Numerisfootwear Reviews 

2,622
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the shoes, noting their impressive appearance and premium feel. Many are very satisfied with the products, describing them as comfortable, stylish, and often true to size. The overall experience is often excellent, with many recommending their footwear and appreciating efficient service. However, some customers experienced significant delays with orders and deliveries, often waiting weeks without updates or receiving incorrect tracking. A few also found customer service unresponsive or unhelpful, making problem resolution difficult. Additionally, some reviewers noted inaccurate shoe sizing or discomfort, and a small number reported concerns about material quality.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality, style, and comfort. Many... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the impressive quality of the sneakers... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the very quick and super-fast... See more

Customer service

Users describe ambiguous interactions with customer service, with some customers reporting very helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

Company replied

Rated 3 out of 5 stars

I was expecting for a better quality for the price that I bought, 220€ is really expensive even if the shoes is beautiful. I wouldn't have hesitated to buy it again if the quality was better . If t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service from Rhys. My son was due to go on holiday and his trainers had been delayed. Rhys went above and beyond to help get them shipped to me, and he succeeded. He saved this very... See more

Company replied

Rated 5 out of 5 stars

I wrote to Numeris enquiring about buying spare ribbed laces for my grandsons trainers. My fault one decide to disappear from the washing line on a very windy day. Unfortunately you can not purchase... See more

Company replied


Company details


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3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(2,622)

1,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Everthing okay maybe you just should…

Everthing okay maybe you just should sent some emails when you oreder something for example like order confirmations,when the order is dispached like that but all the rest excellent.

June 25, 2026
Unprompted review
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Reply from Numerisfootwear

We do send order confirmation emails as well as dispatch and tracking updates, so you should normally receive these during your order journey. We’re glad to hear everything else was excellent, and we appreciate your suggestion.

Team Numeris

Rated 1 out of 5 stars

Parcel left outside and stolen

Parcel left outside and stolen. Customer service slow and unhelpful

June 22, 2026
Unprompted review
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Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further. Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you. Team Numeris

Rated 5 out of 5 stars

Quality complaint

Unfortunately, after only 2 months of normal, not everyday wear, the inner lining of the right shoe's heel has completely torn open. The left shoe is also starting to show signs of premature wear in the same area. I sent them a formal complaint 8 days ago but no aswer at all (order #148694)
Update 02-July:
Dear Mia: Please confirm that you received my email.I replied to your questions on 29-Jun
Update 09-Jul: I sent the photos 3 times already in email but still waiting to resolve this isuue. I trusted your brand to deliver both a quality product and reliable customer service, but this experience has been highly disappointing.
Update 14-Jul: Finally they will send a replacment item.

June 21, 2026
Unprompted review
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Reply from Numerisfootwear

We’re sorry to hear about your experience.

Our customer service team has tried to contact you via email regarding this matter. Please check your inbox, including your spam/junk folder, as we would really like the opportunity to resolve this for you as quickly as possible.

Team Numeris

Rated 1 out of 5 stars

I have to say it’s extremely…

I have to say it’s extremely frustrating to order a pair of shoes that cost £190 and receive almost no communication. I haven’t had any updates about my order, and I have no idea what’s happening with it.

I placed my order on the 23rd and paid extra for Next Day Delivery because I needed to receive the shoes before my holiday. Today is the 27th, and my order still hasn’t arrived. I am leaving for my holiday on Monday, so I specifically paid for the faster shipping to make sure I would receive them in time.

I am very disappointed that the delivery service I paid extra for has not been provided. Could you please let me know the current status of my order and explain why there have been no updates? I would also like a refund for the Next Day Delivery charge, as the service I paid for was clearly not provided. Thank you.

June 23, 2026
Unprompted review
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Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further. Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.

Team Numeris

Rated 5 out of 5 stars

Lost laces

I wrote to Numeris enquiring about buying spare ribbed laces for my grandsons trainers. My fault one decide to disappear from the washing line on a very windy day.
Unfortunately you can not purchase laces seperately. Maybe a policy they need to look into changing.
However, I did get a nice reply within an hour of contacting them.

June 26, 2026
Unprompted review
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Reply from Numerisfootwear

We're really pleased to hear you were happy with the speed of our response, and we're sorry we couldn't assist with supplying spare laces this time. We appreciate your suggestion regarding offering replacement laces separately and will certainly pass this on to our team.

🖤 Team Numeris

Rated 1 out of 5 stars

My experience is not good

My experience is not good. I ordered the shoes almost four weeks ago and now they tell me I have to pay customs and no one answers me from customer service. I am very disappointed.

June 26, 2026
Unprompted review
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Reply from Numerisfootwear

Sorry for any confusion regarding the customs charge — for orders outside the EU and Switzerland, customs duties and taxes are required to be paid by the customer this is noted on our website🖤

Team Numeris

Rated 5 out of 5 stars

The shoe look incredible

The shoe look incredible

June 26, 2026
Unprompted review
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Reply from Numerisfootwear

We really appreciate your support and hope you enjoy wearing them!

🖤 Team Numeris

Rated 5 out of 5 stars

Hard kick

Hard kick, can’t wait to rock em🔥

June 26, 2026
Unprompted review
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Reply from Numerisfootwear

We're glad you’re happy with your order , enjoy wearing them and thanks for the support!

🖤 Team Numeris

Rated 1 out of 5 stars

Faulty laces

Bought a pair from here. I think it was my 7th pair, the pair had a faulty pair of laces. Numeris refuse to send me a pair out even though I showed them the problem with the laces and also sent numerous photos! It makes no sense? I even said I was willing to buy a pair and they said we don't sell separately!! I now have a pair that I cannot wear! Makes no sense to me!

June 4, 2026
Rated 5 out of 5 stars

Shipping delay

Ordered for 1-2 day delivery as I go away on next week been told the item has been dispatched but I haven’t received any tracking information. Have now been told there is a shipping delay so had my refund issued promptly

June 24, 2026
Unprompted review
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Reply from Numerisfootwear

We're sorry again for the unexpected shipping delay, but we're glad we were able to resolve this quickly with a prompt refund. We really appreciate your understanding. 🖤

Rated 5 out of 5 stars

Best sneakers

Best sneakers

June 24, 2026
Unprompted review
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Reply from Numerisfootwear

We're thrilled to hear you think our sneakers are the best. Thank you for your support and for choosing Numeris.

Team Numeris

Rated 5 out of 5 stars

fast shipping

fast shipping

June 17, 2026
Unprompted review
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Reply from Numerisfootwear

So happy they arrived quickly, enjoy! 🚚✨

Team Numeris

Rated 1 out of 5 stars

shoes of terrible quality

shoes of terrible quality, they broke in less than two weeks... wrote letters to support - no one even answers...

June 12, 2026
Unprompted review
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Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further. Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you. Team Numeris

Rated 3 out of 5 stars

Shopping Delay

After i buy the shoes, I would have had to wait 2-4 working days to get the shoes but in reta agi it will take more than 2 weeks, and if I hadn't asked for information I wouldn't have received any

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I recently made an order atelier powder…

I recently made an order atelier powder mix unfortunately they emailed me back saying they don’t have it in stock alternative Tyler helped me out by doing a fancy a swap I have done got atelier power pink and the order was shipped out on the same day will do another review on when I receive the shoes will be purchasing more from this soon.

June 19, 2026
Unprompted review
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Reply from Numerisfootwear

Love hearing this 🖤 so glad Tyler could help you out and get everything sorted with the swap, and that your order was shipped out so quickly!

Really appreciate your support and we can’t wait to have you back again soon 🥷🖤

Team Numeris

Rated 5 out of 5 stars

A big compliment to Numeris!

A big compliment to Numeris!
Very professional, well organized, and a pleasure to deal with. What I particularly appreciate is the excellent customer service. If an item needs to be returned or exchanged, the process is handled quickly, smoothly, and professionally – something that is unfortunately not very common nowadays.
Thank you for the outstanding service. I can highly recommend Numeris!

June 15, 2026
Unprompted review
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Reply from Numerisfootwear

We’re so glad you’ve had a smooth experience with us and that our customer service team could make returns and exchanges easy and hassle-free for you, that’s exactly what we aim for 👊🏻

Team Numeris

Rated 2 out of 5 stars

Marked as deliverd but never received anything

I know that it’s a very nice shoe brand, but unfortunately I never received my pair. I assume the problem may be with DHL, but it’s been two weeks since I contacted Numeris for assistance, and I still haven’t received a response.

June 1, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further. Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.

Team Numeris

Rated 5 out of 5 stars

Customer service replied fast and they…

Customer service replied fast and they compensated for late delivery, can’t wait to rock my shoe

June 16, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Love hearing this 🖤 glad our customer service team could get everything sorted quickly for you and make it right!

Team Numeris

Rated 5 out of 5 stars

comfortable, stylish and quality

comfortable, stylish and of quality I understand that is very expensive to have this quality but maybe a little bit too expensive maybe 150-180 would be better, because of how expensive the ship costs are, but I recommend this shoes over many others, I also like the packaging and I hope you will open a real store in Naples, delivery service was perfect and please let me know about the Naples option.

June 18, 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Love hearing this 🖤 so glad you’re happy with the comfort, style, and quality, that means a lot to us!

Team Numeris

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