nuubu.com Reviews 

4,655
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Many consumers frequently praise the exceptional quality of the foot pads, noting that they are remarkably effective, wonderfully soothing, and very simple to apply during everyday routines. People frequently mention that using these items creates a pleasant atmosphere that consistently brings noticeable physical relief and overall relaxation. However, some reviewers were not happy with unexpected recurring subscriptions, finding themselves billed for additional products without proper prior approval. Some people also felt that delivery times were far too long or experienced frustrating issues with parcels being delivered repeatedly to the incorrect address.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a distinct split in opinions regarding their... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between consumers. While many... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are well made and perform as promised.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how pleasant and easy the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with customers expressing mixed views on arrival... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Nuubu pads, but it took a long time for them to arrive. They seem to work well with the socks that I also purchased from them. I have asked for my subscription to be cancelled due to not hav... See more

Company replied

Rated 4 out of 5 stars

Unhappy with all the upsales that were sent to me. Let me try the product first before upselling me with more stuff. For me this is bad business and LOOKS LIKE a fraud. Allow your customers to... See more

Company replied

Rated 4 out of 5 stars

Detox on feet definitely helped next day waking up felt totally great. Black soap Grey removal bars are a joke don't even work! Should get refunded for those!

Company replied

Rated 4 out of 5 stars

The experience of using this product (footpads) was pleasant and easy. 'Great' is an overstatement - I am not Donald Trump. I would be interested to see sceintific evidence to back the claims made fo... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Improve your body and mind with an all-natural Japanese solution! Traditional Wisdom: Nuubu was created based on Centuries-old traditional Asian medicinal knowledge, passed on by generations. True trust is earned by passing a test of time! Natural Ingredients: Nuubu is made of all-natural herbs and herbal extracts. Forget about harmful, toxic chemicals and embrace the healing power of nature! Holistic Healing: Treat the cause, not the symptoms - your body is riddled by toxins & metabolic waste, which harms your blood flow and increases stress. Nuubu helps to heal your mind, body and soul!* Cost-Effective: Medical costs can skyrocket in no time! Each medication treats a single problem, together they cost a fortune. Nuubu is an affordable solution to multiple symptoms at once.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(4,655)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well this is the second time I’ve…

Well this is the second time I’ve ordered the first one never received it let’s see if the second one I will receive my order ty

October 18, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Gladys,

Thank you for sharing your feedback with us. We apologize for the inconvenience you've experienced with your first order. Please rest assured, we are committed to ensuring that your current order is handled properly.

For specific inquiries about your order status, feel free to reach out to our customer service team at https://support.nuubu.com, and they will be happy to assist you further.

Thank you for your patience and understanding.

Best regards,
Nuubu Support Team

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Rated 4 out of 5 stars

Each of the foot pads has been black…

Each of the foot pads has been black for the past 18 days which shows they are working. Hopefully they will be clear soon

October 18, 2025
Unprompted review
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Reply from nuubu.com

Hello Sharon,

Thank you for your feedback! We're glad to hear that you are experiencing positive results with our foot pads. If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.nuubu.com.

Nuubu Support Team

Rated 4 out of 5 stars

Just ordered

Just ordered the detox pads and I'm hoping to get the results they claim. Next I'll look into their ginger pads!

October 18, 2025
Unprompted review
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Reply from nuubu.com

Hello Mom to many,

Thank you for sharing your review with us. We're delighted to hear that you've chosen our detox pads and are looking forward to experiencing their benefits. We hope they meet your expectations. If you have any questions or need further assistance, please do not hesitate to contact our customer service team at https://support.nuubu.com.

Have a great day, and we look forward to hearing about your experience with our ginger pads in the future!

Best regards,
Nuubu Support Team

Rated 4 out of 5 stars

I don’t have a review opinion yet

October 17, 2025
Unprompted review
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Reply from nuubu.com

Hello Eric,

Thank you for reaching out to us and for leaving a review, even if you haven't formed a full opinion yet. We appreciate your interest in our products and would love to hear more about your experience once you have had the chance to use them further.

If you encounter any questions or if there is anything specific you would like to discuss, please don't hesitate to contact our customer service team at https://support.nuubu.com. They will be more than happy to assist you.

Thank you for your time and feedback.

Nuubu Support Team

Rated 5 out of 5 stars

I have wanted to try this detox for a…

I have wanted to try this detox for a while now. I have a number of issues from Crohns to Luekemia to terrible chronic pain. I just recieved a new shoulder replaced.

October 17, 2025
Unprompted review
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Reply from nuubu.com

Hello Tim Koreen,

Thank you for your wonderful feedback and for sharing your journey with us. We're pleased to know that you've chosen to try our detox products as part of your health regimen. If you have any questions or need further assistance, please don't hesitate to contact our customer service team at https://support.nuubu.com.

Nuubu Support Team

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Rated 2 out of 5 stars

The time for delivery is too long.

The time for delivery is too long.
After one week, nothing.

October 17, 2025
Unprompted review
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Reply from nuubu.com

Hello Carl,

Thank you for your feedback, and we apologize for the inconvenience caused by the delay.

Our team is committed to resolving this issue as quickly as possible. We tried to reach out to you to get your order details, but we haven't received a response. To assist you further, we'd need some additional information to locate your order. Please provide the email address used when placing the order and the order number.

If you haven't yet received a request for this information through Trustpilot, kindly update your review with these details or contact our Customer Support team directly at https://support.nuubu.com.

We appreciate your patience and understanding as we work to resolve this matter.


Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

Love the product

October 16, 2025
Unprompted review
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Reply from nuubu.com

Hello Dawn,

Thank you for your wonderful feedback! We're thrilled to hear that you love the product. Your satisfaction is our top priority, and we're pleased to know that we met your expectations. If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.nuubu.com.

Best regards,
Nuubu Support Team

Rated 4 out of 5 stars

It's worth buying something to help your body.

It was good to use the patches, it makes you feel better in the morning,

October 14, 2025
Unprompted review
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Reply from nuubu.com

Hello Marilyn McElroy,

Thank you for taking the time to leave us a review. We are delighted to hear that you found the patches beneficial and that they make you feel better in the morning. We strive to provide products that enhance our customers' well-being, and your positive experience is important to us.

If you have any further questions or needs, please feel free to reach out to our customer service team at https://support.nuubu.com. Thank you for choosing Nuubu.

Best regards,
Nuubu Support Team

Rated 1 out of 5 stars

Very Poor Customer Service

My order was delivered to the wrong address because the company put the wrong house number on it. When I contacted them about it, they said it was delivered and sent me a very lovely picture of someone else's house with my package on the porch. When I sent them a picture of my house with the correct address, they said they could not issue me a refund or correct the address and resend. I since discovered that they sent a second package to the wrong address again, so I've paid twice for someone else to use something that's mine. They put the wrong house number but it's my fault? Ridiculous.

September 24, 2025
Unprompted review
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Reply from nuubu.com

Hello Brenda,

We sincerely apologize for the inconvenience you have experienced with the delivery of your order. It is our priority to ensure that packages are delivered correctly, and we regret that this was not the case for you.

We attempted to reach out to you to obtain your order details, but unfortunately, we have not received a response.

In order to assist you further and investigate the issue, we kindly ask you to contact our Customer Support team at https://support.nuubu.com. They will need to verify details like the email address used for your purchase and the order number. Your cooperation will enable us to address the situation effectively.

Thank you for your patience and for bringing this matter to our attention.


Best regards,
Nuubu Support Team

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Rated 4 out of 5 stars

Quick

Quick, easy, trustworthy, honest, and thankful!

October 13, 2025
Unprompted review
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Reply from nuubu.com

Hello Matt,

Thank you for your positive review. We're delighted to hear that you found our service quick, easy, and trustworthy. Your feedback is greatly appreciated and motivates us to maintain our standards. If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu.

Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

Ok first time

It was ok this is my first time trying this product

October 13, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Joyce,

Thank you for sharing your feedback and for trying our product for the first time. We're glad to hear that your experience was satisfactory. If you have any questions or need assistance in the future, please feel free to reach out to our customer service team at https://support.nuubu.com.

We appreciate your support and look forward to serving you again.

Best regards,

Nuubu Support Team

Rated 5 out of 5 stars

It was great

It was great

October 12, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Maurice Manns,

Thank you for leaving a 5-star review on Trustpilot. We are thrilled to hear that you had a great experience with Nuubu. Your satisfaction is our priority, and your positive feedback encourages us to continue providing top-quality service.

If you have any further comments or questions, please feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you once again for your support.

Nuubu Support Team

Rated 5 out of 5 stars

Quick and easy ordering

October 11, 2025
Unprompted review
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Reply from nuubu.com

Hello Michael Rejniak Sr.,

Thank you for leaving such a positive review on Trustpilot. We're delighted to hear that your ordering experience was quick and easy. We strive to provide our customers with a seamless experience, and it's rewarding to hear your feedback.

If you ever have any questions or need further assistance, please don't hesitate to contact our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu!

Nuubu Support Team

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Rated 5 out of 5 stars

Easy to order

October 11, 2025
Unprompted review
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Reply from nuubu.com

Hello William,

Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy. Your positive feedback is greatly appreciated and motivates us to continue providing a seamless experience for our customers.

If you have any other questions or need assistance, feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu.

Best regards,
Nuubu Support Team

Rated 1 out of 5 stars

I placed an order five months ago I…

I placed an order five months ago I never asked for another shipment after four months They never informed me of a up coming shipment ONLY AFTET IT WAS SHIPPED I no longer live in the home AND NOW I AIM OUT 50+DOOLARS
DO NOT BUY FROM THIS COMPANY

October 10, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Lori,

We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you.

We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company.

Thank you once again for your assistance in our continuous development and learning process.


Warm regards,
Nuubu Support Team

Rated 5 out of 5 stars

The end results -after wearing or using…

The end results -after wearing or using Nuubu’ s foot pad - is good . I can recommend this product to anyone in public

October 10, 2025
Unprompted review
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Reply from nuubu.com

Hello Ashok Nath,

Thank you for taking the time to leave a 5-star review on Trustpilot. We're thrilled to hear that you had a positive experience with Nuubu's foot pads and that you would recommend them to others. Your support and feedback are greatly appreciated.

If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you again for your kind words.

Nuubu Support Team

Rated 1 out of 5 stars

You have over charged me

You have over charged me. I called and Andy removed the over charge and then you charged me again. I am filing a complaint with PayPal.

September 25, 2025
Unprompted review
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Reply from nuubu.com

Hello Helen,

We are pleased to inform you that the issue you previously reported has been resolved by our customer service team as of September 25, 2025. If you have any additional concerns or need further assistance, please feel free to reach out to us.

We truly value your feedback and thank you for your patience as we worked to address the issue. Your input is invaluable to us as we strive to enhance our services.

We appreciate your ongoing support and are committed to delivering top-notch customer satisfaction. Thank you for choosing us as your service provider.


Best regards,
Nuubu Support Team

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Rated 5 out of 5 stars

It was easy to check out with paypal

It was easy to check out with paypal. I had trouble with it not taking my phone number.

October 9, 2025
Unprompted review
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Reply from nuubu.com

Hello Pamela,

Thank you for sharing your positive experience with the checkout process using PayPal, and we're glad to hear it went smoothly. We apologize for the inconvenience you encountered with the phone number entry. This might be due to a technical issue. If you continue to encounter this problem, please reach out to our customer service team at https://support.nuubu.com, and they'll be happy to assist you further.

Thank you for your understanding and for bringing this to our attention.

Best regards,

Nuubu Support Team

Rated 5 out of 5 stars

Easy purchase

October 8, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Frank Junior,

Thank you for taking the time to leave a 5-star review on Trustpilot. We are delighted to hear that you found the purchase process easy. Your feedback is greatly appreciated and helps us continue to improve our services.

If you have any further comments or need assistance, please feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu.

Warm regards,

Nuubu Support Team

Rated 4 out of 5 stars

I really hope this helps.

I really hope this helps.

October 7, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Jason,

Thank you for sharing your feedback and your positive 4-star rating. We're glad to hear that you're hopeful regarding our product. If you have any questions or need further assistance, our customer service team is here to help. You can reach them at https://support.nuubu.com for any support you may need.

We appreciate your trust in Nuubu and look forward to serving you further.

Best regards,
Nuubu Support Team

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