Norsemaison Reviews 

196
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent communication - special thanks to Cleo- and great product, perfectly conforming the description. The delivery was a bit slow, but being able to track the parcel helped. And it made it just i... See more

Rated 5 out of 5 stars

I recently bought STOCKSUND covers from Norsemaison for my armchair and 3-seat sofa, and I’m really impressed. The fit is perfect—just like the original covers—and the quality of the fabric feels... See more

Company replied

Rated 5 out of 5 stars

Very handy that we could order first some samples. The cover that we finally ordered was a perfect fit, and our couch - that was heavily damaged by our cat - looks like new, and as extra benefit, in a... See more

Company replied

Rated 5 out of 5 stars

Had 2 scruffy grey Landskronas looking very old and tired but comfortable still with plenty of life left in them. I didn't want to replace so ordered covers from Norsemaison in an off-white chenille... See more

Company replied

Company details

  1. Furniture Accessories
  2. Decoration and Interior Design Store

Written by the company

At Norsemaison, we share a passion for interior design. We understand that your home is an ever-evolving canvas for your creativity and personal style. We're big fans of IKEA, known for its affordable, high-quality furniture, especially their sofas with washable covers. However, if your style is unique, IKEA's limited range of covers can be a challenge. That's why we're creating slipcovers in over 60 unique fabrics. We've carefully selected fabrics and replicated the exact dimensions of IKEA covers. Now, you can change your sofa cover with the seasons, from light tones in summer to warm tones in fall and winter. As your styles changes, so does your sofa! Your satisfaction drives us. Share your experiences and feedback on Trustpilot. Thank you for trusting Norsemaison.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(196)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with our ‘new’ coach

Very handy that we could order first some samples. The cover that we finally ordered was a perfect fit, and our couch - that was heavily damaged by our cat - looks like new, and as extra benefit, in a modern style . Much more sustainable, and also cheaper and less work than buying a new coach

May 1, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review! We’re so glad the samples helped you find the perfect fit and give your sofa a stylish, new life in a sustainable way. Enjoy your new looking sofa!

Rated 5 out of 5 stars

Super happy

I bought a sofa cover for my sofa Landskrona 3-sits in Corduroy #8 they had in Outlet. I am so so happy with it. Since it was already produced it took little time to be delivered.
My living room is so bright and nice too and my sofa is protected from my little kitties' claws while having a perfect look. :)

May 28, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review!

Rated 5 out of 5 stars

The slipcovers I ordered are beautiful…

The slipcovers I ordered are beautiful – high-quality, a perfect fit, and they truly refreshed the look of my living room. Communication with the team was smooth and friendly, and delivery arrived right on time. I’m very happy with my experience and would definitely recommend Norsemaison to anyone looking to upgrade their interior in a stylish way.

May 19, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review! We're so happy the slipcovers fit perfectly and refreshed your space. Enjoy the new look of your sofa!

Rated 5 out of 5 stars

Love it

Arrived quickly and is absolutely beautiful. Their customer service is excellent!! They constantly kept me notified of my purchase as it moved thru the manufacturing process. I would highly recommend!!

June 12, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review!

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Rated 5 out of 5 stars

Excellent sofa covers

Excellent sofa covers. Perfect fit for Ikea Ektorp. Decent delivery time. Wide range of fabrics. Very happy with the quality. Has changed sofa from "bog standard" to a centre piece of the lounge.

April 16, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review!

Rated 5 out of 5 stars

Corduroy covers Klippan

I ordered the corduroy covers for Klippan. I was a little anxious how they would turn out, because I never ordered before and it was not perse cheap. The company kept me well informed. Very nice. When they arrived I could not be happier. Great colours (I did order the samples first), great fabric, great fit. My sofas are like new. Better than new. I would order again!

April 5, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your review!

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Rated 5 out of 5 stars

What a nice company

What a nice company. Communication is excellent, wide range and the delivery was faster than expected (were lucky with it) we now have a completely new sofa and that with only a new cover.

March 5, 2025
Unprompted review
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Reply from Norsemaison

Thank you for your kind review!

Rated 5 out of 5 stars

The cover I received yesterday was even…

The cover I received yesterday was even better than I expected. It fitted like a glove and feels great to sit on. So thanks a lot. It was worth waiting for. You kept me informed about the proces and always reacted on my questions.

November 6, 2024
Unprompted review
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Reply from Norsemaison

Thank you for your review!

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Rated 4 out of 5 stars

Seat covers of Norsemaison

With the seat covers of Norsemaison, our couch does have a totally new look. Good quality material, soft and comfortable. Everything I hoped for. The prices is low.

All good!!!

September 4, 2024
Unprompted review
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Reply from Norsemaison

Thank you for your review

Rated 5 out of 5 stars

Great off white velvet !

I ordered off white velvet products and they just fit perfectly with my Nockeby. It s a second life for it, and a new sofa for us... witout buying any new one! And all of this for less than 400€. Great deal!

July 31, 2024
Unprompted review
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Reply from Norsemaison

Thank you for your review and kind words!

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Rated 1 out of 5 stars

Disgusted with Norsemaison.

Disgusted with Norsemaison.
Ordered covers for Ikea Ektorp 2 seater. Surprised to receive a Very damaged box with post marks from China. Cover received was very bad fit. Loose in places and very tight in others. Several clear photos sent. Needed to return but they wanted to charge me 70 € for the privilege. Had to open dispute with Paypal. Norsemaison eventually agreed to refund 100%. Covers returned. Refund received but they have charged me for return postage despite me showing them proof they promised full refund of 275€. They have proved consistently very difficult to deal with , told untruths including promising a full refund. They obviously don’t care about customer satisfaction. Most frustrating experience.Only sorry I had to give you one star!
Refund of postage cost now received.

July 26, 2024
Unprompted review
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Reply from Norsemaison

UPDATE: We have processed the refund for the return postage.

Thank you for your feedback. We regret that your experience with Norsemaison did not meet your expectations.

From a customer satisfaction standpoint, we decided to offer you a full refund because the sofa cover did not fit to your liking. Regarding the shipping process, we use DPD for deliveries, and although packages can sometimes be handled roughly, we take great care to pack our goods securely. In this case, the sofa covers were well packed and undamaged upon arrival.

We rarely encounter disputes on PayPal and strive to resolve issues directly with our customers. Our policy clearly states that customers are responsible for return shipping costs. In this instance, you were upset about the return shipping cost that you found for around €50 from France to our warehouse. To assist, we provided an alternative return address that might have been a cheaper shipping option for you. When that was still not to your liking, we offered a DPD return label at a cost of €16, a significant reduction from the initial estimate of €50. We communicated this arrangement both via email and through the PayPal dispute process, which is a common practice.

Despite our efforts to accommodate your needs within our policies, we understand you are disappointed. We issued a full refund minus the €16 return shipping cost, in accordance with our terms and conditions. We communicated through PayPal and email that it was a full refund MINUS €16 shipping. We believe we acted fairly and went beyond our usual policy to provide a more affordable return option.

We value our customers and are committed to maintaining high standards of service, as reflected in our positive reviews on this platform and Google. We are sorry that you feel differently and appreciate your feedback, which helps us improve.

Sincerely,
Norsemaison Customer Service Team

Rated 5 out of 5 stars

My Ektorp Chair Cover Fits Perfectly!!

My Ektorp chair cover fits perfectly! The sea gray corduroy is quality and beautiful. It is sewn with care and skill. It really is a perfect cover, well worth the price. Definitely ordering a cover for my Ektorp sofa
from Norsemaison.



June 6, 2024
Unprompted review
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Reply from Norsemaison

Thank you for your review!

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