Easy to navigate and check monthly. NS&I informed me and paid within the time frame given. Only complaint was the winnings were not high enough, but nice nevertheless .
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Review summary
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Actually, I said because it wasn’t that easy online and on the phone, it didn’t accept my details and all the additional questions mothers birthday that sort of thing. However, when I looked it up I h... See more
I cashed in some funds and they arrived on time but you’d expect that to happen! I don’t understand though why you cannot get hold of your money over a weekend - I requested the money on Friday and g... See more
For some reason, website doesn't always work fully when using Chrome, but fine with Windows... strange, but I'm no computer expert and probably something to do with settings. Otherwise, service as ex... See more
Company details
About NS&I
Written by the company
We’re the nation’s savings bank.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
Why save with us?
Written by the company
- We're saving experts
- We've been supporting the nation's savers since 1861. Today, millions of customers trust us with their savings.
- We're the only savings provider backed by HM Treasury
- We guarantee 100% of your savings – no matter how much you save.
- We’re all about saving
- Saving. Nothing more, nothing less. Whatever you’re saving for, we offer a range of products to suit your needs.
- We're the home of Premium Bonds
- Every £1 you save gives you the chance to win tax-free prizes every month – from £25 up to the two £1 million jackpots!
Contact info
United Kingdom
- 08085 007 007
- customerenquiries@nsandi.com
- nsandi.com
We’re here for you
4.3
Excellent
11K reviews
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very easy to invest and capital is 100%…
very easy to invest and capital is 100% secure
March 28, 2026
Buying premium bonds
Really good app if you know what you're doing.
If new to this app take time to remember security questions as it's really secure.
April 15, 2026
No problem with any transfers either…
No problem with any transfers either way and any correspondence to and from you goes well
March 4, 2026
Such an easy process and efficient
April 15, 2026
Easy to use website to purchase more…
Easy to use website to purchase more premium bonds.
April 13, 2026
Excellent service and seemingly secure.
April 10, 2026
It was easy to navigate the process of…
It was easy to navigate the process of investing and the security around se ding your number and other details in separate mails shows a resolve of having your customers interest at heart
March 19, 2026
Knowing the site is secure is a huge…
Knowing the site is secure is a huge advantage when using
Straightforward application makes using site quick and easy
April 10, 2026
Always receive information if I have…
Always receive information if I have won anything. Always do as I ask with my bonds
April 1, 2026
Easy to transfer by bank
April 10, 2026
Easy to withdraw and in the bank within…
Easy to withdraw and in the bank within 3 working days. Spot on!!
March 27, 2026
Was very easy to do.
March 24, 2026
A savings lottery ticket at no cost!!
A savings lottery ticket at no cost!!
What’s not to like?
April 15, 2026
Easy to navigate account on line
March 12, 2026
Easy to transfer funds via the app
Easy to transfer funds via the app. Trusted source. All good.
April 13, 2026
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