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See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

The moderators work with the buyers so they normally award them the coins ..I will urge people to stay off this Noones site because they will scam you completely even when you provide accurate prov... See more

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Rated 5 out of 5 stars

Hello Ava... I sincerely want to thank you for your help in recovering my Noones account. I truly appreciate your time, effort, and support throughout the process. Your assistance means a lot to me,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best platform

Best platform

October 16, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Appreciate you, bro! Glad you're loving the platform — we're just getting started! Let us know if you ever need anything.

Rated 1 out of 5 stars

Banned for no reason, possibly a scam.

While the service I used was working great, everything that came after is a total disaster and ridiculous. I created an account (my first and only account), started a trade with a small amount to see if it is legit. It worked out perfectly so I did it again, with the same trader. Seconds after I sent the trader my money I got an e-mail saying that I was banned for "Duplicate Account / Account Creation in Bulk" and couldn't message the trader anymore. I was suspicious when the ban said that that decision is final and I have no chance for an appeal. And I wasn't even allowed to contact support through my account cause the account was banned so I had to write an e-mail. Not only did it take 5 days to get a response, the support also apparently didn't even check why I was banned, otherwise they would have seen that it was a faulty autoban. Unless of course this is a scam and everything worked out as they wanted it to.

Edit 16.10.2025 after noones replied to this post:
I sent their support a screenshot of their reply as a response to my ticket I have open with them since they didn't say how to contact them. Just to "let us know"

Edit 17.10.2025
Noones has replied to my email. They unbanned the account, good news right? 5 seconds later I get a ID verification request saying I need to verify my account with my ID in order to get "full access" to my account back :) Surely it's a good idea to send the people that banned me willy nilly and only "unbanned" me, if you can even call it an unban, after I exposed their practices publicly, my ID. Punishing the user for noones systems mistake is definitely the way to go to build trust. If you want a safe place to trade crypto anonymously, this isn't the place.

October 10, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hey there, KakamanPF. Once a ban like this is triggered, it goes through an internal review process. If it was already reviewed and marked as final, that means it met the criteria based on the data available to the system and team at the time. That said, calling it a scam doesn’t line up with how we operate — we don’t benefit from blocking legitimate users. Let us know if you’d like help understanding what might have triggered the ban or what your options are moving forward — happy to point you in the right direction.

Rated 5 out of 5 stars

Great super fast reply

Great super fast reply

October 15, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

You got it, Investor small! Always got your back — speed’s the name of the game! Hit us up anytime.

Rated 1 out of 5 stars

DON'T USE NOONES, YOU WILL REGRET IT!!!

The core issue is that current payment platforms are systematically unfair. As an African user, I have repeatedly experienced this bias firsthand.

I have provided overwhelming evidence to support my claims in disputes, while the sellers provided nothing. Yet, the platform consistently ruled in the seller's favor. The reason is simple: the platform makes more profit from sellers than from individual buyers. This is not justice; it is a business decision disguised as a dispute process, and it disproportionately harms African users.

Therefore, the only logical solution is for us to stop relying on these biased systems. We have the market, the numbers, and the need. It is time we built our own financial platform, one that is 100% fair, transparent, and free from the racism and profit-driven corruption of the current options. We must stop being at the mercy of those who do not have our best interests at heart.

June 2, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We hear your concerns. It's important to clarify that every case is reviewed thoroughly and fairly — regardless of the user's location. Before any decision is made, moderators conduct a detailed investigation based strictly on the evidence provided by both sides. At NoOnes, everyone is treated equally — every user is held to the same standards, with no special treatment for anyone.

Rated 5 out of 5 stars

Honest fast

October 14, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Awesome, Jerry Stephan! At NoOnes we always keep everything fair, simple, and efficient!

Rated 1 out of 5 stars

too cheap to even pay for proper ads

too cheap to even pay for proper ads, they spam the communities im in on social media instead. Stop it. It's getting too much.

October 13, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We choose to engage directly with communities because we believe in reaching people organically, not just through paid ads. Feel free to scroll past or adjust your settings. We’re sharing information for those who are interested, and we’ll continue to do so respectfully.

Rated 5 out of 5 stars

Awesome Experience So far

I find myself using Noones almost every day, and they never let me down! The platform is super smooth, reliable, and really user-friendly. I have to give a special shoutout to Ava, who consistently delivers outstanding customer service, always so friendly, quick to reply, and genuinely helpful whenever I need assistance.
It’s truly refreshing to experience such consistent support and care from a team that clearly values its users. Thanks, Noones!

October 7, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

This is so cool! It's really nice to see you're enjoying your experience with Noones, and it means a lot to know the platform is serving you well. Ava is especially happy to hear your shoutout—your feedback made her day!

Rated 1 out of 5 stars

NoOnes moderators are racists and side…

NoOnes moderators are racists and side with sellers. Trust me, if you want to buy crypto, NoOnes is a very risky place to do that because if you fall on a dishonest vendor then you will loose your money because if it ever ends in a dispute then the moderator will directly support the seller no matter what you do!!

I have an ongoing trade on NoOnes right now to buy Bitcoin using bank transfer, I submitted all evidence asked by moderator and did everything he asked from A to Z but I'm posting this review now because I already know how it's going to end, the moderator is showing to me crystal clear that he's siding with his white friend, always finding ways to help him not respect his own instructions, always giving him endless second chances even when he doesn't follow instructions.

The seller here is saying that his bank account got frozen (due to illegal activities his performing for sure) out of a sudden, then the moderator just ignored that flag and keeps siding with him, I even raised the concern to the moderator in the chat but the moderator ignored my messages and kept chatting with the seller like if they'll get some coffee together when this trade is over (I guess that moderator is very racist and arrogant).

This will be the second time I'll be getting spanked on NoOnes, the first time I didn't complain (because I'm the type of person that takes life as it comes, it pained me because it was a huge amount but I digested the pains from the moderator who sided with the seller) but this time I've decided to speak out early before it happens, shout out to the racist moderator (buddy you're doing good job conserving white supremacy!!). Today is the 8th day of the dispute and I know very soon the moderator will find a way and award the bitcoin to the seller (his white friend).

Trade ID: m3g6ekqTrT1

My personal concern? My personal concern is obvious, your moderators are racists, siding with the seller.

Note: Please the NoOnes team replying to reviews here on trust pilot just don't reply to me with that random copy and paste appeal stuffs 🙏. Better don't even reply...

September 29, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We understand that losing a dispute can be upsetting.

Please know that every dispute is carefully reviewed before a decision is made. Our team conducts a thorough investigation based on the evidence provided by both parties to ensure a fair and unbiased outcome. While we understand your concern, our support is always available should you have any questions about your dispute.

Rated 5 out of 5 stars

Excellent support.

Excellent support.. Best and very professional.

October 6, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Wow! We're absolutely thrilled to hear that you had such an awesome experience! Thank you, Gideon!

Rated 5 out of 5 stars

Trustworthy

October 5, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Experfam Concepts! We’re so glad you find us trustworthy—it means a lot to us! Thank you!

Rated 5 out of 5 stars

I used to have doubts and fear some…

I used to have doubts and fear some years ago when I have cards and I want to trade them for BTC. But I think Noones is the best trading site on the market now. Now, I can trade multiple cards a day and I will not lose a single card, or no trade partner can dupe me. A lot of improvements have been made, especially "Crypto to Momo " "Shop" and other news products. I like the upgrade of the Moderator in the chat section. One thing I would like to share my opinion about is "Is it safe for me to keep my BTC and not withdraw to my Momo wallet for some time anytime I trade?". Well, in my own point of view, I prefer saving on noones more than banks. I hope my request will be taking into consideration. Thank you

October 3, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We really appreciate your feedback. This means so much to us! Thank you!

Rated 1 out of 5 stars

Support Rating

I had a really bad experience with Noones support. I was locked out of my account due to a 2FA issue, and despite reaching out for help, the support I received was no support at all. It felt frustrating and unhelpful.

To improve, I suggest providing quicker, clearer assistance for account recovery issues, especially 2FA, since this is a critical barrier to logging in. A more responsive and supportive customer service would make a big difference.

September 19, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Nyasi! Thank you for your feedback. We want to assure you that our support team is available 24/7 via both email and chat to assist with issues like 2FA and account recovery. We strive to address these matters promptly and clearly to minimize any disruptions. If you encounter any difficulties, reaching out through these channels should provide timely help.

Rated 1 out of 5 stars

I hope that someone actually reads this letter.

The environment of this website is getting worse and worse. The moderators' handling speed needs to be improved. The account suspension measures are more severe than before. I don't know what's going on. It's fine if you want to become better, but the things you should do should allow everyone to take a breath and make this environment less harsh. What has made this environment worse is that they have no rules in their hearts at all.

September 17, 2025
NoOnes logo

Reply from NoOnes

We’re sorry to hear you feel this way, but we value your feedback. NoOnes is always working with the best interests of both the company and our users in mind. If you have any concerns, our customer support team is available 24/7. Feel free to reach out via chatbot or send us an email.

Rated 1 out of 5 stars

I need help on how to proceed to sue…

I need help on how to proceed to sue this platform.
Anyone who reads this and knows how I can proceed to sue this company for damages should please email me. I think it's high time someone does something about the stealing habits of this platform. I sent some funds into my wallet and immediately got logged out for "security reasons". Now I can't access the account anymore and what I sent the money into the wallet for has passed and I've lost the position. I want to sue this platform. Anyone knows how to proceed please?

September 17, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We’re sorry to hear you’re having trouble accessing your account. We understand how frustrating that can be. Our customer support team is available 24/7. Please reach out to us directly via chatbot or send us an email. We’ll make sure to help you get everything sorted.

Rated 1 out of 5 stars

Not helping my account is in holf…

Not helping my account is in holf status and they said after 3 months of waiting my account will be banned and then i able to withdraw my funds so waste of time and my money got stuck

September 18, 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We completely understand wanting access to your funds right away. As part of our standard process, your funds will be available after the 90-day hold period.

Rated 1 out of 5 stars

I was scammed on your app by the same…

I was scammed on your app by the same person twice, but you only resolved one dispute. Very disappointed.

September 16, 2025
NoOnes logo

Reply from NoOnes

We have active support. Please reach out, and someone'll be waiting to help you resolve this.

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