North Fashion Store Reviews 

1,278
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward nature of the purchasing process and find many of the available designs appealing. Many people note that the items arrived looking good and are sometimes described as feeling high quality. However, some reviewers were not happy with the return policy, particularly noting the high costs associated with sending items back. A minority of people mentioned issues with the product quality, stating that some garments felt poor or were not as described, alongside inconsistencies in sizing. Furthermore, several customers expressed concerns regarding shipping times and the origin of the goods being from China.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. On one... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding clothing materials and... See more

Return policy

Reviewers express deep frustration and dissatisfaction regarding the return policy and complicated process.... See more

Website

Clients share ambiguous opinions on website features and functionality. Reviewers often mention that the site... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

Ordering is straightforward and delivery quite quick. I look forward to receiving my next purchase as i already like my first outfit. Your prices are also very reasonable, thank you.

Rated 4 out of 5 stars

First time I’ve ordered from this site. The item was very reasonably priced and attractive. More sizing information would be helpful and also tracking information. On this, my first dealings with t... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,278)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was very impressed by the responses I…

I was very impressed by the responses I received from Olivia your representative She was very helpful and responded very quickly to my queries.
Also I am pleased with the garments I ordered and your packaging of the goods.
Regards
Heather

July 31, 2026
Unprompted review
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Rated 3 out of 5 stars

Lack of communication on time of delivery

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot comment on quality of garments but would like more communication.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid - return costs expensive

Avoid ! £40 purchase - would cost £30 to return (£15 international tracked to Italy plus £25 customs import duty) this is unclear at point of purchase . Their customer service was swift & polite however trying to return was a faff (send picture of product with original packing etc ) then prohibitive return costs. Not a good experience.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Terrific Customer Service

I have not received my order yet however, the process of ordering is seamless and there’s a lot of communication with the vendor. I look forward to seeing my clothes very much.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a navy trouser and top with…

I ordered a navy trouser and top with short sleeves and belt with a view to wearing it to travel abroad by plane. It is perfect for travelling and very comfortable as well as stylish. I am so pleased I bought another set in pale blue!

July 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not buy!

The quality and sizing of the limited pink Barbie coat is dismal. The sizing chart is totally wrong. Returns are a refund to their website if you can afford to send back! Thats if they send the address! The coat in the picture is NOTHING like the piece of rubber you receive. Scam! That would be half a star, I'm absolutely gutted! I see they are now HALF price I wonder why?

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

The ordering was nice and easy

The ordering was nice and easy. The website gives you a size guide which was really helpful. My last order can through quickly. I was really pleased with the twin set I bought that I have ordered another one in a different colour.

July 27, 2026
Unprompted review
Rated 4 out of 5 stars

Haven't received my order yet but would…

Haven't received my order yet but would have liked more product info ie more specific details of measurements, inside leg for instance. Also are the trousers elasticated at the back and how do they fasten ? Will be in touch.

July 27, 2026
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Rated 2 out of 5 stars

Would NOT recommend this company

Would NOT recommend this company. A friend (doesn't have trip) has ordered some clothing. It was far too small and return process very complicated (on purpose). Turns out the clothes are from Italy and will be rejected when sent back. Chased for weeks and refund rejected. Tried to get refund through payment agency and it was rejected by business also.
WOULD NOT RECOMMEND!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

A new favourite

Very easy to order
Becoming one of my faves.
This is my second order.
First time I was worried because it was new to me as I waited for the delivery. However, the service was excellent.
Once it arrived I loved the style, quality, versatility and presentation of my two travel sets. My new order, again bought 2, are exactly what I have been looking for.
Let's see what is next. Thank you

July 1, 2026
Unprompted review

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