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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers had a great experience with this company. Customers frequently express high satisfaction with the product quality and design, often describing items as beautiful, luxurious, and well-crafted. Many people appreciate the exceptional customer service, highlighting helpfulness, prompt communication, and effective resolution of issues. However, some people were dissatisfied with the order and delivery process, mentioning extended waiting times for items to arrive, or issues with tracking and receiving the correct product. A few other people also felt that shipping charges and unexpected extras were added to their basket.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the stylish,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the excellent quality,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the smooth ordering... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised prompt shipping,... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my watch FINALLY and was pleasantly surprised by the quality of its design and fit. Despite my initial concern when I ordered last November I was recently contacted about the order bei... See more

Company replied

Rated 4 out of 5 stars

I loved the experience of shopping at Nuamore. I loved the 2 pairs of ear rings and bracelet. They look exactly like the pictures , luxurious and high quality. How ever the softwares necklace broke in... See more

Company replied

Rated 4 out of 5 stars

I ordered my Oceana watch in mid November and finally received early February. Customer service was good at keeping me informed. I had the option to select another watch and offered a discount. I... See more

Company replied

Rated 5 out of 5 stars

I received my gold Oceana ladies watch and I'm over the moon ecstatic! It's so classy with understated elegance, and heavy. The electronic updates were prompt and accurate, I was kept abreast of its... See more

Company replied


Company details

  1. Jewelry Store
  2. Sunglasses Store
  3. Watch Store

Written by the company

Our collection is curated with dedication. Each piece whether jewelry, sunglasses, or watches is crafted by artisans in one of the finest ateliers. Our collection symbolizes a blend of timeless elegance and minimalist design, enriched with a touch of luxury. Whether you’re drawn to the classic charm of vintage or the clean lines of modern design, we create our pieces to suit every style, always with a unique twist. Bringing elegance to women in every corner of the globe.


Contact info

3.8

Great

TrustScore 4 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How items were delivered promptly.The…

How items were delivered promptly.The pictures don’t do it justice. The price is stunning I ordered another one in a different metal.

June 30, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

It’s lovely to know you’re happy with your jewelry. Thank you for choosing us! 💙

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Rated 2 out of 5 stars

The watch is very difficult to get on…

The watch is very difficult to get on and off and price point does not match quality. My husband told me he hoped I didn’t pay much flr it.

Instagram ads got me again…

July 21, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

Thank you for sharing your thoughts. We’re sorry to hear that the watch wasn’t as easy to wear as you hoped, and we appreciate your honesty about the price and quality. Your feedback is very valuable to us, and we’ll take it into consideration as we continue to improve our designs. 💙

Rated 5 out of 5 stars

I bought this watch as a gift

I bought this watch as a gift. It is absolutely gorgeous. The quality is outstanding.
The customer service is fabulous.
I will definitely be back.

June 6, 2025
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Reply from Nuamore

So glad you loved both the watch and our service. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Beautiful jewelry and excellent customer service.

This is my first experience with Nuamore. I purchased a watch and bracelets. The quality of packaging was amazing. I emailed the customer service about a question I had with my watch. They were very timely with their reply. Katrina was polite and helpful with her response. I am very pleased with my items and so impressed with the customer service.

June 23, 2025
Unprompted review
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Reply from Nuamore

We’re really happy your first Nuamore order left such a positive impression. Thank you for sharing!

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Rated 5 out of 5 stars

Watch + Earrings = A+

Love the watch and both sets of earrings that I bought. I was ready for a nicer watch that was not a smart watch and the gold and emerald green is perfect!

June 9, 2025
Unprompted review
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Reply from Nuamore

It means so much that you chose us for such a special piece. Enjoy your gorgeous watch and earrings!

Rated 5 out of 5 stars

I had seen ads and posts on Instagram…

I had seen ads and posts on Instagram for the Nuamore watch and decided to purchase. I had gotten a little tired of my AppleWatch and wanted something new. This looked like exactly what I was looking for - simple, classic, elegant.

It arrived in a couple weeks (the color I wanted was backordered), and I was excited to discover it looked exactly as I had pictured from the ads on Instagram. Even the first weekend I wore it I received several compliments and questions about what kind of watch it is. I also love how comfortable and light weight it feels on your wrist.

Nuamore's customer support team was also absolutely fantastic in answering all of my questions. They are so fast and helpful.

I really couldn't be happier!

June 24, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

It’s wonderful to know your new Nuamore watch is everything you hoped for! 💙 Simple, classic and elegant, it truly sounds like the perfect match for you. We’re delighted you’re already receiving compliments and that our support team could make your experience even better.

Rated 5 out of 5 stars

Over and above customer service. What lovely and honest people!

I have no words for how incredible and professional Nuamore have been. Had some hiccups with my beautiful watch that have been handled with prompt, kind and courteous aftercare. They truly care about their customers and want them to be satisfied with their purchase and I cannot fault them at all. Thank you so much.

June 20, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

Thank you for your beautiful words 💙 We’re so happy you felt cared for and we wish you endless joy with your beautiful watch.

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Rated 1 out of 5 stars

Scam company do not buy

Nuamore is a scam. Do not buy from them. They do not pay their workers either.

May 28, 2025
Nuamore logo

Reply from Nuamore

We’re very sorry to hear about your concerns. After checking, your order has been delivered successfully. We take all feedback seriously and can assure you that we operate fairly and ethically. If there’s any issue with your order or experience, please reach out to us directly so we can assist you. 💙

Rated 5 out of 5 stars

Silver Watch Blue dial

Beautiful watch I now have three watches to my collection

May 28, 2025
Nuamore logo

Reply from Nuamore

Wow 💙 We are so happy to be part of your growing collection. Enjoy your beautiful watches and thank you for choosing Nuamore!

Rated 5 out of 5 stars

Love it

Beautiful watch!, excellent quality, and truly exceptional service. Couldn’t be happier!

May 26, 2025
Nuamore logo

Reply from Nuamore

Thank you so much 💙 We are thrilled to hear you love the watch and that our service made you happy.

Rated 4 out of 5 stars

Updated Review

I originally rated one star and mentioned customer service had not responded when in fact they responded with for the 24 hours. She was very helpful and understanding and explained that my watch was being held up at customs. I have since received my watch and it is absolutely beautiful. Thank you for taking the time to assure me that my package would arrive. I look forward to enjoying it for a long time!

June 12, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

Thank you for sharing this update! 💙 We’re so happy everything worked out and that you’re loving your new watch. It was truly our pleasure to serve you, and we wish you many years of enjoyment with your beautiful piece.

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Rated 5 out of 5 stars

Long wait but love the product

Long wait but love the product

May 30, 2025
Unprompted review
Nuamore logo

Reply from Nuamore

Thank you for your patience 💙 We are so happy to hear you love the product.

Rated 5 out of 5 stars

Nice watch

Fast delivery, nice watch comes with everything you need to adjust.

May 23, 2025
Nuamore logo

Reply from Nuamore

So glad to hear the watch and delivery met your expectations. Enjoy your new timepiece!

Rated 5 out of 5 stars

Affordable chic watch

Perfect simple gold watch for the summer

May 21, 2025
Nuamore logo

Reply from Nuamore

So happy you love it 💙 Enjoy your perfect gold watch and thank you for choosing Nuamore.

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Rated 5 out of 5 stars

Nice simple watch

Nice simple watch, nice gold color not brassy orange colored, however for the price I think It should have been less, I did see that after I purchased the price went down and asked for and adjustment, the customer service was excellent and they responded quickly,

May 12, 2025
Nuamore logo

Reply from Nuamore

Thank you for your kind words! We're so glad you love the watch.
We’re also happy our team could quickly help with the price adjustment.
Your satisfaction means a lot to us!

Rated 1 out of 5 stars

I haven’t received it YET

I haven’t received it YET! Ordered on April 15th. Unreasonably long wait!

May 20, 2025
Nuamore logo

Reply from Nuamore

We’re sorry for the delay! Your order has been held up due to customs inspection,but it has now been delivered. Thank you for your patience! 💙

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