Nuttall Automotive Ltd Reviews 

56
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Excellent service , very knowledgeable guys who honestly know there stuff, Completely satisfied with the results on a re-map on my much needed underpowered mk7 transit van T350 140 LWB and 'wow' wha... See more

Rated 5 out of 5 stars

Wonderful service from start to finish by Lewis, there was genuinely nothing more he could've done to get the job across the line. For each little niggle we came across throughout the process, Lewis... See more

Rated 1 out of 5 stars

Unfortunately, weeks after buying a car I took it to a local independent garage who picked up that it needed new discs and pads and the tyres were cracking on the inside walls, all in all a co... See more

Rated 5 out of 5 stars

We purchased a car from Nuttall Automotive this week. From the initial enquiry to delivery, the service received was flawless. Lewis went above and beyond to meet our requirements and to make the pu... See more

Company details

  1. Car Dealer

Written by the company

Here at Nuttall Automotive we are a one stop shop for all your Automotive needs, Our Services include everything from Vehicle Leasing/Finance to Autocare and Modifications.


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3.6

Average

TrustScore 3.5 out of 5

56 reviews

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3.6

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(56)

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Rated 1 out of 5 stars

Consumer rights denied CCJ IGNORED

AVOID! AVOID!AVOID!!!
JUST OBTAINED CCJ AGAINST NUTTALL AUTOMOTIVE .ORDERED TO PAY ME OVER 8500 POUNDS BY JUDGE CONNOR AT NORWICH COUNTY COURT ON 11TH JULY 2024.
STILL REMAINS UNPAID AND ENFORCEMENT ACTION IS NOW BEING TAKEN .
THIS SHOWER OF CHARLATANS SOLD ME A BMW 650I CONVERTIBLE WHICH HAD A KNACKERED GEARBOX WHICH AFTER TRAVELLING 40 MILES OVERHEATED AND LOST DRIVE WITH A HORRIBLE BURNING SMELL AND ALL WARNING LIGHTS SAYING DO NOT DRIVE AS SERIOUS GEARBOX FAULT.
AT THIS POINT I DECIDED TO REJECT THE CAR UNDER MY CONSUMER RIGHTS TO REJECT CAR WITHIN 30 DAYS FROM DELIVERY.
BECAUSE THE CAR WAS NOT DELIVERED FOR 3 WEEKS BUT I HAD PAID FOR IT IN FULL TIME TO PREPARE AND SERVICE CAR BEFORE DELIVERY
ANYWAY I REPORTED TO LEE AT EARLIEST CONVENIENCE AS IT WAS A SUNDAY I WHATS APPED HIM ABOUT WHAT HAD HAPPENED.
LEE TOLD ME MY 30DAYS TO REJECT CAR HAD EXPIRED AND ONLY OFFERED A REPAIR.
MY 30 DAYS ACTUALLY STARTED FROM DELIVERY ON 23RD JUNE 2023.I PAID IN FULL ON THE 6TH JUNE 2023.
CAR BROKE DOWN 9TH JULY AFTER ONLY 40 MILES.
RAC INSPECTION CONFIRMED GEARBOX NEEDED STRIPPING DOWN AND REBUILDING.
I HAD TO PUT SMALL CLAIM IN AGAINST NUTTALLS AS THEY CONTINUED TO DENY MY CONSUMER RIGHT TO REJECT THE CAR .
EVERY DELAY TACTIC WAS EMPLOYED AND 1 YEAR LATER I STILL NEED TO ENFORCE THE COUNTY COURT JUDGEMENT AGAINST NUTTALLS AS THEY DONT INTEND TO PAY EVEN THOUGH ORDERED TO BY A COUNTY COURT JUDGE.
UPON WRITING MY REVIEW ON GOOGLE YESTERDAY I DISCOVERED ANOTHER PERSON POSTING ONLY 6 DAYS AGO ABOUT ALSO OBTAINING A CCJ AGAINST NUTTALLS FOR A SIMILAR CAR PROBLEM.SO NUTTALLS ARE USED TO GETTING CCJ,S JUST RECENTLY 2 IN 1 WEEK BY THE LOOK OF IT.I WONDER HOW MANY MORE THEY HAVE.
LUCKILY MY FRIEND IS A COUNTY HIGH COURT SHERIFF IE HIGHER THAN A BAILIF.HE HAS BEEN INSTRUCTED TO HELP RECOVER MY MONEY.
PLEASE PLEASE PLEASE DO NOT RISK YOUR HARD EARNED MONEY WITH THIS LOT.
UNLESS YOU CAN WAIT OVER A YEAR FOR RESOLVEMENT AND YOU DONT MIND YOUR CONSUMER RIGHTS DENIED .AND OF COURSE YOU WANT ALL THE STRESS AND EXPENSE OF GETTING YOUR MONEY BACK.
IM STILL WAITING AFTER 13 MONTHS OF COMPLETE STRESS.
NO CAR.NO MONEY.TOTALLY ABUSED BY NUTTALL AUTOMOTIVE WHO YOU CANNOT TRUST AS FAR AS I COULD THROW HIM.
DO NOT BUY A CAR FROM NUTTALLS.
TOTALLY NOT TRUSTWORTHY AND NOT DESERVING OF THEIR STAR RATING!!!
I CAN PROVE ALL THE ABOVE AND MORE.
ANYHODY REQUURING ADVICE OR HELP AGAINST NUTTALL AUTOMOTIVE FEEL FREE TO CONTACT ME.
MY COUNTY SHERIFF /BAILIF IS READY TO ACT FOR YOU TOO IF NEEDED.
CUTS OUT THE DELAY IN APPLYING TO THE COURT.
BE WARNED DO NOT TRUST LEE NUTTALL.
REGARDS PETER MALLINDER.NORWICH.

July 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service - I went to Nuttall as i was looking for a specific car, they listened to the specs i wanted and they found the car for me and got it ready for hand over within a couple weeks.

Can't recommend them enough. Such a high end service.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Lee was so helpful, from start to finish!
He helped me find my new car, which I’m delighted with.
His communication, even out of hours, was brilliant and once he’d found my new car, he sent pictures and videos, while it was being prepared.
He even drove, with his wife, all the way to Hertfordshire to deliver it to me.
The car is just what I’d hoped for and was in immaculate condition.
I can’t recommend Lee and Nuttall motors highly enough! Fair price, great comms and superb customer service!
Thanks so much Lee!
Debbie G

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Nissan Qashqai

Whole experience with Lee was excellent. From initial experience and agreeing purchase through to collection. None of the usual back and forward “let me speak to the manager and see what I can do” sales tactics that you do often get at a dealership, which made a very refreshing change.

January 8, 2023
Unprompted review
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Rated 1 out of 5 stars

Avoid

Unfortunately, weeks after buying a car I took it to a local independent garage who picked up that it needed new discs and pads and the tyres were cracking on the inside walls, all in all a cost of £4k to replace. They were shocked it had been sold in the current state.

Nuttall were initially helpful and tried to get it through as a warranty job (admitting it needed doing). However, the warranty claim eventually failed. I ended up selling the car as I couldn't afford £4k to replace everything and the garage I sold it to also said the brakes needed replacing so knocked me down further on the trade in price.

I asked Nuttall for a goodwill gesture and they refused stating it had been inspected prior to sale.

Same old story, great when buying, poor when things go wrong.

Avoid.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Recently used Nuttall’s to arrange PCP on a car. BMW tried to encourage me to use their finance but when I told them the deal that Lewis had secured me, they told me they’d have to discount £4k off the price of the car to even come close to it.

Lewis was really helpful and was always there to answer any questions I had, he gave me advice all the way through the process and was always at the end of the phone if I needed him.

Will definitely be using Nuttall’s from now on for any finance needs. Will be recommending them to all my family and friends also.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough!

Couldn’t recommend Nuttall Automotive enough - car was sourced and financed within a couple of days. Really helpful and made getting the new car effortless with 0 stress. Would definitely use the company again!

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish Lewis was an utter…

From start to finish Lewis was an utter gentleman yet highly professional. The process of funding my vehicle through Nuttall Automotive was a walk in the park and saved me over £200 per month from what the dealer was offering.
It’s refreshing working with someone who is there to save the money in your pocket and not build the commission in theirs - I’ve been used to the main dealers where they pressure you into their finance offers with no good intentions at heart; Lewis couldn’t be any further from this tradition!
I have recommended Lewis @ Nuttall Automotive to all of my friends and family as not only did he provide the best deals possible, he was such a pleasure to work with and supported me through the process.
Once again, thank you Lewis. I will not be going anywhere else and will be keeping in contact as a friend - cheers :-)

February 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service from Lewis

Great service from Lewis, made the process of purchasing my dream car as smooth as it possibly could be. Will hopefully be using Lewis again in the future. Highly recommend these fella’s! Thanks again Lewis!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Privately sale M3

Recently found an M3 for sale with a private seller, struggling to find a finance company who will finance a private purchase was proving difficult. I was recommended to Lewis from a mutual friend, I can’t thank Lewis enough he went above and beyond, his finance rates are very very competitive and his attention to detail and follow up was fantastic. I will definitely be recommending Lewis and the team to all my friends and family.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service From Start to Finish

Excellent service from start to finish. Bought a Range Rover Velar through Nuttall Automotive and can’t rate them enough. Saved us loads on finance compared to going with the Land Rover dealer.
Quick responses, always available and seamless from start to finish.

December 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Exceptional service from Nuttall Automotive

We purchased a car from Nuttall Automotive this week. From the initial enquiry to delivery, the service received was flawless. Lewis went above and beyond to meet our requirements and to make the purchase and delivery as seamless as possible. Would 100 per cent recommend and hope to be back to purchase future cars. Thank you again Lewis!

Fayaz and Rukayya

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

1st class service

I dealt with Lewis and have to say he was great, communication was first class and car was just as described, can’t recommend highly enough, will 100% be buying my next car from Nuttall automotive ltd.

November 29, 2021
Unprompted review
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Rated 5 out of 5 stars

sold my M2

sold my M2
excellent service turned up on time, paid straight away and more than wbac
highly recommended

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommend

Great buying experience from these guys, lewis went above an beyond to help with the process of buying my m4, will definitely use again!

September 24, 2021
Unprompted review

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