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Nodecraft Reviews 1,738

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TrustScore 5 out of 5

4.8

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Considering 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, often going above and beyond to assist. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach, along with quick response times. The service itself is described as excellent, efficient, and user-friendly, with an intuitive interface that makes managing servers easy. However, some customers also noted occasional issues with the availability of the support team and found the control panel a bit unclear for new users when trying to locate specific credentials. A few people also mentioned that the download process can involve extra steps and the UI can sometimes feel cluttered.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Customers consistently report highly positive experiences with customer service. Reviewers frequently praise... See more

Service

Users describe positive interactions with service. Customers consistently praise the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the control... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft,... See more

Rated 5 out of 5 stars

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a l... See more

Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

the best staff and easy to use server

I had a bit of trouble with starting and setting stuff up but then an amazing staff member called Lottie set up my server and was super kind and the best to talk to I would 1000% recommend this hosting platform

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Great team, Great support

I have been using Nodecraft for over a year now. My son and I play curseforge modded Minecraft. Everytime that we have had an issue with our worlds (when building our own mod packs), the team has always been there within minutes to get us back to our game. The latest issue that we had, I sent in a help request through the chat and Cameron helped us out. Within just a few minutes, we were able to get server up and get into our game. Cameron stayed with us while we logged in, and made sure that we didn't have other issues come up. I could not be more happy with the team and support that we get from Nodecraft.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Best and most reliable support team

Nodecraft has the best support team ever. They are knowledgeable kind and always so helpful. Quick responses and fixes too. I haven't ever had an issue they weren't able to solve.

Shout out to Cameron who helped me recently and all the rest of the support team that has helped me numerous times in the past!

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Nodecraft is very easy to work with

Nodecraft is very easy to work with. The quick deploy meant I was playing games quickly instead of constant configuring. I had servers for both Minecraft and Satisfactory and had a ball playing with my family and online friends! Thanks Nodecraft!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic gaming server company

Fantastic gaming server company with a wonderful user interface that makes configuring a server really intuitive and friendly. Their customer service via chat is always responsive and by a real human being. Nodecraft is my go to for Minecraft, Hytale, and other gaming servers.

February 23, 2026
Unprompted review
Rated 3 out of 5 stars

Server works as it should

Server works as it should, customer service sucks for non techy people trying to play

February 17, 2026
Unprompted review
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Reply from Nodecraft

We're really sorry that support wasn't up to your standards! That’s definitely not the experience we want. We would love to understand what felt confusing or where we could have explained things better. I’ve reached out for a bit more info so I can look into your experience and see what we can improve.

Thanks for reaching out!

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