Nosaucetheplug Reviews 1,278

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays with their orders, with some waiting weeks or even months for items to be shipped or delivered. People also expressed frustration with the lack of communication, noting that their emails and messages often went unanswered, making it difficult to get updates or resolve issues. Some people were dissatisfied with the delivery service, citing problems like items not arriving, incorrect deliveries, or packages getting stuck. Reviewers also mentioned difficulties with contacting the company, experiencing unresponsiveness across various communication channels. However, some customers were satisfied with their purchases, praising the quality of the products and experiencing fast delivery times.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their order experiences. Many reviewers... See more

Product

Consumers have mixed feelings about the product. While some reviewers praise the nice quality of items like... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers report significant delays, with some... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication from... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report being ignored... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would rate 0 stars if I could. Took 16 days just to receive a shipping email. They are glorified depop sellers who don’t actually have any items in stock, which they take 14 days to “source” while the... See more

Rated 1 out of 5 stars

Do not purchase from this company! Complete scam! Ordered weeks ago and no order has came. Very disappointed boy at Christmas and still no response from my emails. Awful customer service (well just no... See more

Rated 1 out of 5 stars

Disgusting customer service. Ordered some trainers 2 weeks ago still no update on tracking. Numerous emails sent, social media messages and no reply. Only just read the reviews for this company and I’... See more


Company details

  1. Clothing Store

Written by the company

No Sauce The Plug is the No.1 Retailer for UK streetwear with Brands such as Trapstar, Nike, Broken Planet Market and more. Shop with confidence knowing that all items have been independently authenticated by our in-house 'Verified By No Sauce' team of experts. We provide the streets with the hottest items in UK streetwear. If you miss a drop just know No Sauce The Plug will have you covered. You can now build the drippiest of fits from head to toe as we have introduced Jordan's to our product range. The latest and greatest Jordan's will be stocked up on but we can't promise that they will last as they fly off the shelves.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

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Rated 1 out of 5 stars

TOTAL SCAM unless Proven otherwise

My order is #53293 I’ve ordered a coat they talking about some 3-5 delivery yet it’s been over 3 days and they ain’t even sent the parcel off but have the cheek to make a dpd order and not send it deal with this now please and thank you stop scamming your beloved customers should have read reviews do not buy

October 19, 2025
Unprompted review
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Rated 1 out of 5 stars

This company is a scam and should be…

This company is a scam and should be removed immediately, all they do is make TikTok videos trying to persuade customers to buy their products but when you purchase an order they don’t actually give you the order they just take your money , how can you be this broke I hope they get sued

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Legit

I ordered a coat and didn’t come even saying it takes 3-5 days:update coat came today when I ordered on Monday really good

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Actual dodgy company

Actual dodgy company. With good videos to try make them look good and legit. Over a month and no shoes delivered. No updates or emails, until I messaged them 3/4 times then they replied to say experts are on the case with my delayed order. Tacky service

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my shoes on the 9th of…

I ordered my shoes on the 9th of September 2025 and it’s 24th of September 2025 I have not received any of my shoes I tried contacting them no response whatsoever I am so livid because I initially bought the shoes for an event and now it has passed but still nothing shoes argg

September 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Order #52732

Order #52732
I ordered a coat last Monday and it said shipping between 3-5 days, its been a week and its still not here, £200 down the drain

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. My son returned some shorts which the return was received on 27th June 2025 and over 2 months later he is still awaiting a refund. £40 is a lot of money to a 15 year old. I have sent various emails including tracking and proof of return received and had web chats. I would certainly not buy from this company again

August 28, 2025
Unprompted review
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Rated 1 out of 5 stars

My order is 52033 and it was a carsicko…

My order is 52033 and it was a carsicko jersey and windbreaker shorts. It’s not even been shipped yet and no one is reply to me at all. Really regretting using this service.

P.S can i please get an update and if it won’t reach before tomorrow id like to receive a full refund by tomorrow as i bought these clothes for holiday which is on thursday.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

My son returned a item to this company…

My son returned a item to this company through there authorised return system they received the item over two weeks ago which we tracked to them no refund issued we have contacted multiple times through live chat,email and instagram all contact just ignored and still no refund issued £40 owed to him and he had to pay to return the item what an absolute joke of a company. Looking at there accounts on HMRC £40 is not a lot of money to them. NEVER DEAL WITH THIS COMPANY.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Do no order from this awful site

Do no order from this awful site! They took over 8 days after ordering to even send me an email to simply say that my syna world skull cap order is still being processed just to cancel my order the day after. I had to pay 3 pounds in shipping which was not refunded to have nothing shipped anyway they are terrible,lazy and unorganised save your self the bother from ordering from these at all.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Clothing was great ,but customer…

Clothing was great ,but customer service is the worst I've ever experienced. Wanted to return item and requested a return ,took several days and email to finally get authorised, now waiting over a week to even get return acknowledged let alone refund . Will not use again.

June 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Would rate 0 stars if I could

Would rate 0 stars if I could. Took 16 days just to receive a shipping email. They are glorified depop sellers who don’t actually have any items in stock, which they take 14 days to “source” while they scramble for versions of the item on Depop and Vinted to charge at extortionate prices. Not to mention the massive amounts they owe to creditors shown on Company House, which reflects on the poor business management this ‘company’ has. Keep clear.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

i haven’t received any shipping…

i haven’t received any shipping confirmation i’ve written countless messages to them asking on my shipping and no response it’s been 10 days since i placed my order. order: 50235

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

MISSING ORDER!!!

NEVER AGAIN!

I placed an order well over a week ago and no updates on my order. I ordered a Trapstar Irongate coat for just short of £200. I’ve made serval attempts to get in contact with them…NOTHING. Not good enough simply. Buy at your own risk.

June 5, 2025
Unprompted review
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Rated 1 out of 5 stars

I placed order for Airforce 1

I placed order for Airforce 1 , Its been over 4 days, No tracking to confirm delivery, i have sent emails, no response still.. My order number #49929. please whats going on with my order, If you cant complete order, Kindly refund

May 27, 2025
Unprompted review

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