After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more
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Company details
Written by the company
Embrace the warmth. Elevate your wellness.
Contact info
25 Gympie Way, 6155, Willetton, Australia
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
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The customer service provided by the…
The customer service provided by the nook team was exceptional! I can’t fault them. The people who came to deliver and set it up were very nice and got it set up very quickly. They were helpful and informative. If you’re going to get a sauna at home get a nook! You won’t regret it!!
First class service
From purchasing to delivery the experience has been amazing. Thank you to Jack and Terry for the delivery and installation today, its better than we expected and you both couldn't have been more helpful.
We absolutely love it! Great buy!!
Everything I was expecting.
Everything I was expecting.
Service from purchase to install was transparent and timely.
And the sauna itself is top notch.
Highly recommend
⭐⭐⭐⭐⭐
The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installation was a breeze by the team and they checked in on us afterwards too.
Would recommend.
Nook’s customer service has been great
Nook’s customer service has been great! Very easy to deal with, good communication and follow up service. The delivery and set up process was seamless too, very happy with the sauna!
Nook Saunas are one of the best…
Nook Saunas are one of the best companies that I have
ever dealt with. From the very first contact they were
5 stars with communication and pricing.
They delivered on time and set it up with no fuss.
Have been in the sauna every day and loving it.
If you are in the market for a hire sauna make sure you
go through Nook Saunas. You won't regret it.
Super easy communication and very…
Super easy communication and very helpful. Great product. Set up and told me how to use it. Works perfectly
Shaun
Excellent product and service
Everything about dealing with Nook Saunas has been great. The product is amazing and I have used it every day and really feel the benefits. The level of customer service is excellent from ordering, right through to delivery including follow up after the product was delivered. I would recommend Nook if your in the market for a high quality Sauna at an affordable price.
Nook Sauna
Communication is great. Delivery guys were fast.
Sauna so far has felt great.
Customer service has been excellent. Sauna looks good.
I am very happy with overall services.
Thank you to Nook Saunas 😊😊😊
Great experience !
After much research into Infrared saunas. We are so happy we decided to choose Nook.
The service they provided was fabulous. So quick to deliver and set up for us.
We certainly have had so much use out of it so far, and already enjoying the health benefits. I would definitely recommend Nook for anyone thinking about purchasing a Sauna.
Very happy with our Nook Sauna
Very happy with our Nook Sauna, customer service and communication for the team was great and super quick during the entire process. Install team was quick, friendly and super helpful.
Customer service was excellent
Customer service was excellent. Nooks worked around our schedule to organise the installation in our home and were patient in addressing all of my questions. Communication was prompt and reliable throughout, and the installation was completed professionally by a friendly and respectful team. I would highly recommend Nooks—beyond offering a fantastic, easy-to-operate product, their team consistently goes above and beyond to support their customers.
From the very first interaction with…
From the very first interaction with Nook, it has been such a wonderful experience. The staff are all friendly, helpful and professional. The installation team were amazing. They communicate in a timely manner, costs are transparent and the level of service is exceptional. Our sauna was delivered and installed last week and we could not be more happier with the product. Thank you Nook, your customer focused values are so evident.
Smooth Transaction
Smooth Transaction
These guys are so easy to deal with, from order to install.
*The price was right, and included delivery, setup/install and removal of packaging.
*Customer service (both admin & install team) was friendly, helpful professional. *Good communication throughout the process
*Delivery arrived on time
I purchased the 1 person infrared sauna, which is small enough to slot perfectly into my spare bedroom, but still roomy enough inside. I look forward to my 'Zen Time' after the gym. Very happy with my purchase, thanks Team Nook 🙏🧡
From the ordering to delivery to…
From the ordering to delivery to assembly. Was easy and efficient. So happy with my sauna, sleeping better, im using it 3-5 times a week.
Highly recommend Nook
Fantastic customer service and product.
Fantastic customer service and product.
Delivered within 2 weeks of purchase on a very stormy Perth day in the midst of cyclone Narelle. Installed when promised and I absolutely LOVE my daily sauna.
Have since ordered the backrest and it arrived today THANKYOU NOOK🌸
Elite brand, recommended to everyone
After loosing my husband a few short months ago this has been the best thing for my mental health, just to breathe and over all wellbeing. I team it up eith a reformer work out, the elite combo .
It was all very seamless and have recommended the Nook brand to everyone i know
Thank you so much, after reviewing so many brand nook stood out to me.
Great product fantastic communication…
Great product fantastic communication and customer service I just love my sauna
Very satisfied customer
All round a seamless experience from first enquiring about an infrared sauna to placing the order and finally the efficient installation. The quality of the product and the customer service were both excellent. Very satisfied customer.
High quality well designed sauna and best customer service!
High quality well designed sauna, with amazing customer service. Nook not only provide a great product, but the free delivery and installation, clear communication and friendly team really make the whole process so easy.
Installation took 10 minutes and the team were incredibly friendly. They answered any questions I had and gave me a detailed run through of the important info for the sauna. They checked everything was in working order and took all rubbish with them.
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