Terrible customer service! So hard to make contact with anyone for help on rewards I have but can’t log onto their site to use them. Totally put me off spending any money with this brand. They’re... See more
Company replied
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Terrible customer service! So hard to make contact with anyone for help on rewards I have but can’t log onto their site to use them. Totally put me off spending any money with this brand. They’re... See more
Company replied
I’m so pleased to have found this lingerie website. The bras and pants are extremely good quality and tremendously comfortable to wear as well as being sensibly priced. The underwear doesn’t focus so... See more
I haven’t bought underwired bras for several years because I haven’t known any which were as comfortable as this. The Boss full cover bra is brilliant. I have a definite asymmetry but it’s not obvious... See more
The mask is brilliant fits just right without being to tight or loose doesn't hurt behind the ears, handy little bag to keep it clean in. Washing instructions are on a small label attached to the mask... See more
A new British lingerie brand. We’re changing the way you feel in your underwear, one hook at a time.
78 Mill Lane London , NW6 1JZ, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products, so comfortable and wash well. Fantastic customer care, a company that actually does!

Reply from Nudea Lingerie
Great product and really helpful customer service
Really happy with my purchases thank you!

Reply from Nudea Lingerie

Reply from Nudea Lingerie
One of the best customer service experiences I've ever experienced! I had quite a bit of trouble but Natalie from Nudea was so committed to helping me out, and after a series of trying on different sizes, I've finally found my perfect bra. It really is the most comfortable bra I have ever worn in my life and I would recommend it highly, hands down! The fact that they are so invested into keeping things sustainable is also a massive bonus in my eyes. Really seems to be a wonderful company all around.

Reply from Nudea Lingerie
Hi I ordered a bra in the wrong size. So sadly had to send it back. Your returns form asks if you would like an exchange and I said yes (for a different size) sadly I got a refund instead. Which is all marvellous and this is not a criticism. It just means I have no bra ! And now I can’t be bothered to order another one.

Reply from Nudea Lingerie
I am so thankful to nudea customer services for helping me when I got myself in a pickle with returns, refunds and exchanges by Agreeing to honour my three for two order. They went above and beyond. Amazeballs!!!
Oh and their bras are Brill too!

Reply from Nudea Lingerie
Really great product. Nice, comfortable fit and it doesn't roll down. Washes well and doesn't loose shape.
This is probably the best fitting and looking bra I've had for a long time. I'm definitely going to buy a couple more.
Really good experience as the tape came quickly. Now I will use it to measure up for a bra.
I was so hoping this bra would be a keeper but sadly this wasn't to be! It took me three goes to get the right fit. Nudea's guidance on size was way out, perhaps because I'm several inches above average height?!
Once that was sorted I was delighted with the fit of my bra, but sadly I've had to return it today. The stitching was poorly finished and started to unravel after one (very careful) wash. Initially I took this on the chin and re-finished the stitching, but the last straw came this morning when one of the ribbon trims on the band spontaneously popped out of its seam! These aren't budget bras by any means so this kind of quality is very disappointing, especially for a brand that trades on its eco credentials.
Top quality product sent out in a timely and well communicated manner.
I will be ordering from Nudea again.
You do not cover shipping for US Returns. I am stuck with a bra that does not fit. I even purchased your tape and used it to measure. I'm sad that there is no simple return/exchange process for me and I feel that my money has been wasted.
The bra is super comfortable without being drab. Very rare to find an everyday bra which is sexy and supportive. I’ll definitely purchase the black next too.
Superb masks. Really comfortable to wear. Fit perfectly. Will be wearing for the force able. Excellent
This is a fab tape, I’ve always worn the wrong at size and since coming off the pill, my boobs have grown and I had no idea what size I now am!. I now have some great new bras that fit! :)
The bralette is by far the comfiest bra I've ever worn - I often forget I'm even wearing it! Plus it was a bit of lift, who knew comfort could feel so sexy?! Love Nudea! Amazing quality as always!
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