We’re so happy with our experience at Novita Diamonds. Sanya made everything really easy and enjoyable. She genuinely listened to what we were after and helped us find the perfect ring. It turned out... See more
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At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... See more
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Beautiful engagement ring. Great customer service experience and really quick response times. Being able to choose the setting, metal, have band or bridge, stone, band width, engraving, birthst... See more
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Excellent service. Could not have been more helpful or forgiving when I was running dreadfully late for my appointment. Have had a disastrous experience at another lab diamond company Austen & Blake t... See more
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Company details
About Novita Diamonds
Written by the company
Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
Written by the company
- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.
Contact info
Sydney -Parramatta - Melbourne - Adelaide - Perth - Brisbane, Australia
- 1800 503 082
- contact@novitadiamonds.com
- novitadiamonds.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great experience for choosing proposal ring
I am beyond grateful for the incredible experience of choosing the perfect diamond for my wedding proposal. From the very beginning, the service was exceptional, with thoughtful guidance that helped me create a truly special ring. I wanted a customized twisted shape design and the final piece fulfill my expectation. The diamond sparkles beautifully, and the ring itself is seamless, elegant, and timeless. The proposal was a success, and seeing the happiness in my girlfriend's eyes was the best moment of my life.
December 30, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for sharing your beautiful experience with us! 💍✨ We’re so glad we could help you create a truly special ring with that customized twisted shape design, and it’s wonderful to hear that it exceeded your expectations. The happiness you felt in that moment is exactly what we aim for, and we’re honoured to have been part of such an unforgettable occasion. Congratulations on your engagement! 💖 Wishing you both a lifetime of love and happiness!
Circle of Life White Gold and Lab Diamond Pendant
Excellent 1st experience using Novita Diamonds for our daughter's 30th birthday gift. We ordered on the Monday evening, received the item via tracked delivery on the Wednesday morning, I received multiple email updates, the item was checked before being issued and I was requested to notify them when the pendant arrived. Could not speak highly enough of their service and the pendant itself was well crafted and beautiful - would highly recommend.
January 20, 2025
Unprompted review
Reply from Novita Diamonds
Thank you so much for your wonderful review! 💎✨ We’re thrilled to hear that your first experience with Novita Diamonds was such a positive one! It’s great that we could provide you with fast, efficient service and that the pendant exceeded your expectations. We truly appreciate your kind words and are so glad to have been part of such a special gift for your daughter. 😊 We look forward to assisting you again in the future!
As a young girl I could only dream of…
As a young girl I could only dream of having a beautiful big diamond ring. Keep dreaming until you’re old I told myself. I’ll never be able to afford a huge diamond ring.
Fast forward to today, I am still relatively young and nowhere near the grand-old age I thought I’d have to be to be able to afford my diamond ring.
But I have it. I have my beautiful big diamond ring and it’s all because I found Novita Diamonds. They have made my dream a reality.
From the privacy, safety and comfort of their offices on the 6th floor of EQ in KL, Ken Yee, the very helpful sales advisor in Novita Diamonds helped me find the perfect diamond for my ring.
She was not pushy or aggressive. Instead she was patient, informative and really took her time to make sure I found what I needed. She explained and showed me all the different shapes and cut of various diamonds. She helped me figure out the best setting for my ring.
In essence, find Ken Yee. She’s great!
As for the selection of diamonds, I would say it’s wide and comprehensive. They have various ready made designs for rings, bracelets, earrings, necklaces and many more. But I decided to go with a custom setting.
It didn’t take long for me to get it. I picked it up in less than 2 weeks.
And my oh my, what a beauty! I was so mesmerised by the brilliance and shine of my diamond. And did I mention it’s huge? It’s huge!
After I picked it up the rest of my day was basically gone. I spent the whole day (and night) staring at it. Putting the ring on and off my finger, standing under every source of light I could find. I must have slept a total of one hour that night.
But one hour of sleep was all I needed, because I didn’t have to dream anymore. I am living the dream I had as a young girl now and it’s all thanks to Novita Diamonds.
A girl can dream,Novita Diamonds can make it come true.
What is your dream?
January 22, 2025
Unprompted review
Reply from Novita Diamonds
What a sparkling review! 💎✨ We're over the moon to hear how Ken Yee helped make your childhood dream a reality. 🎉 From picking the perfect diamond to creating a custom setting, it sounds like every step of your journey was as brilliant as your ring! 💍
And wow, the way you describe it—mesmerized by the brilliance, shining it under every light, and barely sleeping because you couldn’t stop staring at it 😍—we can feel your excitement through every word! A huge diamond ring AND a huge smile? 🥰 That's the kind of magic we love to hear about. If you ever need anything else or want to dream up your next jewellery piece, you know where to find us! ✨ Here's to living the dream! 🥂🎉
I had a wonderful experience at the…
I had a wonderful experience at the Novita Diamonds in Auckland. I was very specific with what I wanted but Lorie always answered all of my questions and reassured me with a friendly and warm attitude. I was never pressured to purchase anything I didn't want and she is knowledgeable in helping me find the styles that suit me. I will definitely consider Novita Diamonds again for my future jewellery purchase!
September 5, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your lovely review! 💎✨ We’re delighted to hear that you had a wonderful experience at Novita Diamonds in Auckland and that Lorie provided such friendly, warm, and knowledgeable service. 🥰 It’s fantastic to know she helped you find the perfect style without any pressure. We can’t wait to assist you again with your future jewellery purchases! 💍✨ Your trust and support mean the world to us. 💖
Reply from Novita Diamonds
Thank you for your kind words! 😊 We're so happy to hear you love your earrings 💎✨ and that our customer service left a great impression. If you ever need help finding your next favourite piece, we’ll be here to assist! 💖
Couldn't recommand more!
We have purchased my engagement ring, and both our wedding rings at Novita Diamonds in Melbourne and their team is the most competent, adorable team ever ! And we love our rings, can't wait to get married in 2 months so we can wear them all the time!
December 11, 2024
Unprompted review
Reply from Novita Diamonds
Thank you for sharing your wonderful experience with us! 💍✨ We're absolutely thrilled to have been part of such special milestones in your journey. Hearing that you love your rings and enjoyed working with our Melbourne team means the world to us. 🥰 We’re counting down with you—two months will fly by, and soon you’ll be wearing those beautiful rings every day! 🎉💎 Wishing you all the best as you prepare for your big day, and if you need anything at all, don’t hesitate to reach out. 💖
Everithing as described
This is my second order from Novita, and I'm satisfied again. Everything went as promised.
January 17, 2025
Unprompted review
Reply from Novita Diamonds
Thank you so much for your continued trust in us! 💎✨ We’re thrilled to hear that your second order was just as satisfying as the first and that everything went smoothly as promised. 😊 Your support means the world to us, and we can’t wait to assist you again in the future! 💖
Best selection of diamonds
Best selection of diamonds, best prices, excellent customer service, ring build time was faster then expected. Hard to find a park in perth.
January 16, 2025
Reply from Novita Diamonds
Thank you for your wonderful feedback! 🌟 We're thrilled to hear you loved our diamond selection, competitive prices, and speedy service. 🛠️✨ Sorry about the parking—Perth does like to keep us on our toes! We hope your new ring makes it all worthwhile. 💍 If there's anything else we can do for you, don't hesitate to reach out.
love them so much! 🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟
I am beyond thrilled with my stunning engagement and wedding bands from Novita Diamonds! My husband purchased them here, and the entire experience was exceptional from start to finish.
He was incredibly happy with the guidance and support provided in choosing the perfect rings. The staff were knowledgeable, attentive, and made the process enjoyable and stress-free.
The quality of the rings is absolutely phenomenal—every detail reflects craftsmanship and elegance. And the box? WOW. I’ve never seen anything like it! The light inside the lid made opening it such a magical and unforgettable moment.
Not only are the rings gorgeous, but the care and attention to service even after purchase are second to none. I wholeheartedly recommend Novita Diamonds to anyone looking for lab-grown diamond jewelry that’s both exquisite and ethically made. Thank you for making this special time in our lives even more unforgettable!
January 15, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your glowing review, Chris! 🌟🌟🌟🌟🌟 We’re absolutely delighted to hear how thrilled you are with your stunning engagement and wedding bands. It’s wonderful to know your husband had such a positive experience selecting the perfect rings—it’s always our goal to make the process enjoyable and stress-free.
We’re also over the moon that you loved the craftsmanship and attention to detail, right down to the magical light in the ring box! ✨ Moments like these are what we strive to create for our customers. Your kind words about our post-purchase care truly mean the world to us. We’re so grateful to have been a part of this special chapter in your lives and wish you both a lifetime of happiness together. 💕
Jessika was amazing!
Working with Jessika from Novita Diamonds was an absolute pleasure! She exceeded our expectations at every step, going above and beyond to design and create our dream ring. Her patience and expertise made the entire process seamless and enjoyable. We couldn’t be happier with the result and highly recommend Jessika and Novita Diamonds to anyone looking for exceptional service and craftsmanship!
July 1, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your kind words! 🌟 We're thrilled to hear about your wonderful experience working with Jessika. She truly has a talent for turning dreams into reality, and we’re so glad she made the process seamless and enjoyable for you.
Hearing how happy you are with the result means the world to us! 💍 Your recommendation is greatly appreciated, and we’re honoured to have been part of such a special moment in your lives. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.
My appointment was great - very exciting
My appointment was great. I got to say exactly what i was looking for and the young lady who assisted me was so helpful in every way. She was very knowledgeable and really helpful in guiding me to the best price and quality.
December 19, 2024
Unprompted review
Reply from Novita Diamonds
Thank you for sharing your experience! 🌟 We're so pleased to hear that your appointment went smoothly and that our team member was able to assist you in finding exactly what you were looking for. Her knowledge and dedication to helping you get the best price and quality truly reflect what we strive for at Novita Diamonds. We’re grateful for your kind words and look forward to assisting you again in the future! If you need anything else, don’t hesitate to reach out. 💍
Still outstanding 2yrs later!
I waited nearly 2rs before leaving a review because I wanted to ensure the quality was lasting. Rest assured, Novita lab diamonds look, feel and behave exactly like mined ones, even 2yrs later.
I purchased a pair of Novita diamond studs (1/2ct ea), I absolutely love them and wear almost every day. They haven't lost any sparkle and the construction has remained very solid. I also have a pair of lab diamond studs from another reputable manufacturer, and there is a notable difference in the quality, particularly the construction. I actually lost one of my others because the back came off. It would be incredibly difficult for this to happen with Novita's earrings. They lock in very securely.
I wouldn't hesitate to recommend Novita to anyone looking for diamond jewellery regardless of the jewellery type.
My engagement ring has a VVS1 D diamond and it looks exactly like my Novita lab diamond earrings. I'd never buy mined diamonds again.
January 13, 2025
Unprompted review
Reply from Novita Diamonds
Thank you so much for your detailed and insightful review! 🌟 We're delighted to hear how much you love your Novita diamond studs and that they’ve held up beautifully over two years of regular wear. It’s incredibly rewarding to know that the quality and craftsmanship of our jewellery have exceeded your expectations.
We’re sorry to hear about your experience with your other earrings, but it’s great to hear that our secure locking mechanism has given you added confidence in wearing your Novita studs. Knowing you trust and value our pieces means the world to us. Your kind words and comparison with mined diamonds are truly appreciated. We’re thrilled that your engagement ring and earrings continue to bring you joy, and we’re honoured to be your go-to choice for diamond jewellery. 💎
Thank you for recommending Novita Diamonds—we’re here anytime you need us!
The team at Adelaide Novita Diamonds…
The team at Adelaide Novita Diamonds helped me select the diamond and assisted with the design of my fiancés engagement ring. Had practical advice in design. My fiancé loves the ring. We returned to select our wedding rings and I have purchased other jewel from Novita since.
March 2, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your lovely review! 🌟 We’re thrilled to hear that the team at Adelaide Novita Diamonds was able to help you select the perfect diamond and design for your fiancé’s engagement ring. It’s wonderful to know she loves it! 💍We’re also delighted that you chose to return for your wedding rings and have continued to trust us for other jewellery pieces. Your support means the world to us, and it’s an honour to be part of these special moments in your life. If there’s anything else we can assist you with, please don’t hesitate to reach out. Wishing you both all the happiness in your journey together! 💕
Amazing ring and experience!
I cannot recommend enough Novita Diamonds. I have received the most beautiful custom ring and I could not be happier! I have dealt with Soraya and she is beyond amazing.
December 1, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your kind words! 🌟 We’re thrilled to hear how happy you are with your beautiful custom ring—it’s always our goal to create something truly special for our customers. A big shoutout to Soraya for her amazing service! We’re so glad she made your experience memorable and enjoyable. Your recommendation means the world to us, and we’re honoured to have been part of this special moment. 💍If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you endless joy with your stunning new ring!
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Novita Diamond and my experience was exceptional. I worked directly with Jessica, who was extremely professional and attentive throughout the entire process. She was not only knowledgeable but also patient in answering all my questions, ensuring I felt confident with my decisions. The level of care and attention to detail she provided made the whole experience seamless and enjoyable. I highly recommend Novita Diamond.
September 27, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for sharing your wonderful experience! 🌟 We’re delighted to hear that Jessica provided such exceptional service and made your journey with Novita Diamonds seamless and enjoyable. Her professionalism, patience, and attention to detail are truly what we strive for with every customer. Your confidence and recommendation mean the world to us. 💍 If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you all the best, and thank you for choosing Novita Diamonds!
Reply from Novita Diamonds
Thank you for your kind words! 🌟 We’re so glad to hear you had a quick and seamless experience and that you love your beautiful product. 💍 If there’s anything else we can assist you with, we’re always here to help!
Gorgeous diamonds and great price
Absolutely stunning diamond rings. I now have 3 from Novita.
February 17, 2024
Unprompted review
Reply from Novita Diamonds
Thank you for your lovely feedback! 🌟 We’re thrilled to hear how much you love your stunning diamond rings—three from Novita is such a wonderful compliment! 💎💎💎 It’s an honour to be part of your collection, and we look forward to helping you with more beautiful pieces in the future. If there’s anything you need, don’t hesitate to reach out. Thank you for choosing Novita Diamonds!
I bought the engagement ring I used to…
I bought the engagement ring I used to propose to my wife from Novita. They did an amazing job of explaining the diamonds and the process. I know now everything about clarity, cuts, colour and carat! Ultimately, she was very happy and we’re now married.
January 13, 2024
Unprompted review
Reply from Novita Diamonds
Thank you for sharing your beautiful experience with us! 🌟 We’re thrilled to have played a part in such a special moment in your lives. It’s wonderful to hear that you felt informed and confident in your decision-making process, and we’re so happy to know that your wife loves the engagement ring! 💍Congratulations on your marriage, and we’re grateful for your trust in Novita Diamonds. If there’s anything else we can assist with in the future, we’re always here to help. Wishing you both a lifetime of happiness together!
Laura was amazing
Laura was amazing! She helped me for 2 hours ( my appointment was 45min) to choose the perfect engagement ring for my wife, and indeed it was the perfect one.
August 8, 2024
Unprompted review
Reply from Novita Diamonds
Thank you for your wonderful review! 🌟 We’re so glad to hear that Laura went above and beyond to help you find the perfect engagement ring for your wife. Her dedication and attention to detail truly shine through in moments like these. 💍It’s fantastic to know that you found the perfect ring, and we’re grateful for your trust in us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Wishing you both all the best!
Highly recommend, they are amazing
Really impressed with this company! Quality of diamonds is out of this world and the service from staff is also so warm and friendly.
I've been emailing back and forth with some changes I'd like to make and they've been really good with the advice and get back to me really quickly. Can't wait for my ring to arrive!
November 14, 2024
Unprompted review
Reply from Novita Diamonds
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you’ve been impressed with both the quality of our diamonds and the service from our team. We always strive to provide fast, friendly, and helpful advice to ensure your experience is seamless.
We’re just as excited as you are for your ring to arrive, and we can’t wait for you to see it! If there’s anything else we can assist you with in the meantime, don’t hesitate to reach out.
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