North Fashion Store Reviews 

I am being asked to write a review when I have not yet received the goods. However, the process of ordering the clothes was very fluid and straight forward and the web site is easy to navigate. I am looking forward to receiving my clothes and hoping I have made the right size request. The designs and materials look stunning in their simplicity all in a wide range of colours.

Sizing is very inconsistent and the company does not want returned product. The cost of shipping for returns is extremely high (according to them) and they offer small discounts on next purchases rather than refunding a purchase. Sizes are not as described or shown on the website so be careful when ordering. Despite refund references you will be stuck with product that is either too small or too large.

I bought 2 outfits from north fashion. I outfit fit but not loose fitting as described, and another was far too small, so the smaller one I decided to return.
Despite the parcel being redirected to me from Newcastle the return address was in Italy, and I had to pay. So £16 later!!! Off it went. After 3 weeks and several chases from me and no refund, according to a person I cannot name due to a challenge from north fashion (6.8.26) because I supplied it, and it goes against trust pilot rules, it had not arrived I went through a complaints procedure with company I paid with. The other day the parcel was returned unopened and the label on it was REFUSED. So I take from that they had no intention to refund me.
So PLEASE don't return anything to an address in Italy, (I cannot put in address again because of a challenge)

You will be wasting your time and money.

The outfit I kept I have worn but after 3 washes (30 degrees, not tumbled) it is fading.

Not a good experience and this has told me not to order from companies who source stuff from 3rd world countries on line.

Save yourself money and as an older person the anxiety of having to chase your refund (which you never get!)

ALSO - look at the positive reviews they are mostly about how easy it is to navigate the website - this does not mean the things they are selling are of quality nor does it mean you will get a refund if you need one.

Easy to navigate and I did my measurements to ensure I picked the correct size. Fingers crossed I have ordered the correct one!

Quality clothes and easy to order.

Janice

Easy to navigate.

I found it very difficult to make a return(still trying) I couldn't get photo to the correct size.

Good communication

Website easy to navigate.
Ordering was simple.
Nice clear size chart.

I love the Linen and cotton clothes you sell specifically the embroidered pieces.

Very easy to order,looking forward to receiving my order

Buying online with North Fashion Store was so easy..
I would recommend them to everyone.

I struggled with the payment page initially,but other than that, I had a good experience. The products all look fabulous and good quality. I’m looking forward to seeing mine when they arrive!

The order process was easy. The quality of the closing is amazing.

Easy to use site. Awaiting order so no comment on speed of delivery or quality of goods yet.

All parts of the ordering was easy

Customer service is disappointing. Refund process is difficult. Will never buy from them again.

Easy to order, first ever order shame no information were garments are made but looking forward receiving my first order

Ordering was an easy and straightforward process. I am looking forward to receiving my order and hopefully the fit.
Good customer service too 😊

This is the first time I have placed an order with North Fashion, so far I have found the web site easy to navigate, the price of the items are very competitive, I have been kept informed of delivery times. As yet I have not seen the products, or tried them on. I have read what other people have said, so my expectations are quite high.