North Fashion Store Reviews 

1,278
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward nature of the purchasing process and find many of the available designs appealing. Many people note that the items arrived looking good and are sometimes described as feeling high quality. However, some reviewers were not happy with the return policy, particularly noting the high costs associated with sending items back. A minority of people mentioned issues with the product quality, stating that some garments felt poor or were not as described, alongside inconsistencies in sizing. Furthermore, several customers expressed concerns regarding shipping times and the origin of the goods being from China.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. On one... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding clothing materials and... See more

Return policy

Reviewers express deep frustration and dissatisfaction regarding the return policy and complicated process.... See more

Website

Clients share ambiguous opinions on website features and functionality. Reviewers often mention that the site... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

Ordering is straightforward and delivery quite quick. I look forward to receiving my next purchase as i already like my first outfit. Your prices are also very reasonable, thank you.

Rated 4 out of 5 stars

First time I’ve ordered from this site. The item was very reasonably priced and attractive. More sizing information would be helpful and also tracking information. On this, my first dealings with t... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,278)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Very, very bad return policy!

If you might need to return a North Fashion item, DO NOT order from them. I ordered two 2-piece sets and they didn't fit. The address I was given to return them was in Puglia, Italy, and my UPS guy quoted me $350 to send them! I should have paid better attention to the reviews. Please don't make the same mistake!

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible quality of fabric

Horrible quality of fabric, labels say linen, butvis not even good cotton.
Size medium is more like xs, style different as well. Tunic top nearly touch waist. Color is also wrong, coral red is more like pink. Worst is return policy. This garbage came from China, so good luck with return.
Return cost exceeds value of product. Stay away!!!!! From this company.

July 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful Clothing

I was so happy that I somehow stumbled across your web page I wanted so many items purched one outfit 2 days ago and had to go back and ordered another so excited that I actually am so looking foreward to more shopping & I must say the Reviews Means Everthing Honest Feedback Helps to see Pictures in real time & as I will do the same thankyou for a Fashion for Even For My Age that is Important . Thank You .

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a top/trouser set for my wife

Ordered a top/trouser set for my wife. took a while to arrive - product was OK but not suitable. Trying to return it is where the scam starts - it has to go to Italy and with a carriage and duty cost of £31.00 to try and recover a cost of £40.00+ just not worth the administrative grief.
Do not use this company and protect your mental health.

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Delivery took 13 days instead of the promised 5-8, and the products were a complete disappointment. The quality is poor, the sizing is absurdly inaccurate, and the print colours are nowhere near what’s shown on the website.

This brand presents itself as a premium, all-natural boutique, when in reality, it feels like a cheap drop-shipping operation - misleading delivery times, shadiness surrounding where they’re actually based, and laughably inflated prices for such low-quality goods.

To top it all off, customers are expected to pay for expensive overseas returns. Save your money and shop elsewhere.

UPDATE: Pleased to say my bank granted me a full chargeback of £72! If you’ve had a similar experience with this company, I strongly encourage you to request a chargeback from your card provider. I believe it helped that I stayed factual and described everything in detail. I hope this helps others get their money back too!

July 1, 2026
Unprompted review
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Rated 2 out of 5 stars

Update from a previous review written…

Update from a previous review written on day 20 post order: Item delivered on day 24 post order.The 'linen' blose is remarkable for no manufacturing label- tag and no country of origin but it did have a tag for size, washing instruction and fabric content. I question that garment is 100% linen based on fabric thinness, feel, and barely any wrinkling after wash. The workmanship is okay. I definitely overpaid and glad I used PayPal to protect PHI. I continue to think North Fashion engages in deceptive-scam practices on several levels (starting with info on the website). Buyer Beware!

June 30, 2026
Unprompted review
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