Scam - avoid! Did several surveys, got to the amount of coins where I could cash out for a £5 Amazon voucher and they then decided my account had irregularities and should be closed.
Company replied
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Scam - avoid! Did several surveys, got to the amount of coins where I could cash out for a £5 Amazon voucher and they then decided my account had irregularities and should be closed.
Company replied
I'm finding Panelbase to be the most consistent survey panel than all of the others. Having been participating since early 2019 I've earnt almost £400 so far. Also appreciate the fact that there are o... See more
Company replied
Received a good amount of invites for surveys since joining recently although I never did receive my SMS confirmation text. Problems arise once I enter my date of birth (I'm 49) at initial stage, as I... See more
Company replied
I’m very surprised to read so many good reviews about Panelbase. I have been a member for about 6 months and I receive 1 or 2 surveys per day. However I am screened out of virtually every survey, so c... See more
Company replied
We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.
Fridtjof Nansens Plass 5, 0160, Oslo, Norway
Replied to 84% of negative reviews
Typically replies within 1 month
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Unfortunately Panelbase is changing to a company called Norsatpanel and you get paid in points and not cash so it is extremely confusing. I've been with Panelbase for years and to make such a big change like this is terrible news. I'm not sure how long I will last on this new system. It's one star from me!
They've been great in the past, now they've been taken over I have no data from which to make any evaluation, hopefully everything will continue seamlessly.
I Always pick the love 2 shop vouchers they are redeemable at lots of outlets..
legit survey company.
been with them for years and they payout on time
There is no Panelbase now, i was transferred to Norstatpanel who have taken over Panelbase, which I believe is being run down, I am not getting surveys from them, just a few at the beginning, they have money that was transferred, but I cannot access it.
Panelbase have done the dirty on past members

Reply from Norstat
panelbase is one of the leading and fast-growing research and data collection communities. Generally speaking, I have had a positive overall experience on this platform until my recent withdrawal which I placed on the 25th of October and is yet to drop even though three working days have already passed apart from this recent experience panel base is reliable and authentic.
I have always enjoyed doing the surveys, but unfortunately the rewards are ridiculous. No-one should be asked to spend time on giving their opinion and be rewarded in pence. The surveys should carry a reward minimum of £1 as these companies make millions in profit.
Great to be invited to surveys to give an honest opinion. They offer a variety of subjects. The rewards are amazing.
Great company
Don't bother with Panelbase.
You'll get a good volume of surveys to start with (2-3 a day) to lure you in, but within a week it will drop off to next to nothing.
Then there is the quality of the experience, I've clicked on surveys within minutes of the invite being issued, only to be immediately screened out because the "quota is full". I've been invited to participate in surveys that are already closed. You raise tickets, and you'll get a standard reply saying it's being looked into, but there's never any follow-up.
But worst of all, more than 50% of the surveys you actually get into are straight up scams. They will have you answer questions for 5-10 minutes, gather detailed information on products, purchases, you're views, and then you'll be screen out as "do not qualify". They gather your answers then pretend you're not eligible for the reward.
Stupid site at the first survey they blocked me because they don't like my answers... Requested cancellation immediately
Good survey site, seem fair, interesting surveys, easy to complete, fair rewards... can take a little while to build up rewards but definitely worth it!
The questionnaires are usually interesting and the rewards are fair and, what's more, I enjoy claiming and spending them.
Very easy to claim rewards & received sooner than expected
Thank you so much
Absolute joke survey site, like many others I have had the same problems, being screened out of numerous surveys, not getting paid for ones I have completed. No point in contacting them, even though on many of the posts on here, they state to contact them, and 'we would like to help'. They DO not help, and you will not get paid for these, so don't waste your time, contacting them!

Reply from Norstat
!!!AVOID!!!SCREEN OUT ALL THE TIME!!!
It is a scam, don't look at their 5 star rating is fake!
PLEASE AVOID!

Reply from Norstat
It's a scam. I've completed 3 surveys, and each time they give a "you've been screened out of this survey" and don't pay. This is after the survey has been completed, or after a lot of information has been provided and time spent on it.
Don't waste your time. Prolific pays more, and is actually trustworthy.

Reply from Norstat
Always a pleasure to use this survey site, payments are always payed quickly and I am very happy.

Reply from Norstat
Signed up and did some fairly long surveys with lots of questions, only to be told right at the end that I didn't qualify. Basically did the surveys for free, so be warned.

Reply from Norstat
It's Ok but there are better survey sites out there. Biggest frustration is answering questions for say 5 minutes (for a 20 minute survey) and then getting screened out after they have obtained a lot of data for free.....unacceptable. I had this experience this am but it is sadly quite common
** Update ** not getting any better. The screening process is an absolute shambles. The latest was asking 6-7 questions before getting to the 1 that would rule out the vast majority of users....."in your job do you work with people who have XXX medical condition". This clearly should have been the very first question.....all this for a potential "reward" of £0.65 !!

Reply from Norstat
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