Normandy Insurance Reviews 453

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more

Rated 5 out of 5 stars

I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more

Rated 5 out of 5 stars

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more

Rated 5 out of 5 stars

Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more

Company details

  1. #35 of 63 best companies in Insurance Company

Written by the company

Normandy Insurance is a commercial carrier & brokerage that provides‍ instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

The agent portal is the worst

The agent portal is the clunkiest, most unfriendly site I've visited in years. Can't get anything done on it. I always have to call in to get what I need.

February 28, 2024
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Reply from Normandy Insurance

Hi - thanks for your comment. We are in the final stages of testing our new agent portal which will allow agents to quote & bind accounts as well as access some of our other products with single sign-on, in addition to pulling policy documents and requesting endorsements. Stay tuned and thanks for your support of Normandy. We appreciate it.

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Rated 5 out of 5 stars

Quoting and Binding

The quoting process was very detailed and thorough, and the binding process is super quick! It's nice getting bind confirmation/policy confirmation within the same day.

February 23, 2024
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