Nordic Peace Reviews 

672
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the lovely selection of cozy products, finding the website very easy to navigate and place orders. Furthermore, people frequently mention that customer service is remarkably supportive, responsive, and quick to resolve any issues. Some reviewers were not happy with the lengthy delivery times and the unexpected origin of the packages coming from overseas. Additionally, a few consumers experienced poor product durability, noting that items quickly fell apart or completely lacked the expected quality. Others also pointed out that sizing details can sometimes be confusing or misleading when shopping.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and origin. While many reviewers... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the well-made and durable fabrics... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Order

People report ambiguous experiences with order processes, highlighting a distinct mix of satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting quick, reliable, and super friendly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery was very longer than expected. So if ordering I would advise ordering way in advance. When I contacted them their reply responses were fast but they wasn’t too helpful as they were giving me... See more

Company replied

Rated 3 out of 5 stars

I am missing a teaspoon from the cutlery set I purchased. Each individual utensil was also plastic wrapped, which felt misaligned with their mission statements. The product itself is okay, but I did... See more

Company replied

Rated 4 out of 5 stars

Nordic Peace offered free, tracked delivery to the UK which helped me to make my buying decision. Frustratingly, it took nearly 3 weeks for my order to arrive. I fell in love with the colours of... See more

Company replied

Rated 3 out of 5 stars

I was tempted in to ordering from this company from a smart online advert ! The slippers took an age to arrive and when they did they were not of the quality I was expecting and came from China. Rath... See more

Company replied


Company details

  1. Home Goods Store

About Nordic Peace

Written by the company

Nordic Peace is a family-owned Canadian lifestyle brand founded by Gabriel and Catherine, a couple who share a passion for entrepreneurship, minimalist design, and sustainable living. What began as a small creative venture has grown into a community built around simplicity, mindfulness, and a love for the planet.

At Nordic Peace, sustainability is at the heart of everything we do. From eco-friendly materials to mindful sourcing and packaging, each decision is made with care for our environment and its wildlife. We believe that living beautifully should never come at the expense of the Earth, and we aim to make sustainable choices accessible to everyone.

Our curated collections feature minimalist clothing, lifestyle essentials, and home accessories that blend modern design with everyday functionality. Each product is thoughtfully selected to inspire a sense of peace, comfort, and authenticity in your daily life.

As a Canadian family business, we take pride in offering personal, caring customer service and a brand experience that reflects our values of quality, transparency, and kindness. When you shop with Nordic Peace, you join a movement toward a more mindful, sustainable, and stylish way of living.


Contact info

3.5

Average

TrustScore 3.5 out of 5

672 reviews

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Replied to 96% of negative reviews

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3.5

All reviews

(672)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase of slippers, lovely quality and exactly as described on website. Good communication from Nordic Peace throughout and arrived very quickly.

June 8, 2026
Unprompted review
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Reply from Nordic Peace

Hi Farida, thank you for the kind review! We truly appreciate it :)

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Rated 1 out of 5 stars

Bought two sets of cutlery that were…

Bought two sets of cutlery that were absolutely trash. They were damaged and defective and quite clearly exactly the same ones you can buy on temu and Amazon for a quarter of the price. On looking at the pictures only half the pictures were of the actual item anyway the others are a different shape or perhaps ai. Absolutely morally bankrupt company trying to pass off cheap goods as something they're not. I have now received a full refund after refusing a replacement. Anyone reading this, check your consumer rights in your country and know what they are, they can't demand you return at your own cost if they supply poor quality or faulty goods. Stand your ground. They are chancers and playing on the current Scandinavian trends with their daft name. Avoid avoid avoid
Edit: after reading the reply they still lie, the pictures in the listing are clearly of two different sets, one premium one cheap. You can tell by the bends and handles so make of that what you will.

June 5, 2026
Unprompted review
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Reply from Nordic Peace

Thanks for the feedback, Cherryl. A few points worth clarifying for anyone reading.
When you flagged the condition of the pieces, we reviewed your photos, offered a replacement, and when you preferred a refund instead we processed it in full without asking you to return anything. That is how we handle faulty items, full stop.
On the product itself: our flatware is not a relabelled version of cheaper goods sold elsewhere, and the listing photos show the actual item. We hold our suppliers and our own standards to that, which is exactly why a batch that does not meet them gets made right.
We are sorry this set fell short of what we expect, and we have passed the quality and packaging notes to the relevant team.

Rated 4 out of 5 stars

Haven’t received package yet so not…

Haven’t received package yet so not ready give opinion

June 1, 2026
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Reply from Nordic Peace

Hi Pamela, thank you for your order! We completely understand, and we hope your package arrives soon so you can enjoy it and share your experience with us once you've had a chance to try it!

Rated 5 out of 5 stars

Customer Service was great

My original order was delivered to a wrong address and after investigation, customer service had another pair of slippers sent to me. Process was a bit long, but the people I worked with were great.

December 10, 2025
Unprompted review
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Reply from Nordic Peace

Hi Sue, thank you for your patience throughout the process. We're so glad our customer service team was able to help resolve the issue and get a new pair of slippers to you, and we truly appreciate your kind words about the support you received :)

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Rated 5 out of 5 stars

Bought daughter a bag from Facebook…

Bought daughter a bag from Facebook link didn’t realise Canadian company but it came to the uk no import costs by Evri beautiful bag cheap postage took 2 weeks but worth the wait super service

May 27, 2026
Unprompted review
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Reply from Nordic Peace

Hi Paul, thank you so much for your kind review! :)

Rated 1 out of 5 stars

SCAM WEBSITE!!! AVOID!!!

If I could give zero stars, I would!!! Beware! This is a SCAM COMPANY. I ordered Matisse Wall art prints from their website. Before I ordered, I had several correspondences via email regarding quality and expectations. Delivery took 6 weeks and it’s on purpose. It’s so that the money you pay them would have settled in their account so you can’t reverse it with a credit card company. They tried to ask me to pay them via wire transfer and I refused.

Not only did they send me a defective, poor quality item, they botched the entire order. All products received were defective. And it was also wrong order. I reached out to them regarding my refund and they do not want to refund me. They also want me to pay for shipping to return the defective product that is ultimately their fault. I grew more suspicious after they asked me to return product to their USA warehouse:

First Name: XHXQNM
Last Name: FZS
Address: 437 N Baldwin Park Blvd
City: City of Industry
State: CA (CALIFORNIA)
Zip Code: 91746

Judging by this return address; does this sound like a real website or legitimate business???? This is a scam and fraudulent company!!!

Reviews on their site are doctored and scammy.
SCAM WEBSITE! Do not order!!!!

May 4, 2026
Unprompted review
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Reply from Nordic Peace

Hi Ijeoma, we are a legitimate Canadian business founded in Montreal in 2020, and we take serious issue with the false claims made in this review.
To address the facts: you ordered our Intellectual Matisse wall art collection, a canvas print product, clearly described and shown on our website. You received exactly the product that was listed. At no point did our team confirm that the product would be made of paper or to museum-quality paper specifications, our product is, and has always been, a canvas print.
Regarding delivery: your order was placed on April 4 and delivered on May 7. That is 33 days (not 6 weeks) and reflects normal international fulfillment timelines, which are communicated on our website.
You claim we asked you to pay via wire transfer. This is false. Your payment was processed through Apple Pay and Visa at the time of purchase. We do not accept wire transfers.
The return address you posted publicly and called "suspicious" is our US warehouse, the same address our customer service team provided to you directly as the official return location. If you search the address, you will find it is a legitimate fulfillment warehouse.
Our team has been in contact, return instructions have been provided, and we remain ready to process your refund once the items are received. We stand behind our products and our customers, and we invite anyone reading this to explore our website and see for themselves.

Rated 1 out of 5 stars

They sell items from Shein at 10x the…

They sell items from Shein at 10x the price this is a total scam. One example are travel pouches with teddy bears taht are 3 euros on Shein and 27 euros in their shop (excatly same product)

May 10, 2026
Unprompted review
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Reply from Nordic Peace

Hi Amelie, thank you for your feedback. We'd like to clarify a few points for anyone reading this review:

A scam, by definition, involves misrepresentation or non-delivery. Every product we sell is shown accurately on our website, delivered to our customers, and supported by our customer service team with a clear return policy. None of those conditions apply here.

Nordic Peace is a curated boutique. We source from suppliers, vet products to our brand standards, style and present them as part of our collections, and ship every order in our own packaging with full customer support. This is how most retailers (large and small) operate. Our pricing reflects the curation, the customer service, and the experience, not just the item.

What is sold on marketplace platforms is outside our control, and the products listed there are not equivalent in quality control, materials, sizing, or buyer protection. We cannot speak to those platforms or what they offer.

If you have placed an order with us and have a specific concern, please reach out to our customer service team at support@nordicpeace.com.

Rated 1 out of 5 stars

I ordered slippers last month that are…

I ordered slippers last month that are in stock for Mother's Day and they have been "In transit" since My 3rd with no updates. Obviously, they won't be here in time to gift them to my daughter on her first Mother's Day.

May 4, 2026
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Reply from Nordic Peace

Hi Kala, we are truly sorry. We understand that Mother's Day has now passed, and we know how much this gift meant to you for your daughter's first Mother's Day.
Your order was shipped within our standard processing window, and while our delivery estimate for the USA is 4–10 business days, we completely understand this does not take away from the disappointment of not having your gift in time.
Please reach out to us directly at support@nordicpeace.com and we will make this right for you.

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Rated 5 out of 5 stars

The sandals I ordered were beautiful

The sandals I ordered were beautiful, even more so than I expected, and they received in only 3 days, which was great. Overall, a great shopping experience.

April 29, 2026
Unprompted review
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Reply from Nordic Peace

Hi Synia, thank you so much for your kind review! We’re so happy to hear you loved the sandals and that they arrived quickly :)

Rated 1 out of 5 stars

Cheap flimsy ring

Fiancé paid over $60 for this cheap, flimsy ring (as seen in the attached photos) for a Valentine’s Day gift. First it arrived much later then they promised. Second, I've been saving it to wear to a photoshoot. Wore it less than 10 minutes and got caught on my dress and broke. Contacted customer service and they can't do anything about it as it's outside of their return period. Very disappointed on the quality of this ring as it looked like it was good quality when he ordered it. Would not recommend to anyone to order jewelry, especially rings from here. What a joke

EDIT: order# 194706. All the rings I've bought before doesn't get caught and bend that easily. It's the cheap material that made it so flimsy. This honestly looks like a dollar store ring as the material is so so thin and pliable. And correction - it was $42 plus tax and shipping = $60.
Also, it was a gift so I would have no idea what the return policy is.

April 25, 2026
Unprompted review
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Reply from Nordic Peace

Hi Tee, thank you for taking the time to share your feedback. We'd like to address each point for anyone reading this review:
On pricing: we do not sell any rings at $60 in any currency on our website. If you can share your order number, we'd be glad to verify the actual item and price paid.
On the breakage: you mention in your review that the ring caught on your dress, which is a known cause of damage to delicate fashion jewelry and not a sign of a defective product. You also note that you saved the ring before wearing it, which is why the issue arose outside our return window. Our return policy is clearly stated at checkout and on every product page, and our customer service team applied it as written.
We continually review our product range and welcome honest feedback. For order-specific concerns, you can reach out to anna@nordicpeace.com. We'll be happy to review your case.

Rated 2 out of 5 stars

The sizes are off

The sizes are off - Jackets advertised as oversize and small and the sleeves are very short. The quality of the product is not reflected in the price you pay - feels cheap and has no weight to it.

May 1, 2026
Unprompted review
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Reply from Nordic Peace

Hi MM, thank you for your feedback.
This is our Nordic Women's Oversized Trench Coat, a style that is intentionally designed with a loose, oversized silhouette. This is clearly described on our product page, where we also note that our founder Catherine (5'4") models the size Small.
The short sleeve length you experienced is a direct result of the oversized, dropped-shoulder cut, this is part of the intended design, not a defect. We do provide a detailed size chart and fit notes on the product page to help customers choose accordingly.
Regarding the feel: this coat is made from polyester, which keeps it lightweight and easy to wear. It is designed to stop wind effectively and provide warmth while maintaining a polished look, not to feel heavy or structured. This is all outlined in the product description.
We stand behind this product and its quality. Catherine herself has been wearing this coat for over two years and loves it.
That said, if you feel the coat did not meet your expectations, we encourage you to reach out to our customer service team, we are always happy to make things right.

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Rated 1 out of 5 stars

I ordered a nightwear gift set for a…

I ordered a nightwear gift set for a friend. But before the package arrive, I emailed and tried to cancel my order. They told me I have to return it to The USA warehouse and I live in UK and I have to bare the return shipping cost. I think its very dodgy and ambigous site, returns are not easy and customer service is not helpful. When you buy the product, they charge you normal UK shipping charges in pounds but if you want to return it, they force sale it. DONT BUY FROM THIS COMPANY

April 28, 2026
Unprompted review
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Reply from Nordic Peace

Hi Poonam,

We’re sorry to hear about your experience and understand your frustration.

As your order had already been delivered, returns would need to be sent back to our warehouse as outlined in our policy. To make things easier, we offered an alternative so you wouldn’t have to go through the return process, and we have provided a refund accordingly.

We appreciate your feedback.

Rated 5 out of 5 stars

Lovely corduroy lunch bag

Ordered a lunch bag from Nordic Peace, really liked the product, good quality, fits loads of belongings and looks really good also! Order came in about 10 days, would definitely order again!

April 24, 2026
Unprompted review
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Reply from Nordic Peace

Hi Jenna, thank you so much for the lovely review! We truly appreciate it :)

Rated 5 out of 5 stars

I absolutely loved the two launch…

I absolutely loved the two pyjamas I purchased from this team. They arrived earlier than expected, which was a great surprise. There’s honestly nothing to complain about—both pieces look exactly like the pictures. They’re incredibly soft and comfortable to sleep in. The fabric feels breathable, and the fit is true to size with just the right amount of looseness.”

April 20, 2026
Unprompted review
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Reply from Nordic Peace

Hi Binit, thank you so much for the kind review! We're so happy you love the pajamas :)

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Rated 1 out of 5 stars

Poor Quality and Customer services is Trap!

I agree with experience where they say it’s poor quality product similar to Temu with big price label.
I have been back and forth with return email for last one week with offers to get partial refund or 125% credit when I am very clear to return the produce with refund from fist email. Just waste of time!

I have never faced such a bad and difficult return process before .

I will never buy or suggest to buy from them again.

April 18, 2026
Unprompted review
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Reply from Nordic Peace

Hi, I’m really sorry this has been your experience. I’d like to personally look into this and help get it resolved properly. Please reach out to me directly at anna@nordicpeace.com with your order details, and I’ll take care of this from there.

Rated 5 out of 5 stars

Baskets for baby's toys

Ordered two cloth baskets to hold my granddaughter's toys which I keep at my house. Very pleased with them and may order more if I buy her more toys.

April 6, 2026
Unprompted review
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Reply from Nordic Peace

Hi Dr. Caroline, thank you so much for the kind review!

Rated 1 out of 5 stars

Never received

I ordered the 5 piece pajama set and the patchwork dress a while back as a gift to my wife. After about a week after ordering it say it has shipped and I get a SDH tracking number. The sdh tracking follows it to the Passover point to usps. I was never given another tracking number and the updates stopped at that point. Then just today I get an email at 11am saying that my package was delivered, but it says it was delivered three days ago but I’m only just now getting the notification, furthermore there was no package delivered. I have corresponded with my neighbors and the post office. My neighbors say they didn’t receive it by mistake and the post office says there is no package on their manifests for me or my address for the last 4 weeks. Be weary of Nordic peace. It very well could be a scam. They give timestamps for being out for delivery at 610am that day but the post master says that the postman doesn’t clock in till 730am. At this point I believe I have paid over 100 dollars to be led on for almost a month and then never receive what I paid for.

April 10, 2026
Unprompted review
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Reply from Nordic Peace

Hi Sylas, we’re very sorry to hear about your experience, this is definitely not the standard we aim for.
We understand how frustrating the tracking issues and missing delivery must have been. As mentioned in our messages, we’ve already arranged a reshipment of your order to ensure you receive your items as soon as possible.
If there’s anything else you need, please don’t hesitate to reach out, we’re here to help.

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