Nootraplus 

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See what reviewers are saying

Rated 1 out of 5 stars

Placed order, payed immediately. They advised small portion of order could be shipped domestically as I need it to arrive by a certain date, this didn't occur. Attempted to cancel order & they said i... See more

Rated 5 out of 5 stars

I’ve been using Nootraplus for years and they have never let me down. Parcels arrive as promised and payment is easy. There was one time years ago that a parcel was lost or not received and they wer... See more

Rated 1 out of 5 stars

Hello Would have placed 4 orders and recieved them Last order havnt recieved order placed mid september Thought this was a good company Cant contact anyone Please be carefull Would nootrap... See more

Rated 4 out of 5 stars

Easy to order, took a phone call to get tracking info a week later, order arrived so all good ✅

Company details

  1. Online Pharmacy

Written by the company

Nootraplus is a safe store of Nootropic products. We are providing our services in Australia mainly. All the products are genuine and FDA approved.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a particular face cream 3…

I ordered a particular face cream 3 weeks ago. I received it today, and I am very happy. These people are genuine, it may take a little longer, but item will arrive. I am very happy with the service provided. Thank you :)
Cheers
Colleen

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

initial experience and reviews may be misleading

shipping on site says 7-10 business days. For a lot of customers this may be misleading, as in many cases the products are sent directly from the supplier. In my case the shipment was sent from mumbai, India. I recieved no tracking number and communication from the business was nearly non-existant, but you have to understand there are very few staff working for this company and as such, if you are patient and happy to wait a more realistic 10-30 days for your product, you'll have nothing to worry about. I very much do recommend buying from this business as the pricing is highly competitive and I could not find the same quality products ANYWHERE for the price I paid. It's worth it in my opinion.

September 8, 2023
Unprompted review
Rated 4 out of 5 stars

Items arrived in perfect conditions

FIRST REVIEW (SEE UPDATE) Paid in full, they keep avoiding my emails…. Ordered the items on August 6, and one month later still haven’t received anything… Feeling like a scam. Will update if I receive the package. If not, I will report them to the police for fraudulent services.

UPDATE: today (8th September) I received the items in perfect conditions and they contacted me several times since I wrote the first review to update me. I am happy with the purchase and will buy here again, now that I know that it is not a scam and that I will always receive the item. The only “bad” thing to expect is that the delivery might take a bit longer than expected. Overall score is 4 stars because of that little incident. Thank you very much!!

September 5, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

I do apologise for the delay, Lic we are not and have never been scammers. https://t.17track.net/en#nums=LP059793248IN Hi Lic you may see for your self your package was stuck for a long time. It will be delivered this week. Hi Lic your package is delivered today https://t.17track.net/en#nums=LP059793248IN

Rated 1 out of 5 stars

Keep messaging them

Keep messaging them. Zero response. Custom service is terrible, borderline non existent. Paid in full, feeling like a scam more a more.

August 12, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Hi Andrew, Please share your payment details and than call us a SCAM. Have a great day.

Rated 5 out of 5 stars

Easy and Fast

Order as needed, never a problem, great communication, have and would recommend this business.

August 7, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Thank you Jes. we appreciate your words.

Rated 2 out of 5 stars

Have ordered twice previously with no…

Have ordered twice previously with no issues, although this time around there's been no confirmation on order, have sent message & they have been read but no reply. Have decided to order elsewhere from now on

August 7, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Sorry Peter, We tried to contact you on call, but it was not answered. If you can please call us whenever you are free.

Rated 1 out of 5 stars

Scam

Unfortunately it appears to be a Scam. Have reported to the ACCC. Wish I read the reviews before hand. I made an order a month ago and there was no communication from NootraPlus when I asked for an update. It was only when I threatened to report it that they responded however they have done nothing since.

June 28, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Dont call us that. Sorry for late reply, Giles. Just to update you we have charged nothing. Please check for yourself, have you paid anything for this order. To process the order you have to make the payment. Please check your Bank statement. Thank you

Rated 1 out of 5 stars

Communication is awful

Communication is awful, where is my order. Youve left no tracking details. This is a scam company don't use this company

June 19, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Sorry for late reply, Brooke. Just to update you we have charged nothing. To process the order you have to make the payment. Please check your Bank statement. Thank you

Rated 5 out of 5 stars

Second time ordering

Second time ordering. Good service & products. Will definately be purchasing from them again 🙂

June 21, 2023
Unprompted review
Nootraplus logo

Reply from Nootraplus

Thank you Leesa, We will be waiting for the second order...Thank you once again.

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