Nook Saunas Reviews 

All round a seamless experience from first enquiring about an infrared sauna to placing the order and finally the efficient installation. The quality of the product and the customer service were both excellent. Very satisfied customer.

High quality well designed sauna, with amazing customer service. Nook not only provide a great product, but the free delivery and installation, clear communication and friendly team really make the whole process so easy.

Installation took 10 minutes and the team were incredibly friendly. They answered any questions I had and gave me a detailed run through of the important info for the sauna. They checked everything was in working order and took all rubbish with them.

Fantastic service! Had it delivered and assembled within days of ordering.
So quick! We love our new 2 seater sauna and for once I’m looking forward to winter! Highly recommend Nook.👍🏼

Awesome sauna and service. Couldn't be happier with the process from purchase to install. Customer service was always prompt to respond and install team were great. Cannot recommend highly enough

The team made the process so easy from placement of order to have it delivered in record time to only needing one hour to set up/build . The team went through all the detail and went the extra mile in checking in making sure everything is working smoothly. It’s a no brainer in purchasing one you certainly won’t regret it

I did some pretty diligent research and found that Nook had everything I was looking for in our little home sauna, while surprisingly also being very reasonably priced. What I didn’t bank on was the quality of the service, both online and the two amazing delivery guys who came and set up our sauna, even though we’re 3 hours from Brisbane. Loving the sauna so far. I’m in it most evenings! I also very confident that if anything happens with the sauna in the future, Nook will be super responsive in helping me deal with it. Highly recommend!

I can't recommend Nook Saunas highly enough!! Fair Dinkum! I live in Gunnedah NSW and there issues with my chosen courier. Nook Saunas pick up the tap and delivered my sauna free of charge to Gunnedah. Thank you Nook Saunas!! 🙏🙏🙏🙏 My life is on the mend because of you guys.

Can’t fault nooks saunas. Staff amazing and so cheap for what you get it’s helping me be calmer and fits in my back yard so well couldn’t recommend them enough

No issues at all, sauna works perfectly and was installed professionally and quickly! Definitely an upgrade from my previous one!

The team at Nook has been wonderful. I purchased the Nook Core. I was constantly updated from the day it was purchased up to when it was installed. They also reached out post installation to confirm all was going well. Definitely recommend. 5/5!!

Great experience so far. Excellent work from the installation team as well!

I’m very happy with my 1-person Core infrared sauna from Nook. It’s simple to use and fits perfectly on my patio, protected from the rain and direct sunlight.
The service was excellent from start to finish—from my initial phone enquiry, through ordering, to being kept well informed about delivery. The delivery and assembly team were also very friendly and professional.
I would definitely recommend choosing a Nook sauna.

We love our Nook Ultra!

Everything from the ordering process through to delivery and installation was super smooth. We've been using the sauna for a couple of weeks now and we are really happy with the aesthetics and build quality. Highly recommend .

Great communication. Friendly and efficient delivery and installation. Really nice looking sauna. Works perfectly. Can’t fault them at all. I Would highly recommend Nook Saunas.

I recently purchased a sauna from Nook and was thoroughly impressed by the team’s professionalism. When a logistical issue arose with the original delivery date, Sarah and Kenneth were upfront and honest about the situation. Rather than making excuses, they took full accountability—something I particularly appreciated. In an era where so many e-commerce businesses seem to lose interest the moment you've checked out, it was refreshing to see a team stand by their word and focus on the solution.

On the rescheduled date, Kenneth arrived exactly on time and set up the sauna by himself without any issues. It is clear that Nook wants their customers to actually enjoy the experience, as they include delivery and installation within the price rather than treating you like just another order number. The direct communication and reliability from the team really stood out, and it’s been a pleasure dealing with a business that clearly values its reputation.

Sauna is brilliant - love, love, love it!
Delivery 10/10 - delivery guys fabulous, no fuss and very professional. Couldn't give anything else than 10/10 - for service, delivery and product. Many thanks again for a great product and the follow up!
Many thanks again for a brilliant service and product!

Great service and communication. The install was ahead of schedule and the install guys were fantastic. Highly recommend.

It was an absolute pleasure to deal with Nook. The sauna arrived before the estimated date. The Installation was quick and the Installers were friendly and professional. All communications were clear and timely...and the Sauna itself works perfectly.

I’ve been really impressed with the Nook 2 Person Infrared Sauna. From the moment it was set up, it felt like a high-quality, well-designed product. The size is perfect for two people without feeling cramped, but it’s also just as comfortable to use solo if you want to stretch out and fully relax.

It heats up efficiently and maintains a consistent temperature, which makes each session feel really therapeutic. The infrared heat is gentle but effective — I’ve noticed improved muscle relaxation, reduced tension, and overall a great sense of wellbeing after each use.

The build quality is excellent, with a sleek, modern design that fits nicely into the space without being intrusive. The controls are straightforward and easy to use, and little features like the lighting and sound options add to the overall experience.

Overall, it feels like a bit of a luxury at home. If you’re looking for something to support relaxation, recovery, or just a bit of daily self-care, I’d absolutely recommend it.

This company is excellent. From ordering my nook to delivery and installation. The two guys that came so professionally installed, took all the packing away. I would highly recommend this company if you are looking for a sauna. And the sauna is awesome I’m in it ever other day. One happy customer 😉