Noom Reviews 66,459

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's ease of use and its effectiveness in supporting their health and weight loss journeys, providing valuable tools and guidance. Many appreciate the personalized coaching, responsive medical staff, and comprehensive support system, which includes learning components and daily lessons that foster healthy habits and a positive mindset. The program is often praised for its thoughtful and customized approach, helping users achieve their weight loss goals and improve their relationship with food. However, some customers also noted issues with the app's food scanning tool, finding it unreliable and inconvenient for tracking meals due to unrecognized barcodes and measurement conversions. A few other people also felt that the customer service was disappointing, citing unhelpful responses and concerns about the product's condition upon delivery. Additionally, some reviewers expressed doubts about the efficacy of the medication provided and its lack of noticeable effects.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app easy to use and helpful for... See more

Product

Reviewers mention positive feedback about the product, with many finding it effective for weight loss and... See more

Application

Consumers find the app to be a positive and supportive tool, with many praising its ease of use, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the extensive support and... See more

Staff

People report positive experiences with staff, highlighting the responsiveness and support from care teams,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Noom to reset my mindset. I was stuck in a cycle of bad habits and noom helped me reset those practices. I feel very well supported by the learning componenet associated with the app along... See more

Company replied

Rated 5 out of 5 stars

Noom has been an amazing experience for me. The program, the coaching, and the app all work together in a way that actually makes healthy habits stick. I feel supported, motivated, and more in control... See more

Company replied

Rated 5 out of 5 stars

Noom Med has been a fantastic tool for my weight loss journey. The app made it incredibly easy to track everything in one place—including my weight, food, and exercise. It really helped guide me throu... See more

Company replied

Rated 5 out of 5 stars

Noom is a fantastic place to not only track your calories, but stay highly motivated to keep your goals. It's informative without being pushy. It has helped me immensely in keeping track of how many c... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

Written by the company

We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

The price is affordable

The price is affordable and they are a trusted company.

June 17, 2026
Unprompted review
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Reply from Noom

Thank you for sharing, Bubba! We’re glad you’ve found value in the program and trust in the Noom experience.

Rated 5 out of 5 stars

Loving the Noom Experience!

Trust Noom to help me with my wellness goals. Great support and pricing!

June 17, 2026
Unprompted review
Noom logo

Reply from Noom

We're so happy to hear how much you've been enjoying your experience! Thanks so much for being the best part of Noom!

Rated 5 out of 5 stars

Great experience

Great experience

June 16, 2026
Unprompted review
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Reply from Noom

Thank you for sharing, Carmen! We’re so glad you had a great experience with Noom.

Rated 5 out of 5 stars

Noom wasn’t my problem

Noom wasn’t my problem. I decided not to go with it because of the medication that I had requested I didn’t realize it needed a pre-authorization from a doctor and I also didn’t realize the medication would be $1600 a month.

June 16, 2026
Unprompted review
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Reply from Noom

Thank you for sharing your experience, Heather. We’re sorry things didn’t work out as planned, but we appreciate you giving Noom a try and wish you the very best on your health journey.

Rated 5 out of 5 stars

Love it!

Love the easy access to the needed medications and personal accountability as well as the support of the health care providers

April 19, 2026
Unprompted review
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Reply from Noom

Thank you for sharing, Naomi! We’re so glad you’re enjoying the easy access, support from the care team, and the accountability tools that help keep you on track.

Rated 5 out of 5 stars

Effective and efficient

Noom is a great way to gain effective knowledge about weight loss and overall health and wellness. I am glad I chose this option and look forward to continued success.

June 16, 2026
Unprompted review
Noom logo

Reply from Noom

We love to hear that you're finding success with the program! Keep up the awesome work building healthier habits with your Noom team!

Rated 1 out of 5 stars

Noom isn't worth the money

Noom isn't worth the money. They now push the diet drugs.

June 15, 2026
Unprompted review
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Reply from Noom

We are so sorry to hear about the negative experience you have had, Carol. We have requested some additional information to help us find your account. When you have a moment, please respond to that request, and our support team would love to make this right.

Rated 5 out of 5 stars

Supportive team.

June 15, 2026
Unprompted review
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Reply from Noom

Thank you for sharing, June! We’re so glad you’ve felt supported by the team along your journey.

Rated 5 out of 5 stars

I didn't think that I would love the…

I didn't think that I would love the micromananagement of the entire process but it turns out that that is exactly what I needed! I'm making conscious decisions about my diet instead of mindlessly grazing throughout the day and I'm way more active than I was before starting Noom. I'm 100% confident that I will reach my goal weight and be able to maintain that weight because of all the new knowledge I have gained regarding living a healthy lifestyle.

June 15, 2026
Unprompted review
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Reply from Noom

We love hearing this, Stacy! It’s amazing to see how the small, intentional changes can add up to lasting habits and confidence.

Rated 5 out of 5 stars

Noom GLP micro dosing helped me lose…

Noom GLP micro dosing helped me lose weight and watch my diet and exercise to produce great results

June 15, 2026
Unprompted review
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Reply from Noom

That’s wonderful to hear, Mona! We’re so glad the program has helped support your goals and deliver great results.

Rated 4 out of 5 stars

Starting my Noom journey has made me healthier and happier

Starting my Noom journey started me on my way to a healthier, happier me. The personalized care team and doctor were very responsive and supportive. The in app workout videos were motivating and really helped me feel more energized to do more on my own. the medication was only a small part of the entire experience but helped my overall health improve with lower A1C and other concerning lab results.

June 15, 2026
Unprompted review
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Reply from Noom

We are so inspired by your dedication to your wellness, Patricia! Thanks for letting us help you find your healthy balance!

Rated 5 out of 5 stars

Love the logging app

Love the logging app, keeps me accountable on a daily basis. I've learned so much from the app about nutrition and weight loss.

June 15, 2026
Unprompted review
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Reply from Noom

We are so happy you're enjoying the accountability that Noom provides, Pamela! Keep up the great work!

Rated 5 out of 5 stars

Great Place to Start Your Weight Loss Journey

The medical staff and customer care staff have been professional and prompt with any questions I’ve had. They have made my weight loss journey very clear and easy to follow. Highly recommend!

June 14, 2026
Unprompted review
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Reply from Noom

This is the best news, Sheila! Thanks so much for taking the time to share your review and experience with us!

Rated 5 out of 5 stars

I’m 51

I’m 51, and I feel like I am truly just learning how to nourish & fuel my body purposefully- and why!! That’s huge! One million percent, the best thing I’ve done for myself! Taking care of the 2nd half 😊

June 14, 2026
Unprompted review
Noom logo

Reply from Noom

We love to hear that you’re learning so much from Noom, Carrie! Thanks for letting us help you find your healthy balance!

Rated 5 out of 5 stars

New to the program but impressed

New to the program but impressed thus far with what I have seen and experienced.

June 14, 2026
Unprompted review
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Reply from Noom

We love hearing that you're excited and already enjoying your program, David! We hope your experience is excellent, and if you ever need us, we are always here to help!

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