Nomad makes genuinely high quality products, but what really sets them apart is their customer service. Every time I’ve contacted support, they’ve been fast, professional, and most importantly on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Nomad is a consumer electronics and lifestyle products company based in Santa Barbara, California.
Contact info
United States
- support@nomadgoods.com
- nomadgoods.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and customer service…
Great products and the customer service is very good. I had to replace a screen protector and the process was quick and easy.
Expensive products and average…
Expensive products and average experience. At least bring the price a bit down.
They were very quick to attend to my…
They were very quick to attend to my warranty request.
Nomad Support is second to none
I've purchase a couple of Horween iPhone cases in the past because I reckon they're the finest of their kind available. Then I decided to purchase a Horween leather strap for my Ultra. While the leather is superb, the fastener was faulty so the one strap wouldn't click into place. Disappointed, and not expecting a reaction, my review was less than stellar. Subsequently, the reaction and assistance from Nomad Support still has me astonished. They couldn't have been more helpful, supportive, and understanding. Quicker than I could blink, a replacement was on its way. Wow. If only other folks out there were like Nomad. Seriously, people. I'm impressed. They stand by their products. You can't go wrong. Well done, Nomad!
One of the best company’s.
Great customer service quick response and will handle all issues you have. Will continue to order nomad products.
Great company great product great…
Great company great product great support.
absolutely amazing
Shortly after I contacted them, company representatives contacted me and did everything they could to help. As soon as I submitted the relevant documents, they approved a replacement for the product. Less than a week after contacting them, the new product arrived at my home. Amazing service, a company that respects itself and our money.
Just got my phone pouch and wrist band…
Just got my phone pouch and wrist band for my apple watch. Top quality, received the goods in Switzerland just 4 days after ordering. Will order any time again.
I recently purchased a product from…
I recently purchased a product from Nomad that was showing as unavailable. I reached out to their customer service to inquire about when it would be back in stock, and I was blown away by their response! The team went above and beyond to assist me, providing updates and ensuring I could get the product I wanted. Their commitment to customer satisfaction truly sets them apart. I highly recommend Nomad for their fantastic products and outstanding customer service!
Extremely poor durability
Their leather phone cases are not durable whatsoever. Walking from my driveway to the front door in the rain (about 15 seconds) caused the case to bubble. They will not cover this under warranty. If this is any indication of the other products they claim are top quality, don’t buy.
DO NOT PURCHASE FROM THIS COMPANY
I purchased a dress (spirit dress) in red. It was too big and I returned the item. Despite numerous emails I have never received my refund.
DO NOT PURCHASE FROM THIS COMPANY THEY DO NOT REFUND YOUR MONEY.
Horrible service all around
Horrible service all around. Billing is horrible. Pay the money for starlink and be done.
⭐⭐⭐⭐⭐ Exceptional Quality & Protection
I’ve been using Nomad cases for a while now, and they truly stand out in terms of design, durability, and overall feel. The materials are premium, giving the case a sleek yet rugged aesthetic, and it feels great in hand.
Protection-wise, these cases offer solid drop resistance, keeping my phone safe from accidental falls and daily wear. The fit is precise, and all buttons remain tactile and easy to press. I also appreciate the thoughtful design, which balances style with practicality.
If you’re looking for a well-crafted, protective, and stylish case, I highly recommend Nomad. Their commitment to quality and functionality makes them a top choice for anyone wanting a reliable smartphone case.
Nomad Goods Extremely helpful
Nomad Goods were very helpful before I made a purchase. There was a problem and Chloe at Nomad Goods was extremely helpful and promptly came up with helpful solutions. I wouldn’t hesitate to buy from this company again. The goods are excellent as is the customer service.
Thank you Chloe
I ordered a Nomad Apple Find My wallet…
I ordered a Nomad Apple Find My wallet card. It never worked and I could never get anyone from Nomad to respond to my repeated emails to customer service. What a waste of money and so frustrating. I'll never buy anything from Nomad ever again!
Very good materials and craftmanship
Very good materials and craftmanship. My sport band had an initial fault, but the customer assistance was really supportive and replaced it on the fly. Highly recommended.
I’m Addicted
Nothing but good experiences with Nomad… have an addiction to their Apple Watch straps… have several of the Sport bands and especially love the Rocky Mountain. Have their new universal cable for Apple Watch ordered too!
Nomad goods made in USA
I bought Nomad electronic and life style product for couple of years. What I like about their goods that made in USA and good quality. Even I put 5 star, I dislike that the retail price of the products is a little more expensive compare to amazon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







