Notino Reviews 

I’ve had the same experience as many other one star reviewers, waited 4 weeks for delivery as I kept getting emails saying it was delayed, checked my account & it said the order had been delivered but I had no delivery nor did I have the usual email from evri to say they had received my order & would be delivering it soon.
I emailed to ask what was going on & was issued a refund. Something not quite right, I won’t be ordering again.

Customer service is poor and refund process is harrowing. Returned the items, R142560859 and R142560861. I received my refund for the first but got a voucher for the later. I contacted CSA for my refund and emailed several times, but no joy. I will not be shopping here again and I do not recommend it.

This is already becoming a joke! Once again for the second time the distribution failed. I haven't left the house, and I just found out that it was delivered. Delivered to who? I'm at home? And I didn't receive anything, this is a robbery this is a scam what the is this? Where is my signature on the supposed delivery? I demand a full refund, that's enough, I'm tired of this shit. Notino is definitely not recommended, not trustworthy, not right! Please refund the amount paid, I have blocked the card for future payments, I will not give you peace of mind until it is reimbursed. Negligence and lack of professionalism! Absolutely,I don't recommend Notino.

Scam
Avoid at all costs
Bought my daughter some perfume in a set for Christmas
She was quoted just over £40: sent me a link
The price was £69 when I tried to order it
It’s Christmas so I bought it
Used the code but was charged over £80
Raised it with them and was told oh the codes reset at 2300 (it doesn’t say that on their web site) and I can see you placed the order at 2330 so missed the offer
Have a nice day

These people are just crooks - avoid at all costs

Disgraceful company, avoid at all costs!!!
Placed an order, was told it was sent out and that it had been delivered, it was not delivered! Notino will not give me my money back!!!

Expectional services, quick delivery,good prices, and excellent customer service.

Nice shop with great variety of goods. Friendly prices. Easy ordering. Thank you.

I 've bought some products and in my order I supposed to receive two gifts. When the package arrived, the free gifts didn't come.

So, I do NOT recommend this web site.

Very good prices, and a huge variety of products.

Bought something and was promised a free gift. When my packet came the free gift was not there. In customer service they told me the free gift was out of order. As a compensation they gave me a voucher 7 euroes worth and free delievery with next order (99DKr. it says on the voucher). This is very good service! It means a lot to me, and I will definately shop there again!!!!

My order is missing things. But the customer service said it's all packed, but they couldn't provide any CCTV picture. I think that's their way not to take responsibility. Not suggest this company, too bad after sale service.

Works fine when everything goes smoothly, but the service is terrible if there’s an issue. They sent me a clearly defective item, which I documented with photos, yet instead of replacing it or issuing a refund, they dragged out a series of emails, asking me to repackage it and pay myself (!) for the return shipping so they could “assess” it-despite the damage being obvious. It wasn’t my first time ordering from them, but it will definitely be my last.

Summary: misleading advertisement, overpriced goods and bad return policy.
The products that I received were different from the picture advertised in the website!!!!!
I specifically bought these hair products from Notino because they apparently "still" had a formulation that is slowly being discontinued. However, when I received my goods, the products were completely different as they were now belonging to the new formulation/packaging. I feel cheated as this is not what was adverstised and actually these products were priced higher than in other websites (I would not have mind paying more if I had received what I ordered!!). Now if I want to return them, I need to send the goods by myself and that would cost 125 DKK! I am extremely annoyed by this !!!!

I tried to download Notion app but no matter which country I try it's not available must be a scam

Fantastic Price, simple service, free delivery what's not to like

Easy, effective and good products and service.