Nordic Peace Reviews 

667
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent and helpful customer service, noting prompt responses to queries and issues. Reviewers appreciate their willingness to resolve problems, such as replacing damaged or wrongly delivered items and assisting with sizing concerns. However, some customers also noted concerns regarding product quality, with items described as cheap, thin, or easily damaged. Many also experienced long delivery times, often due to products shipping directly from China, which was sometimes unexpected. Additionally, some reviewers found product sizing confusing or inaccurate, leading to items not fitting as expected.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with items like slippers,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays, some... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ordering... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as quick, reliable, and super... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am missing a teaspoon from the cutlery set I purchased. Each individual utensil was also plastic wrapped, which felt misaligned with their mission statements. The product itself is okay, but I did... See more

Company replied

Rated 4 out of 5 stars

Nordic Peace offered free, tracked delivery to the UK which helped me to make my buying decision. Frustratingly, it took nearly 3 weeks for my order to arrive. I fell in love with the colours of... See more

Company replied

Rated 4 out of 5 stars

The shopping experience was intuitive and easy. The website has been designed beautifully and the designs are plentiful. The delivery did take roughly 3.5 weeks. Really glad I chose them for my mom’s... See more

Company replied

Rated 3 out of 5 stars

I was tempted in to ordering from this company from a smart online advert ! The slippers took an age to arrive and when they did they were not of the quality I was expecting and came from China. Rath... See more

Company replied


Company details

  1. Home Goods Store

About Nordic Peace

Written by the company

Nordic Peace is a family-owned Canadian lifestyle brand founded by Gabriel and Catherine, a couple who share a passion for entrepreneurship, minimalist design, and sustainable living. What began as a small creative venture has grown into a community built around simplicity, mindfulness, and a love for the planet.

At Nordic Peace, sustainability is at the heart of everything we do. From eco-friendly materials to mindful sourcing and packaging, each decision is made with care for our environment and its wildlife. We believe that living beautifully should never come at the expense of the Earth, and we aim to make sustainable choices accessible to everyone.

Our curated collections feature minimalist clothing, lifestyle essentials, and home accessories that blend modern design with everyday functionality. Each product is thoughtfully selected to inspire a sense of peace, comfort, and authenticity in your daily life.

As a Canadian family business, we take pride in offering personal, caring customer service and a brand experience that reflects our values of quality, transparency, and kindness. When you shop with Nordic Peace, you join a movement toward a more mindful, sustainable, and stylish way of living.


Contact info

3.5

Average

TrustScore 3.5 out of 5

667 reviews

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3.5

All reviews

(667)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

The Boho throw rug that I bought was…

The Boho throw rug that I bought was made from fantastic quality fabric,very durable and comfortable. The Nordic Peace company made the whole purchasing process simple,fast and very friendly. I highly recommend this company. Delivery was super fast and secure

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Really happy with this basket

Really happy with this basket — the scalloped edges give it a bit more character than a standard wicker basket, and it fits perfectly with the warm, minimal look I’m going for at home. Well made, nice weave, and looks even better in person. Would definitely buy from Nordic Peace again.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

SO CUTE

It did take a while for them to come but it's so worth it, they're so cute, true to size and very true to color

July 30, 2026
Unprompted review
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Reply from Nordic Peace

Hi Winnie, thank you for the kind review! It is very appreciated :)

Rated 1 out of 5 stars

Ordered a utensil set back in April to…

Ordered a utensil set back in April to gift to a friend. One piece in the set was damaged. They sent a replacement, but it was the wrong utensil. They sent a second replacement, again, of the wrong utensil. They sent a third replacement that is now just magically lost in the mail. Keep in mind all of this shipping takes weeks at a time. I was never able to gift the entire set and they refuse to provide a refund. This business is scammy af. Do not order from here.

April 21, 2026
Unprompted review
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Reply from Nordic Peace

Hi Toby, thank you for posting this, and I am sorry it took a public review to get this actually addressed. Looking back at what happened, from a damaged ladle in April, to two replacements that were the wrong utensil, to a third that never arrived, this should not have taken three months, and it should not have been left to you to contact USPS on our behalf, twice.

We are processing a full refund for this order rather than attempting a fourth shipment. You should not have to wait any longer or track anything else down. If you do not see it reflected within 5 business days, please reach out to anna@nordicpeace.com with your order number and we will make sure it is resolved directly, no further steps required on your end.

I am also sorry this became your experience of us. We are fixing how our team handles situations like this so a shipping issue does not turn into months of back and forth for anyone else.

Rated 2 out of 5 stars

Disappointing Experience

I ordered 3 pairs of slippers because I thought they were super cute and couldn't decide. Shipping took a long time. The slippers are definitely cute but I'm not sure about the quality or how long they'll last. I was also disappointed that the company isn't more transparent. They push the idea that they are "family owned" but their products come from China and I feel like they almost try to cover it up. Tracking just leads to their website where it says it's shipping from the country of origin. I only found out it was coming from China because I googled the tracking number. I also posted basically this same review on their website on all 3 pairs that I purchased only to find that all 3 reviews were deleted a few days later. It seems they only keep the highly rated reviews and the lower rated reviews that still sound flattering.

June 23, 2026
Unprompted review
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Reply from Nordic Peace

Hi Jess, thank you for such an honest and detailed review. This is exactly the kind of feedback that's actually useful to us, even though I know it wasn't a great experience.

You're right to flag the sourcing. A number of our pieces, including these slippers, do ship from overseas suppliers, including China. You shouldn't have had to track that down yourself. That's something we should be upfront about before you order, not something you have to dig for. We're working on making our shipping and sourcing information clearer site wide so it's obvious from the start, not a surprise partway through delivery.

I completely hear you on the note of the reviews disappearing, I'm not going to brush past that. We're looking into what happened with your three reviews specifically. If that was a mistake on our end, we want to correct it.

On the slippers themselves, if the quality doesn't hold up, we want to make that right too. Could you email us at anna@nordicpeace.com with your order number? I want someone to actually look at all three of these, not just note the complaint.

Thanks again for being straight with us about this.

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Rated 5 out of 5 stars

We ordered the satin pajama set

We ordered the satin pajama set. Came with a nice variety of items and the texture was amazing. Delivery was smooth as well!

July 15, 2026
Unprompted review
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Reply from Nordic Peace

Hi Jay, so glad to hear delivery went well and you're happy with our Satin Sleepwear Pajama Set!

Rated 5 out of 5 stars

I ordered several items from Nordic…

I ordered several items from Nordic Peace: a travel bag which included really cute make up bags and a laptop case, shoes, and earrings. All were exactly as pictured on the website. I could not be happier with the quality of the items and comfort of the shoes. Delivery was quick, I think about 5 business days.

July 20, 2026
Unprompted review
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Reply from Nordic Peace

Hi Michelle, thank you so much for your wonderful review! We truly appreciate your support :)

Rated 5 out of 5 stars

Amazing product with an amazing team

Amazing product with an amazing team behind it. The customer service is quick, reliant and super friendly. Would 100% buy again and recommend

July 20, 2026
Unprompted review
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Reply from Nordic Peace

Hi H, thank you so much for the kind words!

Rated 1 out of 5 stars

Poor quality and poor customer service

I bought a pair of slippers as a gift. Within 4 weeks of use they began falling apart. These are terrible quality and I would not recommend buying from this company. To make matters worse when I raised with their customer service rather than offering a refund or replacement in accordance with Australian Consumer Law they instead suggested their policy would only allow them to offer a 50% discount on a new pair. Disappointing experience all round and I won’t ever be considering a purchase from them again.

July 7, 2026
Unprompted review
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Reply from Nordic Peace

Hi JD, thank you for taking the time to share this feedback. We're sorry to hear the slippers didn't hold up and that your experience with our customer service team fell short of what you should expect from us.
We take quality concerns seriously, and 4 weeks is well short of what we'd expect from these slippers. We'd also like to look into how your refund request was handled.
We've reached out previously for more details (order number, purchase date) but haven't heard back. We'd really like to make this right, if you can get in touch with those details, we'll sort out a proper resolution.

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Rated 2 out of 5 stars

Cute but not durable

I love these slippers, but this is my 2nd time buying them because they fully fell apart after 1 year: the rubber in the sole cracked and the insert fell out. Cute slippers but short life span!

July 1, 2026
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Reply from Nordic Peace

Hi Joanna, thanks for coming back to us for a second pair, glad you love the style! We saw your review about the sole cracking and the insert coming loose on your original pair after about a year, and we're sorry that wasn't the durability you expected. We're following up with you directly by email, and we're also sharing this with our supplier to take a closer look at the sole material. Thanks for giving us another chance, and for the honest feedback, it helps us do better.

Rated 1 out of 5 stars

I ordered a white fur throw as a gift…

I ordered a white fur throw as a gift for a young teenager. Delivery was very slow; the item finally arrived shrink wrapped & reduced to the size and weight of a brick. I unpacked it and found it to be of very poor quality, it was made in China not Canada as expected, it was completely wrinkled and creased, and had a dirty brown mark on it. I am waiting for instructions from the company in order to return it to obtain a refund ! Disgusted with the company and its customer service

June 22, 2026
Unprompted review
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Reply from Nordic Peace

Hi Anita,

Thank you for the honest review, and I'm sorry the throw reached you slowly and with a mark on it. That is not the standard we hold ourselves to, and I understand your disappointment.

I reached out to you personally by email last week and refunded your order in full, with nothing to return and no photos needed.

One thing worth mentioning is that the throw ships vacuum sealed to cut down on packaging and shipping impact, so it does arrive compact and flat before returning to full size and softness within a few minutes of unwrapping. On the rare occasion something does go wrong, as it did here, we would far rather refund quickly than put a customer through hoops.

Rated 5 out of 5 stars

Good experience:) good product and…

Good experience:) good product and delivery. I ordered the sunset lamp and a blanket and they were perfect

May 11, 2026
Unprompted review
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Reply from Nordic Peace

Hi Chaker, thank you so much for the kind review! So glad everything is perfect :)

Rated 5 out of 5 stars

I will buy them again

These are very well made. I love them buy them again.

May 31, 2026
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Reply from Nordic Peace

Hi Carolyn,
I looked into your order as soon as the review came in. The cream colour you ordered is the shade we sent, it simply carries a warm pink undertone that can read differently depending on the light and the screen it was viewed on. I understand it was not quite what you had pictured, and I reached out to you by email to put it right with a full refund and nothing to send back.

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Rated 2 out of 5 stars

The product is absolute trash

Update: The customer service was phenomenal and did resolve my issue. They were very understanding and I appreciated the honest exchanges we had via email.

The product isn’t quality. I bought an entire set for a gift and I received it with the TAGS CUT OUT one piece literally has it done in such a shitty way I can see that it says XXL when I ordered a size large. No doubt in my mind it’s fast fashion and just resold. Will not buy again.

June 9, 2026
Unprompted review
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Reply from Nordic Peace

Hi Allie, thank you, that genuinely means a lot, I am glad we could make it right between us.

The cut tag should never have left our hands, that part is on our packing and it is something we are tightening up. I am sorry this one let you down as a gift, and I hope the way we handled it left a better taste than the set did.

Rated 1 out of 5 stars

Temu quality.

Temu quality without the benefit of temu prices.

June 10, 2026
Unprompted review
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Reply from Nordic Peace

Hi Maddison, sorry the clips did not live up to what you paid, that is fair to be frustrated about, and I appreciate you hearing me out over email.

We hold our pieces to a higher bar than this, so when one falls short I would much rather know and make it right than leave it sitting. I am glad we got the chance to talk it through.

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase of slippers, lovely quality and exactly as described on website. Good communication from Nordic Peace throughout and arrived very quickly.

June 8, 2026
Unprompted review
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Reply from Nordic Peace

Hi Farida, thank you for the kind review! We truly appreciate it :)

Rated 1 out of 5 stars

Bought two sets of cutlery that were…

Bought two sets of cutlery that were absolutely trash. They were damaged and defective and quite clearly exactly the same ones you can buy on temu and Amazon for a quarter of the price. On looking at the pictures only half the pictures were of the actual item anyway the others are a different shape or perhaps ai. Absolutely morally bankrupt company trying to pass off cheap goods as something they're not. I have now received a full refund after refusing a replacement. Anyone reading this, check your consumer rights in your country and know what they are, they can't demand you return at your own cost if they supply poor quality or faulty goods. Stand your ground. They are chancers and playing on the current Scandinavian trends with their daft name. Avoid avoid avoid
Edit: after reading the reply they still lie, the pictures in the listing are clearly of two different sets, one premium one cheap. You can tell by the bends and handles so make of that what you will.

June 5, 2026
Unprompted review
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Reply from Nordic Peace

Thanks for the feedback, Cherryl. A few points worth clarifying for anyone reading.
When you flagged the condition of the pieces, we reviewed your photos, offered a replacement, and when you preferred a refund instead we processed it in full without asking you to return anything. That is how we handle faulty items, full stop.
On the product itself: our flatware is not a relabelled version of cheaper goods sold elsewhere, and the listing photos show the actual item. We hold our suppliers and our own standards to that, which is exactly why a batch that does not meet them gets made right.
We are sorry this set fell short of what we expect, and we have passed the quality and packaging notes to the relevant team.

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Rated 4 out of 5 stars

Haven’t received package yet so not…

Haven’t received package yet so not ready give opinion

June 1, 2026
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Reply from Nordic Peace

Hi Pamela, thank you for your order! We completely understand, and we hope your package arrives soon so you can enjoy it and share your experience with us once you've had a chance to try it!

Rated 5 out of 5 stars

Customer Service was great

My original order was delivered to a wrong address and after investigation, customer service had another pair of slippers sent to me. Process was a bit long, but the people I worked with were great.

December 10, 2025
Unprompted review
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Reply from Nordic Peace

Hi Sue, thank you for your patience throughout the process. We're so glad our customer service team was able to help resolve the issue and get a new pair of slippers to you, and we truly appreciate your kind words about the support you received :)

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