I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
Company replied
Please cancel my next order. I am on social security not able to get monthly order. Can not wait til Iget my Noor.
Company replied
At first, it was for me confusing. For example I was sent to an area that was still running an ad - so to speak. Why does it take an additional 5 plus minutes to just buy the product. I'm sold, been u... See more
Company details
- #136 of 150 best companies in Health and Beauty Shop
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
995 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My hair was beginning to thin
My hair was beginning to thin. After taking the Noor Healthy Hair Formula, I am actually filling in the thin places.
July 17, 2026
Reply from Noor Hair
Hello Peggy,
Thank you so much for sharing your experience!
We’re thrilled to hear that the Healthy Hair Formula has helped with your thinning hair and that you’re seeing the thinner areas begin to fill in. That’s wonderful news, and we’re so happy to know you’re experiencing positive results.
Thank you for your trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success! 💕
Reply from Noor Hair
Hi JoAnn,
Thank you so much for your kind feedback!
We’re delighted to hear that Kim was very knowledgeable and kind throughout your experience. We’ll be sure to share your wonderful comments with her—she’ll be happy to know she made such a positive impression.
Thank you for choosing Noor Hair Official. We truly appreciate your support! 💕
The order with Amy was so easy she was…
The order with Amy was so easy she was so very helpful! Got my order done right address & &e-mail in a flash .very happy to try this product again thank you ! Can't wait !
July 16, 2026
Reply from Noor Hair
Hi Sandra,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Amy made the ordering process so easy and was able to quickly ensure your order, shipping address, and email information were all correct. We’ll be sure to share your kind words with her—she’ll be thrilled to know she made your experience a great one.
We’re also excited to hear that you’re giving the product another try and can’t wait to get started. Thank you for choosing Noor Hair Official. We truly appreciate your support and hope you have a wonderful experience!
Product made my hair greasy feeling and…
Product made my hair greasy feeling and limp! Tried it several days and hated how it flattened my fine hair!! When I asked for refund they would not stand behind their 180 days no questions asked guarantee! I just got screwed out of $89!!!😡😡😡
July 15, 2026
Unprompted review
Reply from Noor Hair
Hello Leann,
We’re sorry to hear that the product did not work well for your hair and that you were disappointed with your refund experience.
We understand your frustration. Our 180-day satisfaction guarantee is subject to the terms and conditions disclosed at the time of purchase, including certain exclusions that may apply to discounted and subscription orders. We regret if this was not what you expected.
We are sending you a follow-up email to review your account, discuss your concerns regarding the shipment and product, and assist you further. We appreciate your feedback, as it helps us improve both our products and customer experience.
I've been taking the capsules for 2…
I've been taking the capsules for 2 months and I am seeing new baby hair coming in and growing longer.
July 15, 2026
Reply from Noor Hair
Hello Renee,
Thank you so much for sharing your experience!
We’re thrilled to hear that after two months of using the Healthy Hair Formula, you’re already noticing new baby hairs coming in and growing longer. That’s wonderful progress, and we’re so happy to hear you’re seeing encouraging results.
Thank you for your trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success as your hair continues to grow!
I hope I ordered the face liquid for…
I hope I ordered the face liquid for wrinkles. Had my doubts on your website
July 11, 2026
Reply from Noor Hair
Hello Jan,
Thank you for your feedback!
We understand your concern about making sure you ordered the correct product, and we’re happy to clarify.
After reviewing your order, we can confirm that you purchased the WonderLift Cream. A confirmation email with your order details was also sent to jimandjan.bow336@gmail.com, so you can review the information there as well.
We appreciate your comments about the website and will share your feedback with our team as we continue working to improve the shopping experience. Thank you for choosing Noor Hair Official, and we hope you enjoy your WonderLift Cream!
I cancelled this order and any other…
I had a problem trying to cancel a standing order. I needed to cancel because the capsules are too large for me to swallow daily. Someone from the company called me personally and got everything straightened out for me. I liked the product just can't take.
July 7, 2026
Reply from Noor Hair
Hello CL,
We’re sorry to hear about your experience and understand why this situation was frustrating.
Upon review, your subscription was officially canceled on July 11, 2026. However, the renewal had already been processed and the order had already entered fulfillment and shipped before the cancellation was completed. As a result, we were unable to stop the shipment.
We sincerely apologize for any inconvenience this timing caused and appreciate you bringing your concerns to our attention. If you need any further assistance regarding your order, please contact our support team, and we will be happy to help.
Using for 2 months and so far my hair…
Using for 2 months and so far my hair is thicker and less shedding. Seems to be working so I ordered more. Capsules are small and easy to swallow as well.
July 14, 2026
Reply from Noor Hair
Hello Sharon,
Thank you so much for sharing your experience!
We’re delighted to hear that after two months of using the Healthy Hair Formula, you’re noticing thicker hair and less shedding. It’s wonderful to know the product seems to be working well for you and that you felt confident enough to order more.
We’re also glad to hear you find the capsules small and easy to swallow, making them convenient to take each day.
Thank you for your continued trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success!
Reply from Noor Hair
Hello Dargie,
We’re glad to hear that you’ve been using the WonderLift Cream for several months and that you’re enjoying it. It’s wonderful to know you find it to be a good, clean product.
Thank you for your continued trust and support of Noor Hair Official. We truly appreciate you being part of our community and are grateful to be part of your skincare journey!
This product didn’t work for me…
This product didn’t work for me therefore I need to cancel future orders.
July 14, 2026
Reply from Noor Hair
Hi Regina,
We’re sorry to hear that the product did not work for you.
We are truly sorry for the concern this has caused. Please rest assured that Noor does not create subscriptions or process recurring charges without a customer's authorization. It appears that your account was enrolled in a subscription during a prior order, which remains active unless canceled or opted out.
We are sending you a follow-up email to assist you further regarding your cancellation request.
Thank you for your feedback.
WONDER CREAM IS AN EXCELLENT NAME
WONDER CREAM IS AN EXCELLENT NAME. YOU CAN FEEL IT WORKING IMEDITALLY. GREAT!!!!PRICING IS ALSO WONDERFUL!!!
July 14, 2026
Reply from Noor Hair
Hi Billie,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re enjoying the WonderLift Cream and that you can feel it working right away. It’s also great to know that you’re happy with the pricing!
Thank you for your kind words and for choosing Noor Hair Official. We truly appreciate your support and are honored to be part of your skincare journey! 💕
I received my Noor Hair Wonderlift…
I received my Noor Hair Wonderlift Cream on May 18, 2026 and started using it that day. It is now July 13, 2026 and I have seen no results. I got an email saying that they were sending my subscription order out today so I called their customer service number and was put on a call with an AI assistant. I wanted to stop that subscription from being shipped out because it was being sent out early that I expected. The AI assistant was supposed to put me through to a live agent but that didn't happen. I am going to file a complaint with PayPal because they shouldn't of sent the order out early and charged payment.
Consumer beware this company doesn't have any scrupples!
July 13, 2026
Unprompted review
Reply from Noor Hair
Hello Patricia,
We’re sorry to hear that you were disappointed with both the product results and your recent customer service experience.
We understand your concerns regarding the timing of your renewal shipment. Upon review, your subscription order had already been processed and entered fulfillment by the time you contacted us, which is why we were unable to stop the shipment. We also apologize that you were not successfully connected to a live agent after speaking with our AI assistant.
Please note that individual results may vary, and some customers may require a longer period of consistent use before noticing visible improvements.
We are sending you a follow-up email to review your account, discuss your concerns regarding the shipment and product, and assist you further. We appreciate your feedback, as it helps us improve both our products and customer experience.
Best,
Alexa
— The Noor Hair Team
No hair growth
BEWARE THE MONEY BACK GUARANTEE!! Only works if you pay full price! If you buy using any discounts then guarantee is not valid!!! Customer service stinks
No hair growth, in fact I have less now. Face broke out unbelievably, worse than when I was a teenager and I am 74 now. Sorry, just didn’t work for me.
July 9, 2026
Reply from Noor Hair
Hello Becky,
We’re sorry to hear that our products did not meet your expectations and that you experienced this outcome.
We understand how disappointing it can be when a product doesn't work as hoped. Because everyone's hair and skin can respond differently, individual results may vary.
We are sending you a follow-up email to assist you further and review your concerns in more detail. Our support team will be happy to discuss your experience and any available options.
Thank you for taking the time to share your feedback.
Best,
Alexa
— The Noor Hair Team
Sending out without confirmation and I…
Sending out without confirmation and I am not at that address until November
July 12, 2026
Reply from Noor Hair
Hi Melinda,
We’re sorry to hear about the inconvenience this has caused and understand your concern about shipments being sent while you are away.
We have gone ahead and canceled your subscription immediately to prevent any future charges. If a recent payment was processed, we will also issue a full refund to your original payment method.
We appreciate you bringing this matter to our attention and apologize for the frustration. If you need any further assistance, our support team will be happy to help.
It was easy for me to re-order
It was easy for me to re-order. I noticed the product working.
It’s just a little cheaper than other products that I have tried.
July 7, 2026
Reply from Noor Hair
Hi Ronni,
Thank you for your feedback!
We’re delighted to hear that reordering was easy and that you’ve noticed the product working for you. It’s also wonderful to know that you find it to be a great value compared to other products you’ve tried.
Thank you for choosing Noor Hair Official and for sharing your experience. We truly appreciate your support and are honored to be part of your hair journey!
On the phone it was a terrible…
On the phone it was a terrible connection , it keep cutting out. I finally had my niece order it on line for me.
July 10, 2026
Reply from Noor Hair
Hi Mary Ann,
Thank you for your feedback.
We sincerely apologize for the poor phone connection and the inconvenience it caused. We understand how frustrating it must have been to have the call repeatedly cut out. We’re glad your niece was able to help you complete your order for the Healthy Hair Formula quarterly subscription online, and we appreciate your patience and understanding.
Your comments are valuable and will help us improve our service. Thank you for choosing Noor Hair Official—we truly appreciate your support!
My order was canceled but you people…
My order was canceled but you people went ahead and charged my card and shipped your false cream to me anyway
July 7, 2026
Reply from Noor Hair
Hello Dyanne,
We’re sorry for the frustration and understand your concern.
Our records show that you contacted us on June 7, 2025, to cancel your subscription. Unfortunately, by that time, the June renewal had already been processed and the order had been fulfilled and shipped. The charge in question was therefore completed before the cancellation could take effect.
Your subscription was successfully canceled on June 7, 2025, and no further renewals or shipments will occur. I will be sending you a follow up email to assist you further.
We appreciate your feedback and regret any inconvenience this timing may have caused.
Best,
Alexa
Noor Hair
Order is onto me waiting to see…
Order is onto me waiting to see results. Has only been one dose. Waiting for next refill.
July 6, 2026
Reply from Noor Hair
Hello Judi,
We’re glad to hear your order has arrived. Since you’ve only taken your first dose, it’s still very early, and many customers begin noticing results with consistent use over time. We hope your next refill arrives smoothly and that you have a wonderful experience on your hair journey.
Thank you for choosing Noor Hair Official—we truly appreciate your support!
Reply from Noor Hair
Hi Miriam,
We’re delighted to hear that you found the ordering process and automatic renewal effortless. We strive to make reordering as convenient and seamless as possible for our customers.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
I did not want a reorder so I had to…
I did not want a reorder so I had to cancel I like getting things when I want them
July 7, 2026
Reply from Noor Hair
Hi Cindy,
Thank you for sharing your feedback.
We understand that automatic reorders are not the right fit for everyone, and we respect your preference to purchase products only when you need them. We appreciate you taking the time to manage your subscription and are glad you found an option that better suits your needs.
Your comments are valuable to us as we continue to improve the customer experience. Thank you for giving our products a try.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.