Numerisfootwear Reviews 

2,623
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the shoes, noting their impressive appearance and premium feel. Many are very satisfied with the products, describing them as comfortable, stylish, and often true to size. The overall experience is often excellent, with many recommending their footwear and appreciating efficient service. However, some customers experienced significant delays with orders and deliveries, often waiting weeks without updates or receiving incorrect tracking. A few also found customer service unresponsive or unhelpful, making problem resolution difficult. Additionally, some reviewers noted inaccurate shoe sizing or discomfort, and a small number reported concerns about material quality.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality, style, and comfort. Many... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the impressive quality of the sneakers... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the very quick and super-fast... See more

Customer service

Users describe ambiguous interactions with customer service, with some customers reporting very helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

Company replied

Rated 3 out of 5 stars

I was expecting for a better quality for the price that I bought, 220€ is really expensive even if the shoes is beautiful. I wouldn't have hesitated to buy it again if the quality was better . If t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service from Rhys. My son was due to go on holiday and his trainers had been delayed. Rhys went above and beyond to help get them shipped to me, and he succeeded. He saved this very... See more

Company replied

Rated 5 out of 5 stars

I wrote to Numeris enquiring about buying spare ribbed laces for my grandsons trainers. My fault one decide to disappear from the washing line on a very windy day. Unfortunately you can not purchase... See more

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(2,623)

1,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Very high quality

Very high quality

December 9, 2025
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

So pleased you’re happy with the quality, that means a lot! 👊🏻 - Team Numeris

Rated 5 out of 5 stars

Everybody look at my shoes, they really love them as much as I do.

Well to begin fist time buying from this company the product is just on another level. First day I wore my shoes I got a couple of compliments from strangers saying my shoes were freaking awesome! They asked me where did I get them from( of course I told them about the numeris website) and you just feel different to the rest. I really love my Numeris, I love wearing them I love going out and people compliment them. They’re my first choice, my favorites every time I go out.

February 7, 2026
Unprompted review
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Reply from Numerisfootwear

We’re beyond happy to hear that your first experience with Numeris has been such a positive one.

Team Numeris

Rated 5 out of 5 stars

The best Footwear shop

I’m really happy with my experience with Numerisfootwear. The quality of the product was genuinely impressive and even better than I expected. Everything felt very well made, from the materials to the overall finish and details.

The company also did a great job with communication and the whole buying experience felt smooth and professional. My order arrived in perfect condition and I’m very satisfied with the purchase overall.

November 28, 2025
Unprompted review
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Reply from Numerisfootwear

So glad they lived up to expectations! Thanks for recognising the support team 🥷🖤 - Team Numeris

Rated 5 out of 5 stars

Great customer service 🫶🏻

I was unsure about purchasing some trainers for my son as I was unfamiliar with the brand. I then had some issues however customer services were fantastic with their response and solved my issue quickly. Would definitely buy from them again.

November 30, 2025
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you so much for your review — we really appreciate your honest feedback.

We’re glad our team was able to help quickly and resolve everything for you. We look forward to welcoming you back in the future 🖤 - Team Numeris

Rated 5 out of 5 stars

My favourite brand at the moment

My favourite brand at the moment. Always incredible quality. And trustworthy. From their quick delivery and updates on transport.

April 17, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for the kind words 🖤 - Team Numeris

Rated 4 out of 5 stars

Shoe is looks exactly as shown with a…

Shoe is looks exactly as shown with a great material. Sizing wise is slightly larger. Best to size down if possible

May 1, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re glad you’re happy with the quality and look of the shoes 😊 We also appreciate your note on sizing and will keep it in mind for future customers.

Team Numeris

Rated 5 out of 5 stars

It was great

It was great, swift delivery and a high quality product

December 1, 2025
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

So happy they arrived quickly, enjoy! 🚚✨ - Team Numeris

Rated 4 out of 5 stars

Very good

Very good, everything as described

December 9, 2025
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

So pleased you’re happy 🖤

Team Numeris

Rated 5 out of 5 stars

Amazing Shoes and Customer Service

I’ve ordered several times from Numeris and the customer service is top notch and the shoes are amazing quality

May 9, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Appreciate you taking the time to shout out the team 🥷🖤 - Team Numeris

Rated 5 out of 5 stars

Excellent quality

Excellent quality, I absolutely recommend it.

April 1, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Love hearing this, quality is everything to us 👏🏻 - Team Numeris

Rated 1 out of 5 stars

Order Never Received & Terrible Customer Service

Extremely disappointed with this company. I never received my order, despite it being marked as delivered, and after multiple emails and providing all the information they requested, I still have no resolution.

Customer service has been very poor throughout the process — slow responses, no meaningful updates, and no accountability for a missing parcel. I have repeatedly explained that the parcel was not at the delivery location shown and have fully cooperated with their investigation, yet the issue remains unresolved.

At this point, I would strongly advise others to be cautious when ordering from this company. Based on my experience, I would not recommend them and will not be ordering again.

May 4, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re sorry to hear you feel disappointed with your experience. Our customer service team has remained in contact throughout and has continued to assist with the investigation into the delivery.

As confirmed by the courier, the parcel was marked as successfully delivered. In line with our policy for alleged lost or stolen parcels where delivery confirmation is available, we offered a resend of the order as a resolution. We understand you requested a refund instead, however this is not something we’re able to offer in these circumstances.

We appreciate your cooperation during the process and are still happy to help arrange the resend offered.

Team Numeris

Rated 2 out of 5 stars

I did not received my order for 3 weeks…

I did not received my order for 3 weeks even it was planned within 2-4 working days. Even I wrote few emails I got automatic generated answer from AI asistent who did not recognised real problem. After about 10 days I got reorder form, but the problem was that I did not get the item on day when was special occasion for which I have ordered them.

May 9, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.

Please contact our customer service team directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.

Email - Customer.service@numerisfootwear.com

Team Numeris

Rated 5 out of 5 stars

Phenomenal customer service

Phenomenal customer service. I bought 2 pairs of trainers and they were too big. If you have narrow feet, go 1 size down. Had to return them and order 2 new pairs because that is faster than the exchange process- someone has to inspect the shoe to confirm no wear and tear before exchanging them, and I needed them before going on holiday. I used a discount code to save some money, and the site would allow me to reuse the code for my new purchase. This situation was totally my mistake. I spoke with Mia from customer services, she issued me a new discount code for the same level of discount, and then insured my new order was sent out as quickly as possible so they arrived the day before my holiday.

Besides this, the shoes look and feel so premium. I got a pair of the Atelier, and the Eclipse. Great shoes, even better customer service.

Huge thanks to Mia from customer services.

May 1, 2026
Numerisfootwear logo

Reply from Numerisfootwear

Thank you so much for your detailed feedback! We’re really glad we could help get everything sorted in time for your holiday 😊

We’ll be sure to pass your kind words on to Mia, she’ll really appreciate it. Great to hear you’re enjoying both pairs. 🙌

Team Numeris

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