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See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

People on this P2P platform are trading European currencies while using Asian IP addresses, and the platform expects users to trust that everything is legitimate? That's a huge red flag to me. It hon... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Rated 1 out of 5 stars

I have submitted a hack report (Ticket ID: ##38498##) and there has been no proper response or update for several days. My account/funds are still affected, and the issue is being delayed without cl... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't get why there's so much bad…

I don't get why there's so much bad reviews ppl are mentally disabled.
Very fast and reliable service. USDT > Paypal in less than 3mn. High fees but doing god's work.

Thanks.

February 8, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Towelie, we're glad everything went smoothly with your recent transactions. Thanks for being a part of the NoOnes community!

Rated 5 out of 5 stars

I had my ETH transaction from coinbase…

I had my ETH transaction from coinbase to my NoOnes wallet on pending for 18days and upon contacting support team which Tiff #5901 was my personal support assistant they got it resolved less than 15mins .

Thanks NoOnes ❤️

February 2, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Barryzeus, thank you so much for sharing this! We know how stressful a pending transaction can be, and we're really glad Tiff was able to resolve it quickly for you. We’ll be sure to pass along your kind words to her. Experiences like this are what we strive for, and we’re always working to make each one even better.

Rated 1 out of 5 stars

My giftcard worth $150 was stolen on…

My giftcard worth $150 was stolen on Noones, i provided all evidence as they asked yet they favored the merchant definitely because he/she trades more on their platform (noones) and bring them more money, they don't really care about the truth. I am totally disappointed. Noones support should better review my trade and the appeal.

TRADE ID: 9wcPT4xHmQV

Everyone should stay away from this giftcard vendor for your own good, vendor's name: iosqmcz

Writing this till you do what's right. You say you don't side because of merchant past history but that's what you do.

January 29, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi George, we're very sorry to hear about your experience. We understand your concern and want to assure you that our moderators review all disputes fairly and they base on the proof provided in trades. To help our moderators, please make sure you provide undisputable and solid evidence that your payment is valid.

You also have the chance to appeal a dispute. By the way, our moderators are actively reviewing the trade you raised to us. If you have any questions or need further assistance, you can reach out to our support team via chat or submit a ticket by visiting our Help Center page.

Thank you for your patience as we work to ensure a fair outcome.

Rated 5 out of 5 stars

Works well worldwide !

January 26, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hey Aldebaran, that's awesome! We're glad to hear the app is working well wherever you are in the world. Thanks for being a part of our global community!

Rated 4 out of 5 stars

NoOnes is a solid marketplace for…

NoOnes is a solid marketplace for trading crypto for gift cards & other payment methods. Most trades with their verified & top-rated traders go smoothly, and when everything works as intended the service is genuinely useful.

However, NoOnes really needs to improve their dispute system. In disputes, the platform often sides with whoever has aged accounts & many positive trading history, even when there are clear scams & other activities being done by them.

They do take action after multiple reports against a scammer is submitted, but by then the damage is already done, and NoOnes does nothing to compensate the users who first suffered from those scammers.

This also makes it difficult for newer or honest users to win cases against experienced scammers who know how to game the system.

Overall, it’s a good service and I still use it, but stronger dispute handling would make it more trustworthy. With better scam prevention, this could easily be a 5-star platform.

November 24, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Farida, we really appreciate your detailed feedback. That’s exactly what helps us improve! We know there’s always room to grow, and we want to assure you that our moderators review disputes fairly and that we continuously work on improving our processes and taking necessary actions.

Your feedback is valuable to us, and we are committed to providing a better and safer trading experience for all our users. Thanks for being part of NoOnes!

Rated 2 out of 5 stars

I can’t login into my account and I…

I can’t login into my account and I already opened a trade. Why can’t I login and now the trade is almost expired please help me.

January 26, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi there, we're sorry for the inconvenience you faced when logging in. The good news is, we’ve checked your ticket, and we confirm that your trade has already been resolved!

If you experience any further interruptions, please feel free to contact our support team via chat or submit a ticket through our Help Center.

Rated 1 out of 5 stars

Scam site

Scam site, trade went through, withdrawals disabled for 24 hours for "2FA reenabled". I registred today on site and made first trade, they have bug when you enable 2FA via email it does not work on crypto withdrawal. I disabled 2FA for email log in and enabled 2FA via google auth app and then they disabled my withdrawals for 24 hours for no reason!!!!!!!!

January 26, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Nikola S, We understand it can be a bit of a hassle, but please know that temporary holds on send-outs and other safety features when 2FA gets disabled are in place to protect your account, especially against hacks and unauthorized access. These measures are to keep your funds safe. We’re constantly improving our processes and want to assure you that NoOnes is committed to providing a secure and trustworthy platform. Thanks for understanding.

Rated 1 out of 5 stars

Stop using this foolish app lots of…

Stop using this foolish app lots of ripping on here if you open dispute they will award it to buyer

January 24, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Akintobi, Thanks for sharing your experience. Disputes are reviewed carefully and fairly before a decision is made. If you believe something was missed, you're welcome to file an appeal in the trade. Just be ready with any proof (screenshots, payment confirmation, etc.) to support your claim.

Please contact us via chat or submit a ticket at our Help Center, and our support team will surely help you with the next steps.

Rated 5 out of 5 stars

so far good

so far good, love the virtual card feature, affordable for now

January 2, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Rakib, it's awesome to know you're enjoying using NoOnes Virtual Visa Card and that you find it affordable. Your feedback means a lot to us!

Rated 5 out of 5 stars

Best P2P platform i have every used

Noones is one of the feature packed and fast platform. Very user friendly. Fast support.

January 12, 2026
NoOnes logo

Reply from NoOnes

Hi biserker, thank you so much for your feedback. We're happy to know you find NoOnes easy to use! That’s exactly what we’re aiming for 💚

Rated 5 out of 5 stars

Excellent support

Excellent support, very quick and very accommodating, thank you so much Miya 🙏🙏

January 16, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi , Thanks so much for your kind words! Miya and our support team work wonders, making sure every question is answered and every concern is handled with care. 💚

Rated 1 out of 5 stars

website scam

My phone was lost, and the security questions and key authenticator were stored on it. After discovering the loss, I immediately changed my account password and email password. Now that I can access my email normally, when I try to change the authenticator, they ask me to provide security questions (each of my accounts has a different security question).They've been using this excuse to refuse to unlock my account or check if any funds have been stolen.
Previous work orders:Request #252427
#236570
Current work order:#386907
I've been trying to contact them about this for over a year. Last month they told me they were reviewing my account, and I've been waiting for almost a month now, but they haven't replied at all. Furthermore, I can no longer reach their online or email customer service; no one is responding to me.
Please use their services with caution.

January 16, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Mo Chen, thank you for your patience and for sharing these details with us. We apologize for the delay in getting back to you.

Our security questions are designed to protect your account and prevent unauthorized access, especially when a device or authenticator is lost or changed. These steps help keep your funds and information safe.

Your account is still under review. If you have any additional details or documents that may help, please reply directly to your open ticket or submit one at https://help.noones.com
so our team can continue assisting you. We appreciate your understanding while we work through this.

Rated 5 out of 5 stars

I had a problem with my account and Ava…

I had a problem with my account and Ava helped me along the way and now I can access my account without any difficulties.

January 15, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi CuteWigeon, thank you so much for sharing! We’re so happy Ava was able to help you and get everything sorted. Our support team is always ready to help whenever you need us.

Rated 5 out of 5 stars

Great customer service

Great customer service, Love u Miya 🫶❤️

January 10, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Adeboye, Miya definitely deserves the 5 stars! 🌟 We’re so glad you’re enjoying the app and had a great experience with our Support team.

Rated 1 out of 5 stars

This app is terrible asf I have never…

This app is terrible asf I have never seen an app that the support is not reachable on the web for over 6hours now I was told to update the app and boom I was logged out now I can’t login it keeps bouncing out, the app is really poor for a trading platform FIX UP now I will have to remove my funds from your app once I gain access or I drag you guys online

January 9, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi there, we're sorry about the delays. We’ve been upgrading our system to respond faster, but we’re glad the login issues are now sorted.

We appreciate your honest feedback! If there’s anything specific you think we can improve, feel free to submit an idea by going to your account profile. You may also reach out via chat in the Help Center. We’re always happy to hear from you.

Rated 1 out of 5 stars

I opened a new account with phone…

I opened a new account with phone number after buying usdt to transfer I was asked to change password and 2fa . I can't access account after that and support isn't being helpful. When u try resetting the password it tells you a code has been sent but no code . Noones is just terrible

January 5, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Ahmed, thanks for bringing this to our attention, and we're sorry for the holdup. Verification codes sometimes end up in your Spam or Promotions folder, so it’s worth checking there.

If you still don’t see it, please make a follow-up via chat or submit a ticket in our Help Center page with your account details, and our team will take another look to help get you back in.

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