So impressed with the personal and excellent customer service I received when I had a query with my order. Sometimes online companies are fine until you have a problem and then it is impossible to con... See more
Company replied
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See what reviewers are saying
iphone 12 mini case. Wanted a premium leather case. This looked good. Delivery and communication was fine and quick. case is very poor quality considering it is £50 + postage. doesnt fit t... See more
Company replied
Ordered a gift - for my daughter passing her degree - 1/7/25 and still not received ! No notification - even after chasing things up I was fibbed off with another promised delivery date which never... See more
Company replied
I love Not-Another-Bill. I have had such exciting and diverse gifts since I joined, not a dud amongst them. I can keep the gifts myself or give them as gifts. Particular favourites include all the jew... See more
Company details
Written by the company
Our vision is to be the most unique gift service in the world. We strive to source, create and deliver gifts that excite, inspire and delight our customers. With a passion for the finer details, and quality personalisation we are your experts in gifting. From our boxes, ribbons and beautiful tissue paper to the personalised letter explaining about the present, we really consider how the whole experience looks and feels.
Contact info
Unit 10, 69 St Marks Road, W10 6JG, London, United Kingdom
- 02037907790
- info@notanotherbill.com
- notanotherbill.com
3.8
Great
309 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Not-another-bill and I would …
I love Not-another-bill and I would recommend it to anyone who is fond of design and luxury.
October 17, 2017
Unprompted review
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Didn't arrive on time / poor quality
Unfortunately this didn't arrive on time and when it did the quality was poor.
October 15, 2017
Unprompted review
Reply from Not Another Bill
Morning Katherine,
I am sorry to hear that the quality was poor, it would be good to get an idea on which of the 3 products this was and whether there is anything we can do to rectify this?
We dispatched the items on a next day service on Monday, the first working day after the order was placed. However i can see it was not delivered until Wednesday for which i apologise.
Whilst it is full our responsibility to get the items delivered to you on time, some things like the courier company we use not keeping their side of deal are slightly out of our hands.
Again, sorry for any disappointment.
Will
Prompt delivery in stylish packaging
Prompt delivery in stylish packaging. Gift loved by recipient therefore 5 stars
October 10, 2017
Unprompted review
Brilliant service!
Brilliant service!. I will surely but again from you!
October 3, 2017
Unprompted review
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Great gifting experience.
My gift arrived in a few days, beautifully packaged.
I loved it.
October 3, 2017
Unprompted review
Excellent service and excellent gifts
Excellent service and excellent gifts, love it!
September 29, 2017
Unprompted review
Good service!
Ordered 2 of the same thing by mistake. Received an email asking if I wanted one or two. Rectified immediately! Well done!
September 28, 2017
Unprompted review
I just love love this
I just love love this. I have received the most beautiful things I would never got round to treating myself to. Highly recommend.
September 28, 2017
Unprompted review
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Good customer service
September 22, 2017
Unprompted review
Ok experience
I wanted to by a gift from Canada for a friend living in London, UK. The website was easy to navigate but the gift that was received by my friend was not what I expected. There was no note, so we both had to guess and assume it must be from the subscription box. Would suggest a reminder email as the subscription renewed itself because through the online account it wasn't completely clear to me what were the next steps. But the customer service team was great throughout the process of helping me troubleshoot my questions and concerns which was what made my experience.
September 22, 2017
Unprompted review
A great site with good choices and the …
A great site with good choices and the recipients have been delighted with their gifts
September 19, 2017
Unprompted review
Perfect for my holidays
I am very happy with my luggage tags. Will make very nice gifts too.
September 19, 2017
Unprompted review
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Was very happy with my order !!!
September 17, 2017
Unprompted review
Excellent service and gifts it's good …
Excellent service and gifts it's good to be able to choose
September 15, 2017
Unprompted review
I love it
I love it! Great surprises every month.
Great design and excellent curated items, perfect as gifts or to keep for your self
September 15, 2017
Unprompted review
I love Not-Another-Bill
I love Not-Another-Bill. I have had such exciting and diverse gifts since I joined, not a dud amongst them. I can keep the gifts myself or give them as gifts. Particular favourites include all the jewellery, my Anthropology stapler and my cactus vase. I regularly use all the travel wallet and many others. If you can afford it give yourself a monthly treat, it's a lovely monthly surprise.
September 10, 2017
Unprompted review
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Hello & Thank you
Hello, I just received the Dalmatian Stapler. Love it!
Thanks very much to Ned for informing me that he had found one.
Many thanks,
Carol Eisenrauch
Maryland USA
September 9, 2017
Unprompted review
The idea of notanotherbill is great
The idea of notanotherbill is great, the handling easy and the Gifts look great. It was a lot of fun to look through the categories an choose different Gifts.
September 4, 2017
Unprompted review
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