Nord Labs GamingReviews 

312
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers are really happy with the enhanced VR experience provided by the products, particularly noting the improved comfort and extended battery life. Many appreciate how the battery pack acts as a counterweight, balancing the headset and significantly reducing pressure on the face and forehead, allowing for much longer gaming sessions without discomfort or headaches. The ease of fitting and use, along with the substantial increase in playtime, are frequently highlighted as major benefits. However, some people mentioned issues with product quality, such as batteries not lasting as advertised or failing after a short period, and some products arriving defective. Delivery service also received mixed feedback, with complaints about delayed shipments, incorrect deliveries, and poor packaging, leading to frustration for some customers.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising its comfort and... See more

User experience

People report positive experiences with user experience, with many reviewers highlighting increased comfort... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the comfort, stability, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 5 out of 5 stars

All the products you sell enhance the vr experience. The quality and price along with delivery time to Australia is excellent.

Company replied

Rated 5 out of 5 stars

the comfort is nice but the extra playtime is what sold me no more being tethered to a wall halfway thru a session


Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(312)

37 reviews in the last 12 months

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Rated 4 out of 5 stars

Definitely extended battery life but...

Definitely extended battery life. The back cushion part has consistently come out from its track and I have to pop the tabs back in almost everytime I put on or takeoff. Not a big deal to pop in but wish maybe better design. For this reason I took 1 star off. It is comfortable but probably needs the added accessory as the front part is cloth like and not great for sweating.

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Mega brilliant products

Ordered the battery pack and strap and the anti blue light lenses ,- the strap speaks for itself for comfort, and goodbye to those nasty pressure headaches the original strap caused..it nearly put me off using the VR until I discovered this set - the anti blue light lenses are super easy to fit, and as the covers are magnetic they make it simple to remove ready for play - 100 out of 10 !!!

March 2, 2025
Unprompted review
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Rated 5 out of 5 stars

The headset made my gaming so much…

The headset made my gaming so much better and comfortable. Which in turn let me play longer and enjoy my play time with the extended battery. The battery may not last as long as stated but plenty of time for me to know once it's low I should be taking a break anyways, so that's a Plus in my book. Worth the price and added play time it has provided. Thanks

January 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Had a problem with a cooling fan for…

Had a problem with a cooling fan for quest 2 they replied asking for infovi showed them then they asked again for more information like I was lieing so this company is a no for me they don't wanna help.

January 2, 2025
Unprompted review
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Rated 5 out of 5 stars

I enjoy being able feel that your there…

I enjoy being able feel that your there but the only down side is when you do the street view some times it hard to see what and we're it is as it all blurred apart from that it all good fun .
Ho I still can't play my xbox games on it no matter what I try .

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

So far loving the adjusted comfort…

So far loving the adjusted comfort strap and the extended battery life. I was pretty fatigued at times without the strap so it deterred me from using my headset. Ow I use it much more thanks to this accessory.

January 22, 2025
Unprompted review

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