nuaquasystems.com Reviews 

Summer quickly answered my question, and provided a link to the part needed to complete my installation correctly. Great service!

Great Product !
thanks a lot to Jennifer for helping me set up the system quickly and easily !

EARL dug into the root cause of my delivery delay and offered me a gift card as compensation. I appreciate the empathy and transparency.

Summer was very helpful in assisting my needs. Took less than a minute to get in contact with customer service.

Jennifer addressed my issue promptly and professionally and resolved my order status immediately. Great customer service! Thank you, Jennifer!!

[JENNIFER] made the whole purchasing a breeze, highly recommend A+ customer service!!!

Outstanding support

Summer was very helpful. Understood my warranty concern and helped me right away. Had replacement parts on the go to me in about 10 mins. Great customer service!

Jennifer was the driving factor working on getting my return approved. She always was professional, prompt and efficient.

Had issue with resetting counter top model. Jennifer knew exactly what I needed to do and it worked!

Jennifer was responsive and took care of my concerns.

Abby Made my experience great! I placed an order using an incorrect payment method and Abby jumped right in to help me out. She was able to cancel the order and help me get to the right payment option! I have had a 7 stage RO system from NuAqua for several years now and have loved it! I have the subscription plan and have had to use the warranty, and they delivered on their word and helped me diagnose the issue and replace parts. We just ordered a whole house filter. After talking to Abby who recommended the heavy metal 3 stage whole house filter because we are on a well. After I placed the order, I had several more questions and Abby was right there with me to answer all of my questions (and I have a lot of questions). Thank you NuAqua, thank you Abby, and I cannot wait to have cleaner water and less rust stains!

There's always a human that deals with any issues or orders that may come up.

Jennifer has always been quick to respond and has always assisted with my questions and would find a resolution. Her customer service and genuine care has been amazing and very much appreciated.

I chatted with Clint about an issue i was having and he was so helpful in troubleshooting it and sending the part to fix it. This company and its service is great.

Ordering process was seamless. Customer rep Summer, was very helpful and answered all of my concerns.

Nu Aqua is the best! I'm super happy with my 7-stage platinum series. It was super easy to install, and I love my clean water. The filter club is great too! This company is amazing, with a lifetime warranty! Couldn't be happier!

This company’s business model is to charge for a complete order and then “partially delivered” the order and not send the balance of the order. Twice I have had filter orders partially delivered and had to contact them more than a month after the initial delivery for the balance. On my most recent order they refuse to send the balance even though their shipping site only lists one tracking number (for the delivered portion of the order) and no tracking order for the “second” which they say they shipped. should be easy to solve - send me the tracking number, but they refuse. This is a company built on theft. Don’t order from them. they are at best incompetent but more likely thieves. They will only respond to one email from yo, then ghost you considering the issue solved. STAY AWAY