Extremely sus and RED FLAG to deal with. They demanded a copy of my bank statement. "To proceed with the processing of your order, we kindly ask you to provide us with a screenshot of your b... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Waiting for 12 days without any update after submit the order. They post my order after I sent mail to ask where is my order. Already would like to cancel the order if they still not send yet but t... See more
Took 6 weeks to be delivered and then was a completely different product and dosage to what I ordered. When I emailed them they wanted me to keep the wrong order with 50% refund. I had to request twic... See more
Our order was placed on the 10th Dec 2025. It is now January 8th 2026 and no sign of our order. Tracking tells me it is only half way here from the USA. Bit disappointed so far. If it arrives short... See more
2.3
Poor
162 reviews
Asks customers to review
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Replied to 9% of negative reviews
Typically replies within 2 weeks
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Very slow delivery
Very slow delivery. Took about 6 days for a tag to be created at the delivery company.
November 13, 2024
Delivery time and packing
I just received yesterday and started taking right away. Looking forward to seeing good results like most of the reviews soon. Just wanted to comment on the delivery. Understand it takes longer as ordering from a country town in Australia but took 6 days to be dispatched and 13 days to receive. And the aluminium cover of 5 tablets was torn. Hope this delivery time ane packaging will improve as I'd like to keep ordering if I can see my health improvement.
November 10, 2024
Nutricity Sell Only High Quality Products
and the efficient delivery time is quite impressive, given that everything has to be shipped from the USA, via strict AU customs and agriculture inspection.
October 30, 2024
Yet to receive my order
Yet to receive my order, reached out to support team at nutricity twice and no response.
October 21, 2024
Product not local
There was no indication whatsoever on the product page that it was coming from the US! It's an Australian site so it would be reasonable to assume it would be coming from a local supplier!
September 25, 2024
Parcel tracking
September 30, 2024
You misled me by deceptive use of…
You misled me by deceptive use of .com.au. I assumed your company was based in Australia not the US. It took over one month to receive my order and that was paying extra for express delivery. What a rip off!
September 30, 2024
The company never sent the product
The company never sent the product and never responded to numerous emails. Scammer website and not even from Australia!
September 26, 2024
Unprompted review
The good and the bad
Team were very responsive when they notified me a product was out of stock and we organised an alternative, but then when I had an issue with product being stopped by customs when I was not aware the product was being dispatched outside of Australia (order from a .com.au website safe to assume product is in Australia) they were extremely slow to respond, taking 4 emails and threats before I got a response. Granted they did refund me the import fees and I thank them for doing the right thing in the end.
September 9, 2024
item hasn't arrived yet
item hasn't arrived yet, and have not got response from the company yet....
September 13, 2024
My order never arrived.
September 21, 2024
Wrong product was sent
Wrong product was sent. I have returned it and still waiting for my refund over a week ago. Poor customer service as i have had to chase them for my refund.
September 7, 2024
Slow delivery process
Hello, I bought the product since almost 20 days but unfortunately I didn’t receive it till now. Still pending with UPS NJ USA I don’t know why?
September 9, 2024
Haven't received products.
August 13, 2024
Stuff never arrived
Stuff never arrived. Pls return the money if not sending the stuff. Pls look into the matter.
August 10, 2024
23 Days Still has not arrived snail mail
July 31, 2024
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