Tried a free sample pack which was delivered very quickly however I ended up quiting nicotine all together and didn't need to use the whole sample pack. Maybe it was the pack that helped. Who knows. G... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very quick to arrive once ordered, sometimes I've found the particular pouches I want are out of stock
Company replied
Good website but one can find same Nordic Spirit products on other websites at less cost. Fast and efficient delivery.
Great company with quick delivery, first time trying the nicotine pouches, I found them quite strong and hurt my throat, but that’s just me, I’m sure these would be great for other users.
Company details
About Nordic Spirit UK
Written by the company
ABOUT US
A modern and Nordic take on the nicotine delivery experience. Nordic Spirit pouches provide a full-strength nicotine experience that’s 100% tobacco and vapour free. Choose from a great range of flavours and strengths to find the perfect way to stay in the moment.
SHOP NOW CLUB 64 REFER A FRIEND CONTACT US
Contact info
1 Werter Road, SW15 2LL, London, United Kingdom
- 0800 169 2891
- consumer@nordicspirit.co.uk
- nordicspirit.co.uk
4.4
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I personally did not use it but I gave…
I personally did not use it but I gave it to a close family member and they were very happy with the product and has gone on to buy more products
April 6, 2026
Just WOW...
Wow, fantastic company offering fantastic products.
I've just tried the Tropical Mix flavour and it's the best I've ever tasted.
Nordic Spirit are a very impressive company, keeping me informed regularly of new products, allowing future customers to try a free sample, etc.etc.
Good honest company with a fantastic variety of products.
April 5, 2026
Company is fantastic
Company is fantastic
Really helping me quit smoking
Been using Nordic spirt for months
April 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I didn't even receive my order
I didn't even receive my order, said it was delivered but never was
March 4, 2026
Reply from Nordic Spirit UK
Hi Jake
Thank you for taking the time to bring this to our attention and we are very sorry for the situation you have encountered. We aim to give our customers the best Nordic Spirit experience and will be in contact with you directly to resolve this issue.
The Nordic Spirit Team
Brilliant product to suit all tastes
Brilliant product to suit all tastes. One of the best online companies that I have received an order from too!
Product is great and I will definitely be a returning customer.
Branding is superb too! Vibrant and fresh!
April 5, 2026
Amazing product
Amazing product, helped me drop the vapes, feeling healthy already, brain fog gone, skin colour improved. Thank you 😊 x
April 7, 2026
Flavour it was lacking the fizz
April 7, 2026
Reply from Nordic Spirit UK
Hi
Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit order. We would welcome the opportunity to discuss this with you, so could you please call our Customer Contact Centre on 0800 169 2891 or email consumer@nordicspirit.co.uk at your earliest convenience. Open 8-5 Mon-Fri. Typical waiting times are 0-2 minutes.
We hope to hear from you soon.
The Nordic Spirit Team
I had an allergic reaction to the…
I had an allergic reaction to the pouches. It wasn't a pleasant experience.
April 4, 2026
Reply from Nordic Spirit UK
Hi Mathew
Thank you for your message. We are very sorry to hear that you are experiencing an issue with your Nordic Spirit order. We aim to give our customers the best Nordic Spirit experience and will be in contact with you directly to resolve this issue.
The Nordic Spirit Team
Quick next day delivery
Quick next day delivery . Excellent products at a very good price .
April 7, 2026
Excellent product and great price
Excellent product and great price. Ordering is easy online and parcel delivery is so fast.. usually arrives in a couple of days. Should you need to ask questions, the agents are polite, friendly and very helpful. Thoroughly recommend this product
April 6, 2026
The reward program could be improved
The reward program could be improved - there's only been 1 decent gift in 2 years.
Prices are getting steep
April 3, 2026
Good flavours
I received a free sample to try and enjoyed using this product.
I purchased 5 different flavours to try, enjoying them. Will be purchasing again from there website. 👍
April 5, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.