Normal A/S Reviews 13,739

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Immersive shopiing experiance. There is always a reason to come back for more. App keeps it exciting too. Also online offers such as Flotteposen are genious. The only bad thing is that you need to pay... See more

Company replied

Rated 5 out of 5 stars

Altid hyggeligt med konkurrencer og hygge i normal app.. Derfor har vi tit weekend gåture til Normal i Ringsted, så farmand her kan få monster, og drengene kan få is

Company replied

Rated 5 out of 5 stars

I like that, there is a very large selection of cosmetics here. And if you need to buy something economical, you can definitely find it here. There are often promotions, so the price is even more attr... See more

Company replied

Rated 5 out of 5 stars

Normal is place where one can find best beauty, skin care, snacks and many more products for very reasonable prices. They have a great collection of local and international brands. My go to place for... See more

Company details

  1. Beauty Supply Store
  2. Candy Store
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Perfume Store

Written by the company

Hos NORMAL sælger vi helt normale varer til unormale priser. Sortimentet omfatter kendte mærkevarer inden for fx hudpleje, hårpleje, tandpleje, shampoo, makeup og rengøring. Kort sagt: Alle de ting som du ikke kan undvære i din hverdag, og som helst ikke må mangle på hylderne derhjemme. Alle varer sælges til faste, lave priser, og det betyder, at du ikke kan finde slagtilbud og prisbaskere hos os. Til gengæld kan vi love dig, at der er masser af nye og spændende varer på hylderne. NORMAL er nemlig meget mere end faste, lave priser på kendte mærkevarer. Vores mål er, at det altid skal være en ny og unik oplevelse at besøge en af vores butikker. Også selvom det kun er en uge siden, du sidst var forbi butikken. Derfor er der i NORMAL - ud over det faste sortiment af kendte mærkevarer - hele tiden løbende udskiftning på hylder og podier, så der altid er nye varer at opdage. Vores butikslabyrint inviterer til at gå på skattejagt blandt de mange spændende varer fra kendte og ukendte brands, og det er nemt at fylde indkøbsnettet - uden at tømme bankkontoen. NORMAL er en danskejet detailkæde. Vi åbnede dørene til den første butik i Silkeborg i april 2013.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

normal er ikke normal

Do you scan the same product twice at the checkout and ask for money only from Muslims, or do you do this for others as well? The Nazi trial brought nothing but pain, you are not the only one who does this to foreigners, Neto does it too, but it can't be a coincidence, right? This cash register trick is a classic trick in Aarhus. centrum Aarhus normal butik

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

Rude service and cramped corridors. Disappointed

February 1, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hi,

Thank you for your review. 🙁 First and foremost, we would like to express our sincere apologies for the experience you have had in our store. It is our goal to ensure that our customers have a positive experience, and we are sorry to hear that we have not lived up to your expectations.

We would like to have the opportunity to make things right and find a suitable solution for you. In order to better assist you, we kindly ask for your phone number so that we can contact you directly and discuss how we can meet your needs and expectations.

If you send an email to our kundeservice@normal.dk with your phone number, we will contact you as soon as possible.

Kind regards, NORMAL

Rated 4 out of 5 stars

Fin service🤗

March 11, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Marlene! 🤗

Tak for din anmeldelse. Vi er glade for at høre, at du har oplevet fin service hos os. Det er vigtigt for os, at alle vores kunder føler sig velkomne og får en god oplevelse.

Mvh. NORMAL

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Rated 3 out of 5 stars

Wide range of products, and affordable prices

The prices, the selection of products are really nice, although the shop is usually crowded and there are long queues at the cashiers. Furthermore, the whole place is a labyrinth, and if you forget something from the beginning, you can’t cross, you have to go through the whole shop again. I am still shopping here, because of the prices and selection, but the shopping experience could be improved. I tried out several shops around Copenhagen, and they had the same issues.

Otherwise I totally recommend the place!

March 8, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hi Pat,
Thank you for your recommendation and the kind words about our prices and product selection! 😊 We greatly appreciate that you take the time to share your experience. We are delighted to hear that you continue to choose to shop with us despite the challenges you have encountered.

We apologize for the experiences with congestion and long lines, as well as our store's layout, which can make it difficult if you have to go back for forgotten items.

Best regards NORMAL

Rated 5 out of 5 stars

Super fede initiativer via app mm

Super fede initiativer via app mm. God betjening af den yngre herre i Ringsted!

February 20, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Søren Daniel,

Tak for din anmeldelse. 😀
Vi er glade for, at du kan lide vores app. Den kan faktisk også ret godt lide dig.
Vi er også glad for at du har haft en god oplevelse i en af vores butik i Ringsted.

Mvh. NORMAL

Rated 5 out of 5 stars

Omg slayyy

Heyy super god app🫶🏼

February 16, 2024
Unprompted review
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Reply from Normal A/S

Hej Emma,
Tak for din anmeldelse! Vi er glade for at du værdsætter vores app. Vi lægger stor vægt på brugervenlighed og innovation, så det er fantastisk at høre, at appen opfylder dine forventninger. Vi er taknemmelige for din feedback og ser frem til at fortsætte med at forbedre din oplevelse. Tak for at dele! Mvh. NORMAL

Rated 5 out of 5 stars

Godt Servise

Elsker Normal shop

February 16, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Katarina,

Tak for din anmeldelse! Din anerkendelse og de pæne ord betyder meget for os. Vi stræber efter at levere den bedste service og oplevelse til vores kunder. Tak for at tage dig tid til at dele din mening. Mvh. NORMAL

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Rated 5 out of 5 stars

Godt app

Det er en sjov app fordi man gør nogne spennende tin I app

February 16, 2024
Unprompted review
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Reply from Normal A/S

Hej Junayed,
Tak for din anmeldelse! At overraske og glæde vores kunder er, hvad vi stræber efter. Det er fantastisk at høre, at vi har opnået dette med dig. Vi ser frem til at overraske dig igen i fremtiden. Tak for din feedback! Mvh. NORMAL

Rated 5 out of 5 stars

Fantastisk

Elsker normal

February 15, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Lærke.
Tak for din anmeldelse! Din anerkendelse og de pæne ord betyder meget for os. Vi stræber efter at levere den bedste service og oplevelse til vores kunder. Tak for at tage dig tid til at dele din mening. Mvh. NORMAL

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Rated 5 out of 5 stars

I love normal

February 15, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Luana,
Tak for din anmeldelse! Din anerkendelse og de pæne ord betyder meget for os. Vi stræber efter at levere den bedste service og oplevelse til vores kunder. Tak for at tage dig tid til at dele din mening. Mvh. NORMAL

Rated 5 out of 5 stars

Normal

Kan varmt anbefal🌹normal

February 15, 2024
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Angla,
Tak for din anmeldelse! Det er fantastisk at høre, at du holder af vores butikker. Vi glæder os til at byde dig velkommen tilbage snart. Tak for din støtte! Mvh. NORMAL

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