NotaryLive Reviews 1,140

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their efficiency and thoroughness. The service itself is frequently described as excellent, convenient, and easy to use, saving people time and effort. Many appreciate the smooth user experience and the ease of navigating the website. However, some customers also noted occasional difficulties with the website, such as issues with ID acceptance or initial confusion with navigation. A few people mentioned having to wait for a notary or encountering technical challenges with the browser or audio.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff. Reviewers frequently describe notaries as... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and ease of use.... See more

User experience

Customers consistently note positive experiences with user experience, praising the service as fast,... See more

Website

Reviewers highlight positive aspects of the website, noting its ease of navigation and efficiency, which made... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more

Company replied

Rated 5 out of 5 stars

I am in Florida and I needed a Death Certificate from California. I had difficulty getting the site to accept my Identification. However, once I went outside and used natural light to take a phot... See more

Company replied

Rated 5 out of 5 stars

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more

Company replied

Rated 5 out of 5 stars

I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more

Company replied


Company details

  1. Software Company
  2. Notary Public

Written by the company

NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Much better than Proof/Notarize

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents.

Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially after they merged. They need to get their act together. That's why I searched for an alternative and found NotaryLive.

One little thing for NotaryLive management: Why is the notary service called "RON session"? So confusing! First time I used it I clicked on "eSign" and wasted time filling out forms before realizing that's not the notary option. Annoying! So, to first time users: make sure to click "ROC"!

January 20, 2026
Unprompted review
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Reply from NotaryLive

Thank you so much for the review and for choosing NotaryLive as your preferred alternative!

We appreciate the feedback regarding our terminology and have shared your comments with our management team to help improve the platform. We look forward to seeing you at your next session!

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Rated 5 out of 5 stars

Was very professional and super fast…

Was very professional and super fast was not expecting that, Thank you for your service

January 14, 2026
Unprompted review
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Reply from NotaryLive

We're so glad we could get things done quickly for you! Thank you for choosing us and for taking the time to leave such a great review.

Rated 5 out of 5 stars

Kaya Thompson was my rep she was quick

Kaya Thompson was my rep she was quick, professional, and informational HIGHLY RECOMMEND her.

Please be advised to use GOOGLE CHROME for the website to upload your documents.

January 13, 2026
Unprompted review
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Reply from NotaryLive

Thanks so much for your recommendation and feedback!

Rated 5 out of 5 stars

I highly recommend Notary Live

I highly recommend Notary Live, always pleasant service and a copy of your documents are always easily accessible.

January 7, 2026
Unprompted review
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Reply from NotaryLive

Thanks for the recommendation! We’re so glad we could make the process easy and pleasant for you. See you next time!

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Rated 5 out of 5 stars

I was having trouble getting Notary services

I was having trouble getting Notary services locally as the only ID I had was expired and from Florida. Having moved to Virginia the local Notaries were requiring current ID because mine was expired I was being told it was invalid.

January 5, 2026
Unprompted review
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Reply from NotaryLive

We are glad we were able to assist in getting your document notarized! Happy new year!

Rated 5 out of 5 stars

my notary was so sweet

my notary was so sweet. fast. knowledgeable. wonderful experience !!

December 29, 2025
Unprompted review
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Reply from NotaryLive

Appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Fast, simple, and surprisingly nice!

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instructions were clear and I was left with a good enough experience that I actually went through the effort to write and leave a review, haha. Would use them again!

December 28, 2025
Unprompted review
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Reply from NotaryLive

Thank you for the review. We are glad the process was clear and that Kaya Thompson made it easy with a kind, efficient experience. We appreciate you taking the time to share this, and we will be here anytime you need a notary again!

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Rated 5 out of 5 stars

ROBERT B

ROBERT B. Made my notary experience quick and painless. He went above and beyond making sure everything was loaded correct, readable and correct. friendly but very professional service.

December 23, 2025
Unprompted review
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Reply from NotaryLive

Thank you for the review. We are glad Robbie B. made the process quick and painless and took the extra time to ensure everything was uploaded correctly and clearly. We appreciate your feedback and look forward to helping you again when you need a notary!

Rated 5 out of 5 stars

Great service

Great service, nice notary, quick and easy transaction

December 19, 2025
Unprompted review
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Reply from NotaryLive

Thanks for sharing your experience!

Rated 5 out of 5 stars

First time using this service was for…

First time using this service was for our Domestic Partnership. Today I signed an affadavit for work. My Notary today was Brittany B. The Notaries are so helpful and even end up finding myself enjoying the process! Great service, expert team and technology.

December 19, 2025
Unprompted review
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Reply from NotaryLive

Thank you for sharing your experience! We are glad our team could support both your Domestic Partnership and your recent affidavit. Brittany will appreciate the recognition. Thanks for choosing NotaryLive!

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Rated 5 out of 5 stars

Amazing

Amazing, easy, fast, best scope of service. Super friendly notary and support staff. After a thorough research, this appears to be the best RON platform in existence as of this point in time. Many thanks to notary Kaya Thompson.

December 14, 2025
Unprompted review
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Reply from NotaryLive

Thank you for the fantastic feedback. Speed, clarity and full service are exactly what we aim to deliver, and it is great to see that come through in your experience. Kaya Thompson and our support team will appreciate the recognition!

Rated 5 out of 5 stars

SO EASY

I was out of the country, and this service was wonderful. It only took less than 5 minutes from beginning to end. I would highly recommend it.

December 12, 2025
Unprompted review
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Reply from NotaryLive

Thank you for the recommendation. We are glad the process was fast and seamless, even while you were out of the country. We appreciate you taking the time to share your experience and your trust in our service!

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Rated 5 out of 5 stars

I thank Kaya Thompson for excellent and…

I thank Kaya Thompson for excellent and efficient services provided.I recently had the pleasure of working with Kaya Thompson, and I can confidently say that the experience was outstanding. From start to finish, Kaya provided excellent and efficient services that truly exceeded my expectations.

Her attention to detail and professionalism made the entire process smooth and enjoyable. I appreciate her willingness to go above and beyond to ensure that all my needs were met. If you’re looking for someone reliable and dedicated, I highly recommend Kaya. Thank you for your hard work!

December 2, 2025
Unprompted review
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Reply from NotaryLive

Thank you for recognizing Kaya’s work. She delivered the level of service we expect across the board and your feedback reinforces that standard. We appreciate you taking the time to share your experience and look forward to supporting you again!

Rated 5 out of 5 stars

Amazing simple and friendly highly…

Amazing simple and friendly highly recommend and can be trusted

November 27, 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for the great feedback. We appreciate your recommendation and are glad you had a smooth experience with our team!

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