Nous made switching my energy provider incredibly quick and hassle free. They found me a much better deal and I’m now saving a huge chunk of money every month. The whole process was simple and they ke... See more
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Company details
Written by the company
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Contact info
Farringdon, EC1R 3BW, London, United Kingdom
- support@nous.co
- nous.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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I barely made any effort
I barely made any effort scouting for better deals - Nous found one for my energy bills, informed me, paused when instructed to, then activated it when I gave my approval. The whole process was really smooth, would definitely recommend.
Super quick service and prompt at…
Super quick service and prompt at answering any questions
Nous sorted an energy switch for me…
Nous sorted an energy switch for me without me having to do anything other than approve it. Moved to a new tariff saving me money 👍
It's been easy to get savings with…
It's been easy to get savings with Nous. Expert help with any queries I had. No pressure . All in all, a good experience
Really simple with impressive cash back…
Really simple with impressive cash back and Savings to be made. Doesn’t make sense NOT to try it! Love to hassle free process and options to be more or less involved in the decisions.
Great experience
Great experience. Easy instructions and replied to any questions immediately. Switch was so easy. Highly recommend
Have save a lot on bills and not had to…
Have save a lot on bills and not had to do anything amazing customer service when I have questions 10/10
A very helpful service!
A very helpful service which help me find cheaper deals on energy, my mobile and broadband. With the cost of everything rising, this app is something I would definitely recommend to people to use.
Very easy to switch and seems to have…
Very easy to switch and seems to have saved money!
Very easy to use
Very easy to use
Would have been useful to know about one month premium service being free for first month as I thought I’d entered a paid subscription.
Also, once I’d committed to the deal, my monthly payment increased by £30! And I was expecting a drop of a similar amount so don’t know what happened there

Reply from Nous
Nous informed me about decisions at…
Nous informed me about decisions at every step of the way when having to switch to a new energy deal (which they found) and I didn’t really need to do anything. Can recommend.
Very supportive in helping me find the…
Very supportive in helping me find the best energy company/tarif and managing by bills and payments
Nous make everything simple and easy…
Nous make everything simple and easy and always get back to you quickly. Great service
Helpful and worthwhile service
I really appreciate my bills managed for me, it takes research and time to do yourself and I trust Nous to make decisions on my behalf with my best interest at front of mind. Their team is also super responsive to my many queries!
Such a great service
Such a great service! So easy to use and SO helpful for busy parents/business owners who have limited time/head space but need to save money!
Hassle free big saving
Hassle free, saved me a lot of money. Excellent service on Nous really happy with it and will continue to use it
Smooth and easy hopefully they do save…
Smooth and easy hopefully they do save me as much money as they say!
Very efficient
Very efficient, always get me the best deals and no fuss at all. Couldn’t recommend enough.
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