grateful that we have been able to help you with your order.
I will also personally pass this information on to Damian :).
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Smooth ordering process and fast…
Smooth ordering process and fast delivery. Good price for solid bed. Delivery/damage issues sorted promptly with no fuss
February 8, 2024
Reply from Nodax UK Ltd
Good Afternoon,
Thank you for your splendid review and for taking the time to write this. We appreciate it.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
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Easy to order and a quick delivery
Easy to order and a quick delivery. I love the bed solid and stylish good mattress too. Delivered on day stated with the driver calling to let us know when he would arrive. The driver was friendly cheerful and helpful. Great experience and would buy from them again.
February 7, 2024
Reply from Nodax UK Ltd
Dear Glynis,
We are glad that your experience with Nodax has been positive and hope to see you order again in the future.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Excellent and efficient service
Excellent and efficient service from beginning to end. Great communication
The item was delivered by the seller sooner than expected and they rang to let me know. The old bed dismantled and the new one assembled unbelievably quickly. He was very tidy. I loved that he removed his 👟.
The bed is lovely and solid, looks great
I would without doubt purchase from this seller again
January 23, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Nikki,
Thank you very much for your review.
It's wonderful to hear about your exceptional experience with us! It sounds like we really paid attention to detail and provided top-notch service. It's great that you're happy with your new bed and the overall transaction. If you ever need assistance or decide to make another purchase, feel free to reach us. Enjoy your new bed!
Kind regards,
Magda
Nodax UK Ltd
Best service ever
Best service ever. Damian was a super star! We had some particular requirements for our beds and with “can-do” attitudes, they made, delivered and assembled exactly the beds we wanted. Thank you Damian and pls keep up great work!
February 1, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Noah,
It's fantastic to hear that Damian provided such outstanding service and went above and beyond to meet your specific requirements for the beds! It's clear that Damian's "can-do" attitude and dedication to customer satisfaction made a big difference for you. I will make sure your appreciation reaches Damian, and I'm sure he will be thrilled to hear your kind words. If you ever need assistance in the future, feel free to reach out. Thank you for sharing your positive experience!
Kind regards,
Magda
Nodax UK LTD
Reply from Nodax UK Ltd
Dear Lisa,
Thank you for your 5-star feedback! That's fantastic that you love your new product. Fast service is always appreciated as it saves time and allows you to enjoy your new item sooner. If you have any questions or need further assistance, feel free to let me know!
Kind regards,
Magda
Nodax UK Ltd
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Nodax a really great company
Nodax did a really great job. I love the colour of the bed frame, it's nice and solid and easy to assemble. I was very happy I ordered directly from Nodax, when I rang customer services they were very helpful indeed.
January 17, 2024
Reply from Nodax UK Ltd
Dear Mrs Helen Stone,
It's wonderful to hear about your positive experience with Nodax! It sounds like we provided a high-quality bed frame with a beautiful colour, making the assembly process easy for you. It's also great to know that our customer service team was helpful and contributed to your overall satisfaction. If you have any more feedback or need further assistance, feel free to let me know!
Kind regards,
Magda
Nodax UK LTD
On time good price
On time good price. Great product , looks fab and well made.
Instruction could be a bit clearer as the U nuts I got were 'handed' and only worked if you used them at a certain orientation. And slat placement is not a science but I'd like to have more guidance.
January 21, 2024
Reply from Nodax UK Ltd
Good Afternoon,
Thank you for sharing your feedback on the product and the assembly process. It's great to hear that the product looks fabulous, is well-made, and arrived on time at a good price. Your insights on the assembly instructions are valuable, and it's understandable that clearer guidance on the U nuts and slat placement would enhance the overall user experience. Your feedback will certainly be helpful for us to improve our instructions for future customers. If you need any assistance or have more feedback, feel free to let me know.
Kind regards,
Magda
Nodax UK Ltd
Products easy to view
Products easy to view, delivery dates and instructions for delivery could be easily added
January 24, 2024
Reply from Nodax UK Ltd
Good Afternoon,
Thank you for sharing your feedback. It's great to hear that you found the products easy to view. Your suggestion about improving delivery date visibility and providing clearer instructions for delivery is valuable for enhancing the overall customer experience.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group. Kind regards,
Magda
Nodax UK Ltd
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