NS Armory LLC Reviews 

84
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

NS Armory takes the utmost care and displays high attention to detail and craftsmanship in everything that he does. Don’t hesitate to send your KAC his way for anything you need.

Rated 5 out of 5 stars

Did well in removing a botched muzzle attachment and had fast turn-around on their work. Only improvement I can think of would be getting an email notification when my parts were received just so I kn... See more

Rated 5 out of 5 stars

Jacob of NSDefense is a consummate professional and a man of his word, a rarity in these times that is very much appreciated. He was able to broker and acquire two highly, rare, and sought after KAC... See more

Rated 5 out of 5 stars

I recently was looking for a place to get some work done, something a local shop didn't do right. Someone I respect recommended NS Defense. I reached out to NS Defense and they followed up with me - t... See more

Company details

  1. Outdoor Sports Store

Written by the company

Your premium Knight's Armament, B.E. Meyers, LMT, & Aimpoint Dealers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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No recent history of asking for reviews

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4.7

All reviews

(84)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and prompt shipping, even during the current craziness

I called NSDefense to speak about my order after I placed it to inquire about its status based on the order summary. It turns out, the status was about to change because it cleared the fraud checks and I was informed it would mail that day. The gentleman I spoke with was a pleasure to talk to and reassured me everything was good with my order and not to worry further. Sure enough, 3 days later it was in my mailbox!

Overall, a really great customer interaction on the phone, very prompt shipping while most companies make excuses about Covid19, riots, workers not coming into work, etc. and a very smooth and easy order process with good pricing on the products in question.

I would definitely buy from them again!

June 9, 2020
Unprompted review
Rated 1 out of 5 stars

Item was not as described

Item was not as described. Tried to resolve it but have since stopped receiving communications from NS Defense.

May 29, 2020
Unprompted review
NS Armory LLC logo

Reply from NS Armory LLC

we offered to purchase the product back because of the description discrepancy, since then the issue has been resolved please remove or edit this review

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Rated 2 out of 5 stars

URX 4 Order

Product took a week to be fulfilled, despite being in stock when I ordered it. Additionally, it did not ship with the installation instructions or the wrench needed to install it and my attempts at correspondence have not been responded to. Lastly, the product came scuffed in a few locations.

May 11, 2020
Unprompted review
NS Armory LLC logo

Reply from NS Armory LLC

This product was shipped as we received them from Knight's Armament Company. They do NOT include the same tools that SR-15 rails are sold with, we also included shims free of charge. We apologize for the delay in fulfillment time, there was a death in the family and we were not operating for 1 week. We would be more than happy to refund your money if the product is returned in unused condition. Thank you.

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Rated 1 out of 5 stars

Underwhelming

Considering I ordered a few springs that are said to be in stock over a week ago and they still haven't shipped my first time ordering from this site is beyond underwhelming

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Best place to buy KAC

The KAC taupe grip is a standard requirement on all my lowers now. NS Defense was the only place that had them in stock for a reasonable price. Shipping and communication was excellent. I will be giving NS Defense more business in the future. Very satisfied customer.

January 29, 2020
Unprompted review
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