Really good experience, good fast delivery. Only criticism is the double boxing wasn't fantastic as the shoe box had been squashed & split.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Hopefully this review helps anyone deciding to buy these shoes. Overall the shoe is great. It looks great and is very stylish/fashionable. It does take 1-2 weeks to ship but once in transit it does ta... See more
Company replied
Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size
Company replied
I was expecting for a better quality for the price that I bought, 220€ is really expensive even if the shoes is beautiful. I wouldn't have hesitated to buy it again if the quality was better . If t... See more
Company replied
Company details
Contact info
Unit 8 Mardon Park, SA12 7AX, Swansea, United Kingdom
- customer.service@numerisfootwear.com
- numerisfootwear.com
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 39% of negative reviews
Typically replies within 2 weeks
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Shoe is looks exactly as shown with a…
Shoe is looks exactly as shown with a great material. Sizing wise is slightly larger. Best to size down if possible
May 1, 2026
Unprompted review
Reply from Numerisfootwear
We’re glad you’re happy with the quality and look of the shoes 😊 We also appreciate your note on sizing and will keep it in mind for future customers.
Team Numeris
It was great
It was great, swift delivery and a high quality product
December 1, 2025
Unprompted review
Reply from Numerisfootwear
So happy they arrived quickly, enjoy! 🚚✨ - Team Numeris
Reply from Numerisfootwear
So pleased you’re happy 🖤
Team Numeris
Amazing Shoes and Customer Service
I’ve ordered several times from Numeris and the customer service is top notch and the shoes are amazing quality
May 9, 2026
Unprompted review
Reply from Numerisfootwear
Appreciate you taking the time to shout out the team 🥷🖤 - Team Numeris
Reply from Numerisfootwear
Love hearing this, quality is everything to us 👏🏻 - Team Numeris
Very Good shoos they come fast and are…
Very Good shoos they come fast and are verry quality
May 9, 2026
Unprompted review
Reply from Numerisfootwear
Love hearing this 🖤 - Team Numeris
It iss soooo goood
May 9, 2026
Unprompted review
Reply from Numerisfootwear
This made our day 🖤 - Team Numeris
Reply from Numerisfootwear
This made our day 🖤
Team Numeris
Order Never Received & Terrible Customer Service
Extremely disappointed with this company. I never received my order, despite it being marked as delivered, and after multiple emails and providing all the information they requested, I still have no resolution.
Customer service has been very poor throughout the process — slow responses, no meaningful updates, and no accountability for a missing parcel. I have repeatedly explained that the parcel was not at the delivery location shown and have fully cooperated with their investigation, yet the issue remains unresolved.
At this point, I would strongly advise others to be cautious when ordering from this company. Based on my experience, I would not recommend them and will not be ordering again.
May 4, 2026
Unprompted review
Reply from Numerisfootwear
We’re sorry to hear you feel disappointed with your experience. Our customer service team has remained in contact throughout and has continued to assist with the investigation into the delivery.
As confirmed by the courier, the parcel was marked as successfully delivered. In line with our policy for alleged lost or stolen parcels where delivery confirmation is available, we offered a resend of the order as a resolution. We understand you requested a refund instead, however this is not something we’re able to offer in these circumstances.
We appreciate your cooperation during the process and are still happy to help arrange the resend offered.
Team Numeris
I did not received my order for 3 weeks…
I did not received my order for 3 weeks even it was planned within 2-4 working days. Even I wrote few emails I got automatic generated answer from AI asistent who did not recognised real problem. After about 10 days I got reorder form, but the problem was that I did not get the item on day when was special occasion for which I have ordered them.
May 9, 2026
Unprompted review
Reply from Numerisfootwear
We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.
Please contact our customer service team directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.
Email - Customer.service@numerisfootwear.com
Team Numeris
Phenomenal customer service
Phenomenal customer service. I bought 2 pairs of trainers and they were too big. If you have narrow feet, go 1 size down. Had to return them and order 2 new pairs because that is faster than the exchange process- someone has to inspect the shoe to confirm no wear and tear before exchanging them, and I needed them before going on holiday. I used a discount code to save some money, and the site would allow me to reuse the code for my new purchase. This situation was totally my mistake. I spoke with Mia from customer services, she issued me a new discount code for the same level of discount, and then insured my new order was sent out as quickly as possible so they arrived the day before my holiday.
Besides this, the shoes look and feel so premium. I got a pair of the Atelier, and the Eclipse. Great shoes, even better customer service.
Huge thanks to Mia from customer services.
May 1, 2026
Reply from Numerisfootwear
Thank you so much for your detailed feedback! We’re really glad we could help get everything sorted in time for your holiday 😊
We’ll be sure to pass your kind words on to Mia, she’ll really appreciate it. Great to hear you’re enjoying both pairs. 🙌
Team Numeris
Numeris the best shoes in the game
Numeris the best shoes in the game! Comfort and stylish, you can’t go wrong!
May 9, 2026
Unprompted review
Reply from Numerisfootwear
Thank you so much! We really appreciate the support 😊
Team Numeris
The quality of the shoes exceeded my…
The quality of the shoes exceeded my expectations — they are extremely comfortable, stylish, and feel very durable. From the first day, the fit was perfect, and I could wear them for hours without any discomfort.
April 8, 2026
Unprompted review
Reply from Numerisfootwear
We’re really happy to hear the shoes exceeded your expectations and that you’re finding them so comfortable and stylish 😊
Team Numeris
Reply from Numerisfootwear
So pleased you’re happy 🖤
Team Numeris
Reply from Numerisfootwear
Appreciate you taking the time to shout out the team ⭐
Team Numeris
Reply from Numerisfootwear
We’re sorry to hear you were unhappy with your experience. Your order was placed for delivery to a hotel while you were on holiday, however shortly after purchase we identified a stock discrepancy affecting the item ordered.
Our customer service team remained in contact with you throughout to help resolve the issue and responded in a timely manner.
We appreciate your feedback and are glad we were able to resolve the issue.
Team Numeris
Great Service
May 6, 2026
Unprompted review
Reply from Numerisfootwear
So pleased you’re happy 🖤
Team Numeris
Quality and very special design :)
May 6, 2026
Unprompted review
Reply from Numerisfootwear
So pleased you’re happy 🖤
Team Numeris
Reply from Numerisfootwear
Glad they didn’t disappoint! 🖤
Team Numeris
Reply from Numerisfootwear
Love hearing this 🖤
Team Numeris
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