Placed order, payed immediately. They advised small portion of order could be shipped domestically as I need it to arrive by a certain date, this didn't occur. Attempted to cancel order & they said i... See more
Nootraplus
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using Nootraplus for years and they have never let me down. Parcels arrive as promised and payment is easy. There was one time years ago that a parcel was lost or not received and they wer... See more
Hello Would have placed 4 orders and recieved them Last order havnt recieved order placed mid september Thought this was a good company Cant contact anyone Please be carefull Would nootrap... See more
Easy to order, took a phone call to get tracking info a week later, order arrived so all good ✅
Company details
Written by the company
Nootraplus is a safe store of Nootropic products. We are providing our services in Australia mainly. All the products are genuine and FDA approved.
Contact info
This is a scam website. They bribe people for good reviews
Don’t use this company. I ordered in march 2023 and still haven’t gotten anything. I payed a lot of money. I got told with my order if I write a 5 star review they will throw in an extra 20 pills. Please don’t use this company.
Don’t believe the 7-10 business days
Don’t believe the 7-10 business days. I deposited the money but have received no tracking. Have messaged several times and get a response but nothing comes of it. Hopefully not a scam!!
Complete scam don’t buy from them!!!
I ordered a particular face cream 3…
I ordered a particular face cream 3 weeks ago. I received it today, and I am very happy. These people are genuine, it may take a little longer, but item will arrive. I am very happy with the service provided. Thank you :)
Cheers
Colleen
initial experience and reviews may be misleading
shipping on site says 7-10 business days. For a lot of customers this may be misleading, as in many cases the products are sent directly from the supplier. In my case the shipment was sent from mumbai, India. I recieved no tracking number and communication from the business was nearly non-existant, but you have to understand there are very few staff working for this company and as such, if you are patient and happy to wait a more realistic 10-30 days for your product, you'll have nothing to worry about. I very much do recommend buying from this business as the pricing is highly competitive and I could not find the same quality products ANYWHERE for the price I paid. It's worth it in my opinion.
Items arrived in perfect conditions
FIRST REVIEW (SEE UPDATE) Paid in full, they keep avoiding my emails…. Ordered the items on August 6, and one month later still haven’t received anything… Feeling like a scam. Will update if I receive the package. If not, I will report them to the police for fraudulent services.
UPDATE: today (8th September) I received the items in perfect conditions and they contacted me several times since I wrote the first review to update me. I am happy with the purchase and will buy here again, now that I know that it is not a scam and that I will always receive the item. The only “bad” thing to expect is that the delivery might take a bit longer than expected. Overall score is 4 stars because of that little incident. Thank you very much!!

Reply from Nootraplus
Ordered on the 29th of June no tracking…
Ordered on the 29th of June no tracking number no response to my emails. Feel like it’s just a scam

Reply from Nootraplus
Easy website to navigate
Easy website to navigate, fast and easy sale, great product

Reply from Nootraplus
Keep messaging them
Keep messaging them. Zero response. Custom service is terrible, borderline non existent. Paid in full, feeling like a scam more a more.

Reply from Nootraplus
Replies fairly quickly and gets our…
Replies fairly quickly and gets our products to us quickly and good pricing

Reply from Nootraplus
Easy and Fast
Order as needed, never a problem, great communication, have and would recommend this business.

Reply from Nootraplus
Have ordered twice previously with no…
Have ordered twice previously with no issues, although this time around there's been no confirmation on order, have sent message & they have been read but no reply. Have decided to order elsewhere from now on

Reply from Nootraplus
Scam
Unfortunately it appears to be a Scam. Have reported to the ACCC. Wish I read the reviews before hand. I made an order a month ago and there was no communication from NootraPlus when I asked for an update. It was only when I threatened to report it that they responded however they have done nothing since.

Reply from Nootraplus
Communication is awful
Communication is awful, where is my order. Youve left no tracking details. This is a scam company don't use this company

Reply from Nootraplus
We have become regular customer and the…
We have become regular customer and the product works.
Delivery doesn't take that long.
Customer service is Great.

Reply from Nootraplus
Second time ordering
Second time ordering. Good service & products. Will definately be purchasing from them again 🙂

Reply from Nootraplus

Reply from Nootraplus
Very prompt service and well mannered…
Very prompt service and well mannered people. Would recommend.

Reply from Nootraplus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






