I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more
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NORTH offers unique pieces for the aspirational and revolutionary set.
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Replied to 12% of negative reviews
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I was very impressed by the responses I…
I was very impressed by the responses I received from Olivia your representative She was very helpful and responded very quickly to my queries.
Also I am pleased with the garments I ordered and your packaging of the goods.
Regards
Heather
Return at your own expense…to Italy
Return at your own expense…to Italy! Clothes are chintzy, fit small. Very very disappointing.
My wife purchased an out fit which was…
My wife purchased an out fit which was a poor fit. Was on the verge of returning when I found the postage costs to Italy were prohibitive. We should have checked the returns policy before ordering. Never again.
Lack of communication on time of delivery
I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot comment on quality of garments but would like more communication.
Avoid - return costs expensive
Avoid ! £40 purchase - would cost £30 to return (£15 international tracked to Italy plus £25 customs import duty) this is unclear at point of purchase . Their customer service was swift & polite however trying to return was a faff (send picture of product with original packing etc ) then prohibitive return costs. Not a good experience.
Beautifully packaged thankyou
Beautifully packaged thankyou, Can't wait for warm weather to really try it on.
I am very disappointed with them they…
I am very disappointed with them they mailed a wrong item and are asking me to pay international shipping to claim refund
Delighted with the purchase of a…
Delighted with the purchase of a matching set of top and trousers
They were perfect - have ordered another set in a different colour
Terrific Customer Service
I have not received my order yet however, the process of ordering is seamless and there’s a lot of communication with the vendor. I look forward to seeing my clothes very much.
I ordered a navy trouser and top with…
I ordered a navy trouser and top with short sleeves and belt with a view to wearing it to travel abroad by plane. It is perfect for travelling and very comfortable as well as stylish. I am so pleased I bought another set in pale blue!
Terrible return policy
Terrible return policy. What i purchased cost £40. To return it would cost £30!!! Be very aware off this when ordering with them.
Their computer sight is easy to…
Their computer sight is easy to navigate. Their sales are great and you get your merchandise on time.
Customer Service response is fantastic!
Customer Service response is fantastic!
Response quick and very helpful and takes care
of the problem immediately!!! Impressed!
A pleasure to work with and I plan on doing more
shopping very soon!!
Do not buy!
The quality and sizing of the limited pink Barbie coat is dismal. The sizing chart is totally wrong. Returns are a refund to their website if you can afford to send back! Thats if they send the address! The coat in the picture is NOTHING like the piece of rubber you receive. Scam! That would be half a star, I'm absolutely gutted! I see they are now HALF price I wonder why?
The ordering was nice and easy
The ordering was nice and easy. The website gives you a size guide which was really helpful. My last order can through quickly. I was really pleased with the twin set I bought that I have ordered another one in a different colour.
Haven't received my order yet but would…
Haven't received my order yet but would have liked more product info ie more specific details of measurements, inside leg for instance. Also are the trousers elasticated at the back and how do they fasten ? Will be in touch.
Shopping on the site was easy
Shopping on the site was easy. You had enough information describing the apparel I was looking at to make an informed decision.
Would NOT recommend this company
Would NOT recommend this company. A friend (doesn't have trip) has ordered some clothing. It was far too small and return process very complicated (on purpose). Turns out the clothes are from Italy and will be rejected when sent back. Chased for weeks and refund rejected. Tried to get refund through payment agency and it was rejected by business also.
WOULD NOT RECOMMEND!
A new favourite
Very easy to order
Becoming one of my faves.
This is my second order.
First time I was worried because it was new to me as I waited for the delivery. However, the service was excellent.
Once it arrived I loved the style, quality, versatility and presentation of my two travel sets. My new order, again bought 2, are exactly what I have been looking for.
Let's see what is next. Thank you
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