Nomadvelo Reviews 104

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product quality and design, finding the jerseys comfortable, breathable, and durable, even for long rides and in various temperatures. Many appreciate the unique designs and the overall performance of the gear. However, some people were dissatisfied with the ordering and delivery process, citing significant delays and long waiting times for their items to arrive. Additionally, a number of reviewers experienced issues with customer service, describing it as unhelpful and unresponsive, particularly when trying to resolve problems with returns or order cancellations. Some also noted that the sizing of the products can be smaller than expected.

What people talk about most

Product

Users describe positive interactions with product, highlighting the quality, design, and performance of Nomad... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the durability, noting that items... See more

Order

Reviewers highlight significant dissatisfaction with the order process. Many customers report extensive... See more

Delivery service

Clients share negative opinions on delivery service. Many reviewers report significant delays, with some... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe the service... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Jerseys are acceptable quality for £50 and I have has several compliments on the jersey. The fit is snug/aero fit, for example I am slim and normally wear a large and the size large jersey is a tight... See more

Company replied

Rated 3 out of 5 stars

I originally gave this company a 1 star review based on the fact that I didn’t receive the jersey I ordered for weeks and was refused a refund or cancellation. I didn’t appear to me that Nomad Velo we... See more

Rated 4 out of 5 stars

Sizing tip if you’re between sizes, go up. I normally wear medium but it was tight across the shoulders, exchanged for a large and now it fits spot on. Customer service sorted it out pretty quick so n... See more

Rated 4 out of 5 stars

Great value and top is described. The sizing is a little on the small side. It took four weeks from ordering to receiving.

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

104 reviews

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Rated 1 out of 5 stars

Complete SCAM

Complete SCAM - I really dont know how Facebook Allows this company to advertise - I ordred a Jersey a month ago - still hasnt shipped. Asked for a refund and they said no...

February 4, 2026
Unprompted review
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Reply from Nomadvelo

Hi Mr. Carter,

We understand how worrying it can feel when an order hasn’t arrived yet, and we’re very sorry for the frustration this has caused. We want to be completely clear: Nomad Vélo is not a scam — we’re a small, independent cycling brand run by real riders who care about every order.

Your jersey has been shipped and is currently in transit, and the tracking number was sent to you by email so you can follow its journey. Occasionally, international shipments take a little longer, especially during busy periods, but every parcel is handled with care.

We know that waiting can feel stressful, but we promise your jersey is on its way — soon you’ll be out on the road, enjoying the fit and performance that inspired your order in the first place.

— The Nomad Vélo Team

Rated 5 out of 5 stars

They have launched a new collection and…

They have launched a new collection and I have already received the Obsidian Jersey after 10 days. The jersey looks better than in the shop photos.

December 30, 2025
Unprompted review
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Reply from Nomadvelo

Hello Rebecca,

Thank you for your great feedback! We’re thrilled to hear your Obsidian Jersey arrived in just 10 days and exceeded your expectations. Our team works hard to make sure the design, fit, and quality are just as striking in real life as they are in the photos.

Enjoy your new kit on the road — there’s nothing like riding in gear you truly love.

— The Nomad Vélo Team

Rated 5 out of 5 stars

My friend recommended it to me

My friend recommended it to me. I was a bit wary because I had never bought anything from this store before, but I bought an outfit and, to be honest, the clothes fit like a glove. I'm very happy. They have more outfits, so I won't hesitate to buy another one.

December 31, 2025
Unprompted review
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Reply from Nomadvelo

Hello Harry,

We’re so glad your first experience with Nomad Vélo was a great one! There’s nothing better than hearing that our kit fits like a glove — that’s exactly what we aim for with every outfit.

It’s exciting to know you’re already looking at your next set — we can’t wait to help you gear up for more rides in style and comfort!

— The Nomad Vélo Team

Rated 1 out of 5 stars

Not delivered Items bought. DONT BUY

Not delivered Items bought.

They have no clue about the status of the order and only keep sending replies that they are checking and will get back to me at the earliest. Surely not a company you should buy. Do not waste your time and effort.

January 1, 2026
Unprompted review
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Reply from Nomadvelo

Hi Lalith,

We understand your frustration at the time you wrote your review, but we’d like to clarify the full picture. Your order was shipped in two packages — the first arrived on January 16 and the second on January 29. This means your items were indeed sent, and the delivery was completed successfully.

Nomad Vélo is a real, independent cycling brand run by riders, committed to getting high-quality gear into our customers’ hands with careful handling and free worldwide shipping. International orders sometimes arrive in multiple packages due to logistics, which can create confusion, but it never means the order hasn’t been sent.

Every order is shipped with attention, and your trust is important to us.

— The Nomad Vélo Team

Rated 5 out of 5 stars

After buying a jersey from Nomad Vélo

After buying a jersey from Nomad Vélo, I checked the TP reviews for this brand. I thought I had been scammed, but I have to say that my order took 10 days to be delivered and the quality is as expected for the sale price. They are not scammers.

November 18, 2025
Unprompted review
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Reply from Nomadvelo

Hi Nathan,

Thank you for sharing this — it really means a lot to us. We know reading reviews can create doubt, so hearing that your order arrived in 10 days and met your expectations is exactly why we keep doing what we do.

Nomad Vélo is built on honesty: fair prices, solid quality, and transparent worldwide shipping. Thanks for giving us the chance to prove we’re the real deal.

Enjoy the rides and welcome to Nomad Vélo. 🚴‍♂️

— The Nomad Vélo Team

Rated 1 out of 5 stars

Dont use this company - shocking!!

Purchased an XL cycle top in August as really like the design online. Took ages (5weeks) to arrive only to be very poor quality and very very small. Never had such a small XL top in my 15+ years cycling. Decided to return it. What an absolute waste if time!! The process to return was an absolute faff! The company took ages to respond to provide me with the return paper work to get a refund. When they did and it was sent to China I had to chase 6 weeks later when they said they hadn't received the return. I write this review 4 months later and 25 emails to the company with them fobbing me off saying its not thier fault and they haven't received the parcel.

Please anyone don't use this company.
There are so many more cycle brands out there that provide better quality items with significantly better customer service.

December 14, 2025
Unprompted review
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Reply from Nomadvelo

Hi Matthew,

We’re sorry this experience has been so frustrating, but we do need to clarify a few important points. Your order was successfully delivered, and the return was sent internationally. Once a parcel is in transit back to us, especially through customs, its movement is handled entirely by the postal and customs authorities, not by Nomad Vélo.

A refund can only be processed once the returned item is physically received. Until then, no brand — large or small — is able to complete a refund responsibly. This isn’t avoidance or bad faith; it’s standard and transparent return policy, clearly outlined before purchase.

Nomad Velo is not a scam nor a “pop-up” brand. We’re an independent cycling company run by real riders, offering original designs, solid performance, and free worldwide shipping with no customs fees — a model that thousands of customers have chosen and enjoyed. Our team responds based on verifiable tracking information, not assumptions.

We regret that customs delays have overshadowed your experience, but we stand by our products, our process, and our integrity as a brand.

— The Nomad Vélo Team

Rated 5 out of 5 stars

Short-sleeve jersey optimized for hot weather

In my city, it is usually very hot all year round. I bought this brand to try it out, and the fabric is really lightweight and very breathable, offering good performance even at temperatures above 30°C. Furthermore, the seams do not cause discomfort and prevent chafing, and the zipper allows you to control ventilation precisely. It fits perfectly and is very comfortable for long road trips.

September 16, 2025
Unprompted review
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Reply from Nomadvelo

Hi Saeed,

Thank you so much for taking the time to share such a detailed review! We’re really happy to hear that the jersey performs well in hot weather — we designed it exactly for that lightweight, breathable feel you mentioned.

It’s great to know the seams, fit and ventilation system worked perfectly for your longer rides. Comfort in high temperatures is a priority for us, so your feedback truly means a lot.

Thanks again for choosing Nomad Vélo, and we hope the jersey keeps you comfortable on many more road trips ahead! 🚴🔥

- The Nomad Vélo team

Rated 5 out of 5 stars

Had a few problems but the more than…

Had a few problems but the more than made up for it! Beautiful and unique jerseys! Thank you Nomadvelo

November 29, 2025
Unprompted review
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Reply from Nomadvelo

Hi Jim!

Thank you so much for your kind words! We’re really glad we could sort things out for you and that you’re happy with the final result.

It means a lot to us that you find the jerseys beautiful and unique — we put a lot of care into them, so hearing this truly makes our day.

Thanks again for choosing Nomadvelo, and we’re always here if you need anything! 🚴‍♂️✨

Rated 4 out of 5 stars

Great value but slow delivery

Great value and top is described. The sizing is a little on the small side. It took four weeks from ordering to receiving.

November 22, 2025
Unprompted review
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Reply from Nomadvelo

Hi David,

Thank you for your feedback! We’re glad to hear that you’re happy with the quality and value of the top.

We appreciate your note about sizing — we always recommend checking our sizing guide before ordering, and we’ll keep looking at ways to make it as accurate as possible.

We also apologize for the delivery taking longer than expected. Sometimes shipping can take a little longer depending on the destination, but we’re constantly working to improve our delivery times.

Thanks again for your review, and we hope you enjoy your top on many rides!

— The Nomad Vélo Team

Rated 1 out of 5 stars

I believe I have been scammed reading…

I believe I have been scammed reading some previous reviews and comments. Placed an order few days back and status is still 'awaiting shipment'.... it's not high season nor any particular custom-made product. Even worse, I sent them an email asking on a status quo, being ignored so far. So watch out and once more lesson learned, opt more for renomed and costly brands but at least they are professional and deliver as per their online shop advertising.

November 11, 2025
Unprompted review
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Reply from Nomadvelo

Hi Fabio,

We’re very sorry for the confusion and completely understand your frustration. We want to assure you that your order is not a scam — it has already been shipped and will be delivered in the next few days.

Sometimes the order status takes a little time to update in our system, which can create uncertainty, and we apologize for not replying to your email sooner. Your patience is really appreciated.

We’re confident that the wait will be worth it — your order is made with care and designed to meet high-quality standards. If you have any questions in the meantime, please don’t hesitate to reach out.

Thank you again for your patience, and we hope you enjoy your purchase once it arrives!

— The Nomad Vélo Team

Rated 1 out of 5 stars

A total scam

A total scam - so AVOID AT ALL COSTS

I placed order no NV21074 on October 20th. I have emailed and dm on IG asking for an update , only to be completely fobbed off with replies saying someone will reply soon ! I have asked for a refund but ignored.. every date they tell me my order will ship passes without an update. Obviously a total scam... do not order from them

October 21, 2025
Unprompted review
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Reply from Nomadvelo

Hi McCloskey,

We’re genuinely sorry for the confusion surrounding your order NV21074 — but we want to be absolutely clear: Nomad Velo is not a scam. We’re a real, independent cycling brand run by passionate riders who care deeply about our customers and our reputation.

In your case, there was a misunderstanding during processing, and as soon as it was clarified, your order was cancelled and fully refunded. We believe in complete transparency — if something goes wrong, we fix it. No excuses, no hidden terms.

Our team works hard to make high-quality cycling gear accessible worldwide, offering free shipping and no customs fees, which sometimes creates small delays, but never dishonest practices.

We truly regret that this situation led to frustration, but we hope this shows we stand behind every customer and every order with honesty and respect.

— The Nomad Vélo Team

Rated 3 out of 5 stars

Acceptable quality but returns are a nightmare

Jerseys are acceptable quality for £50 and I have has several compliments on the jersey. The fit is snug/aero fit, for example I am slim and normally wear a large and the size large jersey is a tight/race fit on me.
The problem has been with customer service on trying to return the XL size I also bought. It has been sent back to China where it has been stuck in customs for over 5 weeks. Although this is not the fault of the company per se, they were extremely unhelpful in assisting with the return and it was very diffiult to obtain basic information such as receiver tax code despite asking multiple times. The email responses I did receive appeared to be automated responses and I think on most occasions I was not talking with a real person

November 5, 2025
Unprompted review
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Reply from Nomadvelo

Hi Farrar,

Thank you so much for your honest and detailed feedback — and we’re really glad to hear you’ve received compliments on your jersey! That’s exactly what we love to hear from fellow riders.

We’re sorry for the difficulties you experienced with the return process. International returns can occasionally get delayed in customs, and while this is beyond our control, we always do our best to provide the information customers need to complete the process smoothly.

Nomad Velo is a small, independent cycling brand run by real people (and real cyclists!), not automated systems. Our mission is to make high-quality cycling gear accessible worldwide, with free shipping and no customs fees, and to support every rider with personal, transparent communication.

We truly appreciate your feedback — it helps us improve — and we’re thrilled that you’re enjoying the fit and design of your jersey out on the road.

— The Nomad Vélo Team

Rated 1 out of 5 stars

Dreadful company

Dreadful company. Ordered a medium. Almost a month to arrive. Then the jersey was an extra small. Now I have to send it to China and pay the postage to get a refund. Don't touch this crowd. By the way the tops are 100% polyester. Not good for £49.99.
Let me reiterate. I paid £44.99 for a top that was not a medium as ordered. As regards the quality I would have been happy to accept a size that's fits. Ultimately I was forced to pay postage £12.80 to send to CHINA. I await my refund so even if they give me my refund I end up £12.80 worse off.
DREADFUL COMPANY. IMO
I sent the jersey back to China. Then sent proof to them that they received it on 18Oct. Today 7thNov still no refund. Why?

September 18, 2025
Unprompted review
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Reply from Nomadvelo

Hi James,

We’re sorry to hear about your experience and apologize for the slight delay. Normally, our shipments take about 7-8 natural days from order to delivery, but in this case your order, placed on August 20, arrived on September 12, around three weeks.

Our goal is to provide high-quality cycling gear at unbeatable prices with free worldwide shipping and no customs fees. On top of that, your order was eligible for a 10% discount, giving you even more value.

Regarding sizing, all our jerseys include a detailed size chart on the product page to reflect the actual fit. We understand this order didn’t meet your expectations, and we apologize for any inconvenience.

Many of our customers find that once the order arrives, the quality and value of our gear make the wait worthwhile, and we hope you can enjoy it just the same.

Regarding the material: all cycling clothing brands (including 300$/jersey brands) manufacture their jerseys from 100% polyester.

We truly appreciate your feedback and will continue working to improve the shopping experience.

— The Nomad Vélo Team

Rated 1 out of 5 stars

!!AVOID AVOID AVOID!!

!!AVOID AVOID AVOID!!

Jersey arrives late and beyond timescales outlined on their website, XL jersey arrived and in reality is more like M fit. Now they want me to pay to send it back to China.

Shocking company and service is terrible - scammers.

September 20, 2025
Unprompted review
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Reply from Nomadvelo

Hi James Allen,

We’re truly sorry for your disappointment — we understand how frustrating it can be when something doesn’t arrive as quickly as expected or doesn’t fit just right.

Nomad Velo was created by cyclists, for cyclists, with a simple mission: to make top-quality cycling gear accessible to everyone, no matter where they live. That’s why we offer free worldwide shipping and no customs fees. Sometimes this global model can mean an extra few days in delivery, but it allows us to keep prices fair and quality high.

All our jerseys include a detailed size chart on the product page that reflects real measurements, and we’re always here to help find the best fit. As for returns, we don’t yet offer prepaid international labels, but our team is happy to guide you through the process and find the most convenient option.

We’re a small brand growing thanks to passionate cyclists like you, not a scam — just people who believe great gear shouldn’t cost a fortune. We hope you’ll give us another chance to prove that.

— The Nomad Vélo Team

Rated 1 out of 5 stars

Ordered 2 jerseys and bibshorts

Ordered 2 jerseys and bibshorts
Took ages to get 5/6 weeks then left parcel on doorstep,great as I was away on holiday luckily my neighbour saw it took it in for me !
Designs are great to look at but quality isn’t very good took a chance as a lot cheaper than I normally go for Rapha and club kit
Do not recommend!! look elsewhere…

September 12, 2025
Unprompted review
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Reply from Nomadvelo

Hi Steve,

Thank you for sharing your experience — and we’re really sorry for the delay and any frustration it caused. Our usual delivery time is around 7–8 days, but in your case, the order placed on August 13 arrived on September 4, so it took about three weeks, just a bit longer than normal.

Nomad Velo was born from a love of cycling and a belief that great-looking, high-performance gear shouldn’t cost a fortune. We offer free worldwide shipping and no customs fees, which sometimes adds a few extra days to delivery — but it allows us to keep prices fair while maintaining strong quality and design.

We’re glad you liked the look of the kits — our team of riders designs every piece with passion — and we’re sorry the quality didn’t fully meet your expectations this time. Many cyclists tell us that once they’ve worn the gear a few times, they really appreciate the comfort and fit.

We truly value your feedback and will keep working to make our products and service even better.

— The Nomad Vélo Team

Rated 1 out of 5 stars

Late and mis-sized…

Arrived very late and the jersey was too small. Ordered 2xl hardly fits more like medium. Returns or refund probably take a year. Avoid.

August 31, 2025
Unprompted review
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Reply from Nomadvelo

Hi Andy,

We’re sorry your order didn’t arrive as quickly as expected. Your order was placed on August 8 and delivered on September 1, so it took just over three weeks — a bit longer than our usual 7–8 day delivery, and we sincerely apologize for the delay.

At Nomad Velo, we believe that great cycling gear should be accessible without breaking the bank, which is why we offer free worldwide shipping and no customs fees. This model allows us to keep prices extremely competitive while still ensuring high-quality fabrics and designs, even if international delivery sometimes takes a little longer.

All our jerseys come with a detailed size chart on the product page to help you pick the right fit. We’re always happy to guide you for future orders to make sure the fit is perfect.

Many of our riders find that once they receive their gear, the comfort and quality make the short wait completely worth it, and we hope you’ll enjoy it as well.

— The Nomad Vélo Team

Rated 1 out of 5 stars

This company appears to be a scam or…

This company appears to be a scam or one of those companies I’ve encountered before that appear to be based in the UK or Europe, but are not. It takes forever to send the item and then when the item is cheap and nasty it's virtually impossible to return and get a refund.
My order after 3 weeks still not dispatched and apparently does not exist when trying to track package. Avoid this company!

September 8, 2025
Unprompted review
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Reply from Nomadvelo

Hi Jenny,

We’re really sorry for the frustration you experienced and completely understand your concern. We’d just like to clarify that your order was successfully delivered on September 17, so it did arrive safely.

Nomad Velo is an independent cycling brand created by riders who love the sport. We work directly with our trusted production factory to keep quality high and prices fair, while offering free worldwide shipping and no customs fees — something that other brands can't do. This sometimes adds a few extra days before dispatch, but it helps us keep our gear accessible to cyclists everywhere.

We’re sorry if tracking updates were unclear during transit; this can occasionally happen with international shipping, but the order was on its way all along.

We’re proud of the design and comfort of our products, and we hope that once received, you can enjoy the quality and see the value behind what we do.

— The Nomad Vélo Team

Rated 1 out of 5 stars

Cheap and nasty product and service

Although I did eventually get my cycling jersey it took over 4 weeks to arrive and then only after several prompting to their customer service. They do respond quickly to add legitimacy but they are not far short of scammers. The price is cheap but the quality isn't very good plus their size guide is really inaccurate. I ordered an XL (normally with other providers I am an X) but the jersey arrived and would just about fit a medium size male. They then asked me to pay and send the item back to China in order to get a refund, even though this item was dispatched from Cannock in the UK. They offer no free returns.
I would definitely not recommend Nomad Velo as its a cheap and nasty product and service. You are better off going to someone more reputable even if you have to pay a bit more.

September 5, 2025
Unprompted review
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Reply from Nomadvelo

Hi Neil,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Just to clarify, your order was placed on August 13 and delivered on September 2, so it arrived under three weeks — slightly longer than our usual 7–8 day delivery time, and we sincerely apologize for that delay.

Nomad Vélo is an independent cycling brand built by riders who wanted to make quality gear accessible to everyone, offering free worldwide shipping and no customs fees. This global model allows us to keep prices fair while maintaining high-quality materials — even if international delivery sometimes takes a few extra days.

Our size guide is based on real measurements and matches the fit of our own line, which can differ from other cycling brands. We always recommend checking it before ordering, and our team is happy to help find the best fit.

Regarding returns, we don’t offer prepaid international labels at the moment, but we’re always here to support our customers and make the process as easy as possible.

We’re sorry your first impression wasn’t as positive as we’d hoped, but we hope you’ll give Nomad Vélo another chance — many cyclists find that once they try our gear on the road, the comfort and value truly stand out.

— The Nomad Vélo Team

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