Fantastic customer service making the whole process of switching positive and easy. The thought of switching always puts me off due to time limitations and added stress. This service took the stress a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Effortless service, easy communication with Nous who let me know when my contracts are ending and find the best deals and handle all the hassle of switching including direct debits. Honestly, the best... See more
I was absolutely gobsmacked at how seamless, yet informative the process was. All my major outgoings reviewed and savings instantly identified. Currently saving approx £100 per month on utilities alon... See more
Helped us change our energy and broadband. Took all the hassle out of it. Follow up support was excellent when we had some issues with our Internet change over. Kept up to date with developments, very... See more
Company details
Written by the company
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Contact info
Farringdon, EC1R 3BW, London, United Kingdom
- support@nous.co
- nous.co
4.7
Excellent
852 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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So very easy to swap
So very easy to swap. Found us a really good deal, they did all the work. Kept me constantly updated throughout. Would highly recommend
June 17, 2026
Unprompted review
Brilliant
Brilliant. I put my details in and they got to work. Switched tariff which saves me £300 a year, I did nothing. They did it all for me and kept me updated along the way. Brilliant app. Looking at more things I can save on now
June 17, 2026
Unprompted review
Saved me 60 pounds per month on my…
Saved me 60 pounds per month on my energy bill. Over the moon!! Thank you
June 15, 2026
Unprompted review
Convenient easy to use service
Convenient easy to use service that surfaces great deals
June 15, 2026
Unprompted review
Switch
So far, my experience with Nous has been excellent. The switching process was simple, communication was clear, and the setup was completed without any issues. Looking forward to being a customer and hoping the service continues at this standard.
June 16, 2026
Unprompted review
An excellent experience
An excellent experience. Good advice given based on a proper understanding of needs and requirements. Gave me the confidence to switch with peace of mind and good savings!
June 11, 2026
Unprompted review
At first i thought this was not real…
At first i thought this was not real but it is. Thanks for saving me some money xxx
June 16, 2026
Unprompted review
So so impressed with Nous
So so impressed with Nous. I’ve changed my energy tariff, broadband and two mobiles. On track to save £1500 and we had thought we were on good tariffs before!
Nous manage all the changes and are super responsive on WhatsApp. I’m telling everyone!
May 1, 2026
Unprompted review
Nous have potentially saved me £406 by…
Nous have potentially saved me £406 by changing my energy supplier.. I didn’t need to do anything they did everything for me.. they kept me updated and didn’t pressure me to move supplier’s until I was satisfied with the new supplier reviews. Would definitely have them look at my other suppliers and see how much more I could save.
June 11, 2026
Unprompted review
Nice smooth service and saving me money
Nice smooth service and saving me money
June 6, 2026
Unprompted review
Moving electricity suppliers has never…
Moving electricity suppliers has never bee. So straight forward and pain free!
June 10, 2026
Unprompted review
Brilliant service.
June 11, 2026
Unprompted review
Fantastic service
Fantastic service, makes an annoying problem painless. You can choose how much control to hand over which I like. I was kept up to date all the way through my switch and it was all seamless. Will definitely use again.
June 1, 2026
Unprompted review
Nous made my energy supplier switchover…
Nous made my energy supplier switchover effortless. Everything was dealt with by them whilst keeping me informed throughout. I have already recommended them to everyone. Fantastic!
June 8, 2026
Unprompted review
Excellent Service
Excellent Service! Would recommend to everyone! Great communication. Very easy to deal with. No issues at all. Made swapping mobile providers super easy and hassle free! Thankyou very much 🥰
June 12, 2026
Unprompted review
Really straightforward process to swap…
Really straightforward process to swap my energy supplier and I am now saving £50 per month.
June 8, 2026
Unprompted review
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