North Fashion Store Reviews 

1. The first time I ordered from North Fashion online, I was really skeptical, that's because I didn't get the option to create an account so I ordered as a guest.
2. My order was delivered on time and I was really happy with what I received. It's a good quality clothing, I bought 2 outfits in 2 sizes. So medium and Large because of the size guide. It was the large that fits me very well. The medium was tight. Because am a UK size 14, the large was the one for me.
3. I was unable to return the M that didn't fit. There is no option for return. It says on the website you have to contact them first to arrange a return. So the 2 weeks window for return passed and I was unable to return the item.
4. Because I love the quality of their clothing, I have put in another order, this time with only size L which I hope will fit.

I can only rate 4 because I havent received my linen suit yet but if its as good as the website it will be 5

It was really easy to shop and now just three days later I see that it has been shipped. Glad as I want to take my new outfit on my cruise on August 28. Hopefully it arrives in time.

The clothing looks nice on the website. Way to expensive for the quality what they are. I bought the linen set in a print and a white set in a small so as a size 10 AU the sizing was correct.
The website pricing was deceptive. Their is no indication that the cost is in US$. So that does not come up until the payment is made, and around 25% is added when converted to AU$. Within 24 hours I asked for a refund but told it could not be done. The email responses were polite. I have seen vacation sets that look the same on Amazon for $A30. My items cost me $AU75 each.
The fabric is Very thin, which would be OK in hot weather. The fabric appears treated, ( usual in fabrics) so I expect I will need to starch when ironing to keep it looking reasonable. The white pants would need nude coloured underwear not to show through. The top does not cover the butt so if concerned about modesty, this set is not suitable. Post time was around 2 weeks which is acceptable. If it wasn't so expensive to return them I would. All in all, lesson learned. Read the reviews before buying online.

Wish I'd read the reviews first. My order came today, cheap, nasty completely off the grid sizing wise. Poor quality, feel completely ripped off. Won't bother returning as I have read those reviews too. Strikes me they are modelling a large on a small model and medium on extra small to give the article flow, not at all like the real thing. Arrived in the post with a pair of dungarees from Amazon. No comparison, the quality of the dungarees is 10 times as good and they were half the price! My recommendation head to Amazon and treat yourself to some dungarees.

I would definitely not buy from them again. It was extremely difficult to get a refund. The website says free returns, but they are ridiculously expensive - to Italy only. Their phone line does not work.
I believe that I had email responses with a bot.
Very frustrating.
Nowhere to leave a review on their site.

North Fashion has come a long way since I first started buying. Thank you for caring that means a lot to me. Kathy

I ordered 2 leisure suits from North in 2 sizes as the sizes were not particularly clear. I want to return the smaller one as it doesn't fit. Very charming sales women responding with no co-operation. I can either keep it and have 30% off my next or send back to Italy at my own cost for a refund on the garments. Ridiculous! Unless you are prepared to take a risk or know that their sizing fits, leave well alone.

I do not know when I am going to get this purchase. I have no indication of the shipping date etc. That would be nice

Site was easy to navigate and I found what I was looking for. Just waiting for my order now.

I ordered a leisure suit size L. Size came as Small.
Advertised as Aus$55 , cost me after all US$ 90.
Advertised as “cotton mix” label states 100 % polyester.
Their return policy is ridiculous, I have asked for a partial refund and I will donate the garment to Charity eg: Red Cross. Not happy with their response.
Recommending not to buy from North. Very disappointed.

Do NOT BUY FROM THEM! What didnt go wrong with this store? Ordered before Christmas, lost package, customer service kept delay tactics telling me it was in transit & too late to cancel & said I could return package when it arrived if opened & took pictures! FINALLY came 3 months later & told I had to pay international shipping to return after all this hassle. So $80 for shipping & not even a FULL refund. Clothes were not even quality for the price! Buyer beware!

Easy to browse, helpful information

After receiving the outfit promptly noticed it was two different colours and once I got in contact with them they were absolutely superb in rectifying the situation. I then received the correct outfit promptly again with emails to make sure everything was in order. Fantastic customer service.

Ordering was straightforward. Just waiting to receive my items.

I had a query a few days after placing order and immediately got a response. Olivia gave me the info I needed and delivery was much sooner than I expected. The clothes are z perfect fit and the fabric lovely. Love them!

Extremely helpful staff but!!!
Trying to return the item I purchased was horrific.
Although the top was posted to me from within the UK , it has to be returned to Italy which costs a small fortune.
Don't buy from this company.

I love ❤️ the shirt and the fabric. I also love that the sleeves fit perfectly - no need to roll them up. I would love to receive swatches of the colors so that I could order more. Looking forward to receive the army green, as well. Great customer service, also I sent a question via chat & it was answered promptly. Thank you.

On July 16, I saw a blouse and trouser combo online and went on TrustPilot to spot any reviews. There were none so I ordered. The following day I got an email from North Shore Fashion saying my order had not gone through so I did it again. Then I found two payments of £42.60 on my bank account so contacted the company to say there had been a mistake as I only ordered one set of clothes. A flurry of emails from one of their staff informing me, incredibly, that the bank must have made a mistake with the extra amount! She was adamant they had only the one order from me. Fast forward to delivery day and lo, I received two packages with identical garments inside.

I photographed them and said I was so irritated at the way they had dealt with this matter I decided to return both garments. Though the clothes were sent from Newcastle (but I discovered, made in China), they had to be returned to Italy and the company expected buyers to pay postage of £30! I again went on TrustPilot and found the reviews - under the name North Shore Store - and there were so many like me fuming about this.

Today I received an email: “We have thoroughly checked the information, and we can confirm that we indeed received two separate orders from you for the same item.” So she hadn’t thoroughly checked before? Note: no apology.

I have lost £84 and don’t want to gamble another £30 so will not return two lots of clothes because I won't get the refund like others on this site, Lesson learned though. I am reporting North Shore Fashion to the UK’s Trading Standards which can investigate rogue companies and can stop them trading. I am also warning against North Shore on social networks and a network of relatives and friends. I hope others will do the same as we need to fight back. If I could give them no stars I would.

Ordering the item was easy. Just waiting for the delivery date of the goods.