Scam - avoid! Did several surveys, got to the amount of coins where I could cash out for a £5 Amazon voucher and they then decided my account had irregularities and should be closed.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm finding Panelbase to be the most consistent survey panel than all of the others. Having been participating since early 2019 I've earnt almost £400 so far. Also appreciate the fact that there are o... See more
Company replied
Received a good amount of invites for surveys since joining recently although I never did receive my SMS confirmation text. Problems arise once I enter my date of birth (I'm 49) at initial stage, as I... See more
Company replied
I’m very surprised to read so many good reviews about Panelbase. I have been a member for about 6 months and I receive 1 or 2 surveys per day. However I am screened out of virtually every survey, so c... See more
Company replied
Company details
Written by the company
We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.
Contact info
Fridtjof Nansens Plass 5, 0160, Oslo, Norway
- info@norstatgroup.com
- norstat.co
1.8
Poor
3K reviews
Replied to 76% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Payment went through no issue at all. Does as it says on the tin! Good company, interesting surveys and it sticks to its word :)
July 16, 2021
Unprompted review
Reply from Norstat
Hi Alli
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Advertisement
I’m really sorry
I’m really sorry, but 95% of the surveys I get either just started or half way through and they shut me down as I’m not what they want. Was getting loads when I first joined get barely any now the only ones that go through are the minimal amount of money which I’ve not seen any of yet and never offered vouchers. I did this because I can no longer work due to illness as soon as I type that and my age in I’m shut down. Just give me my money I’m not bothering anymore
June 18, 2021
Unprompted review
Reply from Norstat
Hi Stephanie
If you haven't already please can you get in touch with us via our support email: support@panelbase.zendesk.com so we can address the issues you have mentioned above.
Regards
The Panelbase Team
great
it's actually good and they give you money or vouchers if you want so i can't complain
May 27, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
excellent survey site
excellent survey site, always have interesting surveys and the payout process is easy to use and really quick
May 7, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
This is a great survey site
This is a great survey site, it has interesting surveys and the rewards are fair, does not take long to earn a good reward and payment is always quick and easy.
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Advertisement
Panelbase payment process very professional
Payment application process was quite straight forward and was paid as promised.
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
…Quick Banking!!
I have been with Panelbase for around three years now and they always furnish me with plenty of surveys, although my age of 73 does omit me from some.
I have quickly reached £60+ on my account which includes a £25 prize from one compiler. As always, Panelcare swiftly sent £50 to my Bank account.
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Many thanks Panelbase for a speedy…
Many thanks Panelbase for a speedy redemption of my earnings from surveys!
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
What a wonderful survey site
What a wonderful survey site! Plenty of surveys to try, though I've only completed about half. But well paid.
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Advertisement
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Its really a great site,like others I…
Its really a great site,like others I get screened out of surveys but I will like to say I still get some. My first payment process was great, there was a follow up from the team to ensure smooth delivery.
Am glad I joined.
May 6, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Works fine and always pays out
Works fine and always pays out. Great site that has some interesting surveys and the occasional product test. Very reliable payouts. I only wish there weren't so many screenouts considering the profile info they have about you.
May 3, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Excellent site
Excellent site. Some times you get screen out of survey. But it happens!! Always had good service and I’ve been a member for just under 2 months, I’ve managed to accumulate £50 worth of survey money. Withdrawn and in my account within 5 days!! Great site and happy to have joined. Still looking for different types of surveys to offered but I’m very happy!! Keep up the good work!!
May 1, 2021
Unprompted review
Reply from Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Regards,
The Panelbase Team
Advertisement
Recieved my vouchers in the said time…
Recieved my vouchers in the said time so now I'm £20 better off to spend on a treat for myself thank you.
April 23, 2021
Unprompted review
Enjoyable surveys and now £10 of…
Enjoyable surveys and now £10 of vouchers. Happy girl!
April 22, 2021
Unprompted review
Lots of survey opportunities and good…
Lots of survey opportunities and good rewards for participating.
April 15, 2021
Unprompted review
Excellent app to earn a bit cash on the…
Excellent app to earn a bit cash on the site. Made so far 120 £. The surveys differ from product testing to online surveys up to life interviews about new apps and websites.
April 15, 2021
Unprompted review
Advertisement
Very good
Very good, got my first rewards recently. Very happy although I do get screened of a lot of surveys.
April 15, 2021
Unprompted review
A Trustworthy Survey Company
I’m really happy with this company and find it completely trustworthy. Although I’m screened out of approximately 1 in 6 surveys sent, I have completed enough to earn me £85 over a period of eight months. I have also been involved with product testing and review for them, which I have found most interesting. Redemption of cash earned is straight forward and fast. I would thoroughly recommend Panelbase.
April 15, 2021
Unprompted review
Great survey provider
Great survey provider. Fast payments, lots of daily surverys. Would recommend completely.
April 15, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.