Northern Vehicles Reviews 39

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

This company have went into administration and have sent emails to collect payments under NVG branding but account details are SWM invest LTD which was incorporated 24th Aug with the same director Gra... See more

Rated 5 out of 5 stars

I do not have the best credit score in the world due to bad business decisions in the past. I explained to Jordan and was told they take each application on merit. I was amazed when I was accepted aft... See more

Rated 1 out of 5 stars

Dodgy company, took my deposit through a guy who goes by the name of Paul. I was expecting a Mercedes GLC Its been about 11 weeks later and still NO CAR and NO money back either. Very gutted with this... See more

Company replied

Rated 1 out of 5 stars

If I could give minus 20 stars I would. I’v been robbed by Daniel Day who is working for this company. I sent him 3k 5months and I never seen car or my money back be very careful guys , you wil... See more

Company replied

Company details

  1. Leasing Service

Written by the company

NVG are a short term leasing provider. Typical terms are 6/12 months and all vehicles are brand new. Specialists in working with recently formed limited companies or people with blemished credit. All underwriting is performed by a real person and commercial common sense is applied when review all applications.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

39 reviews

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Rated 1 out of 5 stars

Warning NVG have gone bust

This company have went into administration and have sent emails to collect payments under NVG branding but account details are SWM invest LTD which was incorporated 24th Aug with the same director Grant Doyle. I did not pay my September invoice due to this as no proof they still have liability for asset of car . I have now emailed them 6 times to ask for someone to contact me and car collected . I have no idea where my deposit is or if it will be returned or swallowed with the debt NVG owe. Petition to wind up company was issued in Aug and first court didn't happen , due in court 18th of October where NVG will be forced closed. Looks like I will be waiting for the liquidator to collect the vehicle. Thankfully have a new vehicle on hire from elsewhere. Please do not pay any invoices with NVG branding but different bank details.

October 12, 2022
Unprompted review
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Rated 1 out of 5 stars

An absolute disgrace of a company

An absolute disgrace of a company. Even though they know I have terminal cancer and have been in and out of hospital, they have ignored emails, while the relevant employees refuse to take calls to explain why my deposit hasn't been returned, almost 2-months post vehicle return. Claiming emails went into Spam Folders and were subsequently missed (an impossibility when the person has had numerous email communications, unless the address has specifically been marked as Spam), people apparently being away from the office and all manner of other nonsense excuses. Four times I've been promised the money will be returned to me, only for me to remain out of pocket.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting for my deposit back

Still waiting for my deposit back
I’ve emailed this company 20 times
And no monies returned as yet but so quick to pick the vehicle up
Never use them again and certainly wouldn’t recommend

May 4, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Our records show that we have no Jean Murtagh - however, any refunds are paid upon deduction of any costs (damage/over mileage)

Rated 1 out of 5 stars

Dodgy company. Do not send them any money! Especially PAUL

Dodgy company, took my deposit through a guy who goes by the name of Paul. I was expecting a Mercedes GLC Its been about 11 weeks later and still NO CAR and NO money back either. Very gutted with this company and am looking to report them to the financial obdusman

February 28, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Happy to discuss this on Monday, especially as we only take refundable deposits for vehicles that are delivered within 10/14 days. We welcome any conversation with any authority, including the FCA as a quick check on our systems demonstrates James Samuel is not a customer of Northern Vehicles nor have we received any application in that name in the last 12 months. Furthermore Paul has not worked for the company for 4 months and even then, he didn’t have the tools to take any deposits. The reality is any competitor can add malicious reviews. I suspect you are either a competitor, a friend of someone we have declined, or even a friend or family member of someone we have repossessed a vehicle from.

Rated 5 out of 5 stars

I do not have the best credit score in…

I do not have the best credit score in the world due to bad business decisions in the past. I explained to Jordan and was told they take each application on merit. I was amazed when I was accepted after refusals elsewhere. I collected my brand new Jaguar XE last Friday the 21st February 2020. It is a beautiful car in every way. The whole process was completed in about 10 days. Brilliant service from Northern Vehicles in every way. Highly recommended

February 24, 2020
Unprompted review
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Rated 5 out of 5 stars

I would like to apologise to guys from…

I would like to apologise to guys from Northern Vehicles for my previous review. I mentioned the guy who used to work for team and who me and my friends has not very good experience with, however this guy is not working for this company no more and I did not know that.
Unfortunately I don’t know how to take my previous review off as I forgot log in details to other google account.

My friend spoke with guy called Grant. Grant was really helpful and help her to sort out everything out. NV have the best deals around and I will recommend this company to all my friends and family and I will be definitely contact team to sort out my next vehicle ( my lease with other company finish in July , so I will be definitely in touch guys)

Please accept my apology about previous review. Me and my friend are very satisfied with service

5stars

Jordan

February 14, 2020
Unprompted review
Rated 1 out of 5 stars

Fraud

If I could give minus 20 stars I would. I’v been robbed by Daniel Day who is working for this company. I sent him 3k 5months and I never seen car or my money back be very careful guys , you will
Do
Your application form, he will tel you that application has been declined, (lie) he will offer you Approval within hour if you will pay extra £500 straight to his pocket. This is big scam do not order from
These guys
They will be in prison very soon. Fake reviews by director

February 10, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Please see the latest review from the customer (see above in the same name). the customer was lovely and unfortunately she was a victim of fraud by Daniel Day who was a former employee - to this day we are willing to help were we can and help with any authorities she makes contact with.

"I would like to apologise to guys from Northern Vehicles for my previous review. I mentioned the guy who used to work for team and who me and my friends has not very good experience with, however this guy is not working for this company no more and I did not know that. Unfortunately I don’t know how to take my previous review off as I forgot log in details to other google account. My friend spoke with guy called Grant. Grant was really helpful and help her to sort out everything out. NV have the best deals around and I will recommend this company to all my friends and family and I will be definitely contact team to sort out my next vehicle ( my lease with other company finish in July , so I will be definitely in touch guys) Please accept my apology about previous review. Me and my friend are very satisfied with service 5stars Jordan"

Rated 5 out of 5 stars

Great service

Great service, Grant helped me all the way through and made it super simple and hassle free. I would highly recommend Northern Vehicles .. I love me new Car.. happy chappy!!

February 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Love the team here

Love the team here - have 4 cars from them and great service!

February 2, 2020
Unprompted review
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Reply from Northern Vehicles

Guy, Many thanks for the great 5 star review! I look forward to speaking with you soon, all the best. Grant

Rated 5 out of 5 stars

Grant, Nick etc Top lads. Great service

After being messed about with powerleasinglimited & junocars. I managed to get in touch with Grant for a new vehicle. The whole process was smooth and no crazy amount of initial payment. I only payed refunded deposit & I managed to get the vehicle within 15 to 18 days I think. Great service and stress free lads + Lucy. Will be coming again in November for an E Class. I would recommend anyone to Northern Vehicles

February 2, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

McPeter, I am genuinely happy we have managed to help you out when it looked like there was nowhere else to turn. I look forward to speaking with you around renewal time to discuss a new vehicle with you, Grant

Rated 5 out of 5 stars

Superb Service

Great service all the way through, first time I was in contact with Grant he worked magic for me and each time I have since swapped the car over Grant himself and all the team have been brilliant.

February 2, 2020
Unprompted review
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Reply from Northern Vehicles

CS - Awesome review! Many thanks for taking the time to leave a cracking review, I look forward to chatting again super soon.

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Rated 5 out of 5 stars

A pleasure to deal with

I have now had 3 cats from Northern Vehicles and each time the process has been so smooth and straight forward. Grant and the team are a pleasure to work with and I have no hesitation in recommending him in the future. If you need a lease vehicle these are the guys to speak to.

January 30, 2020
Unprompted review
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Reply from Northern Vehicles

Shane, Super thanks for the brilliant 5 star review! It is an absolute pleasure engaging with you and I hope you are happy in your new Mercedes, all the best, Grant

Rated 5 out of 5 stars

Grant is an absolute gem

Grant is an absolute gem, anyone wants a car him & northern vehicles are the way forward. You have my business always.

Cheers
Mike

January 28, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

MB - Thank you so much for taking the time to leave an awesome review! I look forward to speaking you this month to discuss your "dream car" lol... All the best, Grant

Rated 5 out of 5 stars

Dealing with Northern Vehicles was a…

Dealing with Northern Vehicles was a hassle free enjoyable experience and very professional.
I have no hesitation in recommending them to potential customers.

January 27, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Mr Brigg, Many thanks for taking the time to leave a sterling review, I look forward to engaging with you in a few months to discuss a potential renewal of your vehicle, all the best, GD

Rated 5 out of 5 stars

Delivered on time with a simple process…

Delivered on time with a simple process from start to finish. Well done Northern vehicles my 6th car from you with excellent service xx as always

January 26, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Many many thanks for leaving an excellent 5 star review, we look forward to engaging with you super shortly, Grant

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Rated 5 out of 5 stars

Always easy and simple to deal deal…

Always easy and simple to deal deal with.

January 26, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Andy, many thanks for leaving a 5 star review, it means the world to me and the team - I look forward to continuing to support you and your company with its fleet needs, Grant

Rated 5 out of 5 stars

People of their word

People of their word. Do what they say they gon a do. Awesome service.

January 26, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Mr H - Many thanks for taking the time to leave a true Yorkshire review! I look forward to speaking with you shortly, Grant

Rated 5 out of 5 stars

Very helpful

Very helpful
Good staff and great cats

January 26, 2020
Unprompted review
Northern Vehicles logo

Reply from Northern Vehicles

Mr Read - Super thanks for taking the time to leave a cracking review! As always it is an absolute pleasure, I look forward to speaking with you soon, Grant

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