North Fashion Store Reviews 

1,278
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward nature of the purchasing process and find many of the available designs appealing. Many people note that the items arrived looking good and are sometimes described as feeling high quality. However, some reviewers were not happy with the return policy, particularly noting the high costs associated with sending items back. A minority of people mentioned issues with the product quality, stating that some garments felt poor or were not as described, alongside inconsistencies in sizing. Furthermore, several customers expressed concerns regarding shipping times and the origin of the goods being from China.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. On one... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding clothing materials and... See more

Return policy

Reviewers express deep frustration and dissatisfaction regarding the return policy and complicated process.... See more

Website

Clients share ambiguous opinions on website features and functionality. Reviewers often mention that the site... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

Ordering is straightforward and delivery quite quick. I look forward to receiving my next purchase as i already like my first outfit. Your prices are also very reasonable, thank you.

Rated 4 out of 5 stars

First time I’ve ordered from this site. The item was very reasonably priced and attractive. More sizing information would be helpful and also tracking information. On this, my first dealings with t... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,278)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Dont, just don't order from North Fashion Store

Do not order anything unless you live in Italy. Two cotton-linen monochrome sets I ordered were well made and great quality, but too big. North required me to send pictures of the items to prove they were pristine. All the while I was communicating with Anna, a well-spoken bot who always replied within 24 hours. After winning return approval, I learned I HAD TO SHIP THEM TO ITALY at great cost.

A couple of months later, the package returned, unceremoniously dumped on my front sidewalk.

North "fixed" this by refunding me about 70 per cent of the purchase price. It let me keep the clothing. I hope to recoup more money by selling it on Poshmark. Look for them Carolyn B @madgiewallace after August 15!

June 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Not worth the price

Not worth the price. Temu sells better!
The pictures are false…pockets shown are not included.
Material inferior quality. Cheap, crinkled and random sizing.
Return policy impossible to navigate and customer must pay. Hence they deny any responsibility. Do not be duped. These are a waste of money.

July 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Really frustrated

Really frustrated. Clothes don't look like what it looks on website. When tried to return it will cost 20 pounds to return and 57 customs duty. Wrote to the company they reply back saying its customers responsibility. When purchasing they never said that company is based in Italy or anything about customs duty.NEVER going to buy from website .

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

I bought an item of clothing from this…

I bought an item of clothing from this site but when it arrived it didn’t look like the picture.
Then I tried to send it back OMG what a per lava.
I had to send it to Italy and it cost £15 postage.
Then it was returned to me so £15 wasted as well as the price of the outfit and delivery.
I was then promised a 70% refund
2 months and 35 emails later still no refund.
I have NEVER experienced anything like this before and I would definitely NEVER buy from this site again.
Definitely a scam

May 17, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
ONLY PROBLEMS - 6 MONTHS TO RESOLVE.
Poor quality, random sizing, excruciating customer service, AI written designed to prevaricate until customer rights lapse.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Material

Material thin like a rag can't get address to send item back Not bothering Was sposed to be linen would have ordered more so its their loss 36pnd 30pence was my loss please do not order from them

July 13, 2026
Unprompted review

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