Nordfrim Reviews 

155
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Unfortunately, the package box was affected by some kind of oil, I found the stamps had been improperly packaged.Please be careful how you are packing the stamps.

Company replied

Rated 5 out of 5 stars

great products at awesome price, good selection and broad inventory. then the customer support is superb. I have only good things to say about them. and thank goodness that they exist, they really hel... See more

Rated 5 out of 5 stars

Nordfrim was the only place in Europe selling a rare discontinued album for Euro coins. At first I thought it can't be real, however it was rather cheap, got delivered very fast and Nordfrim even put... See more

Rated 5 out of 5 stars

Don't trust your Yahoo or Rocketmail accounts! I had sent several messages, and the replies from Nordfrim didn't even make it to my spam folder. After posting my initial (unflattering) review, th... See more

Company details

  1. Hobby Store

About Nordfrim

Written by the company

About Nordfrim

 

Full satisfaction guarantee

All items we sell are covered by our 14-day money-back guarantee. Click here for more information

Worldwide delivery

Free shipping for orders > EUR 199 / USD 235 / GBP 175

Large selection at competitive prices

We have more than 13,000 items in stock and we are constantly working to find new and exciting products to our range.

Buy stamps, coins and accessories

About the company

With 50 years of experience in selling stamps, coins and accessories at favorable prices, Nordfrim has become one of the go-to sources for collectors worldwide. We are a member of The International Federation of Stamp Dealers Associations (IFSDA) and The International Association of Publishers of Stamp Catalogues, Albums, and Philatelic Magazines (ASCAT), and our CEO Erling Daugaard is also a member of the board of IFSDA.

Our goal is to serve you, the customer, in the best way possible. That's why we make it our mission to provide exciting products at reasonable prices, excellent customer service, and we always ensure quick and accurate delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(155)

16 reviews in the last 12 months

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Rated 4 out of 5 stars

Shipping

I really like to shop on your web sight, and I would probably buy more stamps, but the shipping fees are way too high. Unless I am buying stock books, what I would buy otherwise wouldn't usually come close to the $175US, to receive the free shipping option. Because the fees for anything under that total are just too high. I buy stuff from other parts of the world where shipping fees are a fraction of what you charge.

May 5, 2021
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Rated 5 out of 5 stars

Nordfrim is Fantastic…

Nordfrim is Fantastic. I received a box with many stamps and stamp supplies. This was very useful during Covid 19 to keep my mind busy. There were many varieties of stamps, but sometimes too many of one kind.

May 5, 2021
Rated 5 out of 5 stars

The best place ever for grow up your stamp collection

Excellent place, one of the best option for collect stamps in the world. Am a person with low income but in Nordfrim i can buy for anywhere. After many years looking finally i found the correct place. Am a fan # 1 and am planning order more soon. Thanks Nordfrim for being spectacular.

May 3, 2021
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Rated 5 out of 5 stars

On my personal "best list"...

For me, Nordfrim is one of the finest in the stamp- and coin-collecting business.

- Products of highest qualitiy.
- Very fast shipping.
- Very economic shipping rates.

I had several orders and i am very satisified with them.
See you soon...... :O)

May 3, 2021
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Rated 3 out of 5 stars

A decent site with a lot of useful…

A decent site with a lot of useful products. However, it is not the easiest to navigate and find what you may need. Especially as a novice. The descriptions are accurate once you understand what they mean. The images do not always show all pertinent views. When items are back ordered it is not clear as to whether the item will be available in a week, weeks, or months. Having an anticipated arrival time frame is helpful if an item is needed soon. Do I wait or look for an alternate? For similar items of slightly different sizes, especially for a novice, it can be difficult to figure out how significant the differences are and whether the item is really adequate or not. Often, other items that show up on a search seem to be completely irrelevant to the search request. Again, for a novice, providing irrelevant items makes the process of trying to find a workable and usable item a bit frustrating. I really like the choices available. Just wish the site was easy to navigate, find, and differentiate between the items listed.

April 29, 2021
Rated 4 out of 5 stars

I have just received the booklet you…

I have just received the booklet you sent along with the gift of stamps for which I thank you very much.

Having read the booklet I was very disappointed to find that the minimum order is 135 GBP and so as I am unable to order that amount in one go I will have to look elsewhere, which is a shame as your offers seem interesting and affordable to casual collectors such as myself.

Once again, thank you for the stamps.

Yours sincerly

Mike Vine

February 27, 2021
Unprompted review
Nordfrim logo

Reply from Nordfrim

Dear Mike Vine,

Thank you very much for your review of Nordfrim – we always appreciate it when our customers take the time to leave feedback!

Unfortunately, BREXIT and the uncertainty about rules and practices associated with it has complicated things a bit for us. But I can inform you that we are currently working on a solution to this issue and we expect to be able to receive all orders (also below GBP 135) again within approximately a month!

Until then, you are more than welcome to send us an email with your order. Then we will reserve the desired articles for you and then ship them as soon as we have the solution ready.

We look forward to presenting a solution and be able to do business with you and other trusted British customers again :-)

Sincerely,

Christian Nielsen
Nordfrim

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Rated 5 out of 5 stars

Order arrived in damaged and bad…

Order arrived in damaged and bad condition with 10 x 16 page stock books missing, a Stanley Gibbons GB Catalogue missing and several smaller items also missing, I sent an email with photo attachments, Nordfrim have not replied, obviously disappointed for a USD$175 order, will update if they ever reply.

Nordfrim have replied, I probably should have given them more than 5 days to reply due to COVID19 restrictions, but I was naturally disappointed. Nordfrim have advised that they will replace all of the missing items. I am very satisfied with the outcome and their email reply.

New order arrived today in good condition/all items, I definitely, recommend Nordfrim.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Little story

Little story. First time I used Nordfrim it was for four circular plastic clear containers to hold collectable coins. Thought they seemed a little expensive, but bought four anyway. They arrived promptly and I did get four...packets of ten coin holders...40 in all! Made everything so cheap including postage. Strongly recommend. I will use again...and again...and.. Nick Birnie

September 30, 2020
Unprompted review
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