While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I've been using this site for many years and for the price, it's a bargain. I use it for downloading magazines and newspapers, it's fast, easy, and reliable. The only problem I have had is because I t... See more

Rated 3 out of 5 stars

Got the budget premium account for the 2nd or 3rd time I think. I notice a 20 GB traffic limit which can be used up almost immediately. Recharging can take 3 days, I confirmed it does if you stop usin... See more

Rated 1 out of 5 stars

Waste of money for this junk. Kept on receiving the following message: The connection for this site is not secure nfile.cc sent an invalid response. ERR_SSL_PROTOCOL_ERROR Followed all the inst... See more

Rated 4 out of 5 stars

Bought a Premium VIP membership that was advertised for $22.95. However, when you go to purchase it tacks on another user transaction fee (approx $7) for the purchase. Price is also shown in Euros (I... See more

3.4

Average

TrustScore 3.5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

No information about the 20gb limit

No information about the 20gb limit. This is something you learn after you pay for it. Totally bad experience. Prior to buying a premium account you are not told about the 20Gb limit. This is a kind of scam. I feel robbed.The florenfile.com does it too. Only 100 files per day or 20.000mb/3 days. Now Its time to check companies like those here before to pay them.

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

They are cheaters

There is a 20GB limit no-one knows when it expires or how it works. This is something you learn after you pay for it. Never again!

December 31, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM, STAY AWAY!
NOT A REAL COMPANY!
CHARGES RANDOM AMOUNTS TO CREDIT CARD!
ONLY WAY TO CLOSE ACCOUNT IS TO CANCEL CREDIT CARD!
CHARGES COME FROM OUTSIDE USA

CONFIRMED FRAUD!!!

If company wants to prove otherwise give me a full refund!

October 18, 2019
Unprompted review
Rated 1 out of 5 stars

My account was temporarily suspended…

My account was temporarily suspended due to "suspicious activity" just after I paid and activated my account. I emailed them and asked them what's happending and never get response from their support!

September 19, 2019
Unprompted review
Rated 1 out of 5 stars

I was about to subscribe but thought …

I was about to subscribe but thought I should first read a few reviews about Novafile
Consequently I didn't subscribe.

My biggest concern was that the company doesn't offer any free trial period with at least a watermark and very limited download size - just for a trial. Already smell a rat.
And to ask for credit card details to start a 'free" signup ????

STAY AWAY especially after reading all these reviews !!!

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

Awful experience on Novafile

Premium has download limit 20000MB, but what?20000MB and I Just have downloaded about 5000MB, and Novafile shows me you have reach to download limit 20000MB...
Awful experience on that, I have never bought premium again.

May 25, 2019
Unprompted review
Advertisement
Rated 3 out of 5 stars

Got the budget premium account for the…

Got the budget premium account for the 2nd or 3rd time I think. I notice a 20 GB traffic limit which can be used up almost immediately. Recharging can take 3 days, I confirmed it does if you stop using it for a day. But continuous use will show up gradual increase in traffic limit like a calculated incremental. I am guessing this is to stop there servers from topping out its bandwidth giving other users chance. But the advertise should be clear indicating a capping limit of 20 GB in 3 days, not unlimited download which is false. So I best use it occasionally.

January 19, 2019
Unprompted review
Rated 1 out of 5 stars

WARNIG

WARNIG - DISHONEST AND DECEITFUL COMPANY.
Free accounts must wait 90secs until you can download a file. THE COUNTDOWN STOPS IF YOU CLICK TO A DIFFERENT PAGE WHILE YOU WAIT!!!!! Meaning you have to stare at that page for 90secs.
High ratings for this website are either trolls or the company employees. STAY FAR AWAY!!!!!

November 20, 2018
Unprompted review
Rated 1 out of 5 stars

credit card was charged, even though they said payment was not suceed

I tried to sign up few times to Novefile service, but every time I did the payment, they always gave me pop-up messages that the transactions were not succeed "there is no such transaction" and "payments is not succeed due to maintenance " .

But few hours later I got an email notification to my gmail account that those payment were actually succeed and has been deducted from my credit card.

I contacted them 4 times, and no respond! Does anyone know what I should do to get to them??

November 16, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dishonest to say the least

Prior to buying a premium account you are not told about the 20Gb limit for 3 consecutive days or whatever.They don't tell you,period!In no way this is a honey site.If one buys a month premium account and this info is not available anywhere prior to payment it is expected to be able to download intensively and no-one has nothing to do with what you do with it.
I would advise Novafile to be honest about it.I'm sure people will buy it the same way but this way they won't feel robbed.Honesty is the best marketing you could get.Also,you could limit it to 20Gb per day.It doesn't cost you anything.Do you expect people will buy it again with this dishonest attitude?And you advertise 14 bucks bt in the end I payed 25.That's pretty lame.

August 1, 2018
Unprompted review
Rated 4 out of 5 stars

I'm blessed.....

Having seen some of the reviews I feel I must be blessed in some way. I've used the site for about 3 years and have never had a problem. Hopefully long may it continue.

April 16, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Info about 20gb limit

Please note that we have a download limit of 20Gb per any 3 consecutive days (72 hours). That means that you can download 20Gb of data within any 3 consecutive days. The limit is recalculated every 24 hours. This is not a monthly limit.

September 10, 2017
Unprompted review
Rated 1 out of 5 stars

USER BEWARE!!

Absolute rubbish. Free accounts must wait 90secs until you can download a file. THE COUNTDOWN STOPS IF YOU CLICK TO A DIFFERENT PAGE WHILE YOU WAIT!!!!! Meaning you have to stare at that page for 90secs. Also, it took me 10mins to download a small file from them (20mb). I have fast internet. Novafile only exists to waste your time and money. Any high ratings for this website are either trolls or the company employees. STAY FAR AWAY!!!!!

August 21, 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look