Nook Saunas Reviews 

735
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the saunas, highlighting features like Bluetooth speakers, internal lights, and effective heating. Reviewers frequently commend the staff for their professionalism, helpfulness, and excellent communication throughout the entire process. The delivery and installation service is consistently described as seamless, quick, and efficient, often including free setup and packaging removal. Many people express extreme satisfaction with their purchase, recommending the company for its outstanding service and product.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing extreme satisfaction with... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting exceptional and professional... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more

Rated 5 out of 5 stars

Delivery and installation was great. Installers were very quick,helpful and friendly explained all functions of the sauna. The sauna itself is great quality and does exactly what it claims. Love the B... See more

Rated 5 out of 5 stars

The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installat... See more

Rated 5 out of 5 stars

I visit wet saunas and infrared saunas regularly and we are very impressed with ours. I set it pre run when it reads 13 degrees. After an hour I’m back and it’s at 60 plus degrees and I’m sweating im... See more


Company details

  1. Sauna

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

735 reviews

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Asks customers to review

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Replied to 50% of negative reviews

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4.9

All reviews

(735)

461 reviews in the last 12 months

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Rated 5 out of 5 stars

My 2 person sauna has been great!

My 2 person sauna has been great, no issues at all. On my 2nd week of using it and it’s great! Bluetooth inside works perfect and connects easily.
Everything has been perfect. Installation was perfect and fast. Thank you so much ☺️

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Love our Nook sauna

Love our Nook sauna.
Great customer service too. We needed help with something and they returned 2 days later and helped us with a smile.
Thank you Nook!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Best possible experience

From the first call to Carolin to the delivery and set up the process was fantastic.
We had our sauna in just a few days.
For us this was a big investment and we are thrilled.
Staff make a company and Nook have the best

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Habinaa Collective Review

From start to finish, our experience with Nook has been absolutely seamless.

The installation process was effortless, and the team made everything feel easy and well taken care of. From the moment it was set up, the quality is immediately noticeable, the design is beautiful, the space it creates is calming, and even the natural wood scent adds something really special.

It’s incredibly easy to use, heats quickly, and has become a standout feature in our space. There’s something about stepping into it that feels like a complete reset, it’s truly magic.

We’ve incorporated the sauna into one of our properties, and it has elevated the overall experience in a meaningful way.

We couldn’t recommend Nook more highly.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Communication & Quality at every Layer

The communication from an initial enquiry, through to the delivering and install is something you would expect from a Michelin Star restauraunt. Thoughtful and informative the whole way along. My Install time changed and they tightene up the window of delivery time, the team then text me 2 hours out from arrival to make sure I was home. They installed it professionally they took away the rubbish. They gave me a complete run down on how to use it and care for it. Then there is the Sauna itself, its smells delicious as the 10 year old stated. Quality product absolutely blown away by the whole process to be honest! Been in it every day since it Arrived !

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

A great product from a great team

Easy to navigate and order online ✅
Great communication every step of the way ✅
Helpful an friendly service for install ✅
Great product ✅
High quality finish ✅
Easy to use ✅
Plenty of features ✅
Recommended ✅

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

A healthy retreat at home. What a joy !


Great communication from Nook on purchase and arranging install . Installation was seamless . Follow up has been a bit light on, but have had my sauna 2 months now and enjoying the healthy retreat on my own back deck.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Affordable effective

This is an affordable addition to our outdoor area.
The two seater is easily installed by the company who comunicated very well with me.
It only require basic electrical switch. It is effective in heating up in less than 20 minutes.
I love the cedar interior and the blue tooth with great sound.
Will recommend this to those who have space for it.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

I’m not normally one to post. I did a lot of reading and actually took me a few years to lock in a purchase. I went the two person Nook Elite. I have used IR saunas before and liked them but always had in the back of my head that it wasn’t going to be hot enough. My god, 20 mins in the nook and I’m dripping wet. Better than I could have imagined. Service and install was super efficient and I was using it that afternoon. I think I have used it 8 out of ten 10 days I’ve had it. Slept like a baby. Skin feel delightful! Honestly, if you were tossing up a nook or a different
Ore expensive company - I would recommend the Nook everyday of the week. I can’t wait to buy one of those kinky sauna hats to wear as my next purchase!! Thanks so much Nook.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience purchasing the Nook

Great experience purchasing the Nook. It was super easy to buy online, then installation was booked within two weeks and it’s super easy to use and works very well.
Using it about 4 times per week and I can already feel the benefits with my skin and sleep.
Highly recommend!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Love our Nook sauna

We had our Nook sauna delivered last week. The communication regarding delivery details was excellent, the guys who delivered and installed were fantastic and the after sale/ installation follow up has really been appreciated. I’m just loving my Nook sauna and have used it every day.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

My Nook sauna is amazing !

My Nook sauna is amazing !
All the features including lighting options, lowlight options, Bluetooth for music and remote control for lighting.
The sauna is comfortable and a good size.
The customer service from day 1 has been amazing. From the purchasing team, to installation team and the installers themselves.
The sauna was built efficiently and quickly with no effort from me !
I was recommended a Nook sauna by a friend and I will be further recommending them to everyone.
The craftsmanship is also top notch ! Heats up quickly and no lag in heat when opening/closing door to enter and exit the sauna.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend

The two technicians that installed our sauna were super friendly and very efficient. It took under an hour start to finish. The sauna is amazing, we have used it everyday since getting it a week ago. It works great, heats up in 20 minutes, cools down quickly. We have the 3 person sauna, it’s very comfortable for my partner and I to use together and have enough room to sit comfortably. The Bluetooth for our music is an amazing feature and the coloured lighting is fun too. It’s absolutely worth the price, which was really reasonable. Definitely recommend getting a Nook sauna.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and well priced

I waited 8 years for a sauna and when I finally moved forward with my purchase not only was Nook well priced but the quality was amazing, the customer service was next level I was kept up to date and in the loop from purchase to delivery and the guys that did my installation were super friendly insisted I allow my dogs inside with them while they completed the install and made sure I was all over the instructions and answered all my questions before leaving, I highly recommend Nook Saunas

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

The team at Nook were excellent to deal…

The team at Nook were excellent to deal with. Great communication, helpful & informative. My sauna arrived exactly when they said it would & the guys who set it up were very thorough. I love my sauna & highly recommend this company!

February 19, 2026
Unprompted review

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