We appreciated the quick and efficient service Antonio Gonzáles provided to us. He was very prompt in answering our questions and answered all questions to our satisfaction. This is our first tim... See more
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Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
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Thank You Brian
We feel Brian is honestly advising us on what is the best policy for us while taking into consideration the cost of the policy.
The sales agent had no problem finding…
The sales agent had no problem finding my account. Very courteous and attentive to my needs of renewing my policy thank you.
Novamar and Melissa were easy to work…
Novamar and Melissa were easy to work with, gave excellent recommendations and there were no difficulties.
Ana was great
Ana was great, very communicative and helpful. Would highly recommend using them for your business.
Very easy renewal process.
Good southern hospitality
Launa Brockman was very easy to work with and very helpful, especially being able to speak English with her and her great southern accent! She’s very knowledgeable and helpful when it comes to our insurance needs.
it was very quick and easy to renew our…
it was very quick and easy to renew our policy online. Thank you for the ugrade.
ease of renewal
Professional and reliable to notify us…
Professional and reliable to notify us of dangers and renewals. I hope to never file a claim and also hope they act this professionally if I ever need them.
Easy
I was getting error reports while trying to renew, but I was finally able to renew it. Once the errors stopped the process was easy
Very easy to update my policy for the…
Very easy to update my policy for the next year. Prices for the policy seem very competitive to other proposals.
Excellent communication
Scarlett was very patient in giving me multiple quotes to make sure I get the right insurance for my needs. She was also very punctual in replying to my messages. And the purchase of the insurance was actually quick and easy.
Had some difficulty trying to pay from…
Had some difficulty trying to pay from the link that was in my reminder email, so my agent sent me a way to pay. Other than that payment was easy.
The check out was difficult as i was in…
The check out was difficult as i was in a loop before I could actually pay. Next day I figured it out, prices seem excellent.
Always excellent products and care.
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