nuubu.com Reviews 

4,655
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Many consumers frequently praise the exceptional quality of the foot pads, noting that they are remarkably effective, wonderfully soothing, and very simple to apply during everyday routines. People frequently mention that using these items creates a pleasant atmosphere that consistently brings noticeable physical relief and overall relaxation. However, some reviewers were not happy with unexpected recurring subscriptions, finding themselves billed for additional products without proper prior approval. Some people also felt that delivery times were far too long or experienced frustrating issues with parcels being delivered repeatedly to the incorrect address.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a distinct split in opinions regarding their... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between consumers. While many... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are well made and perform as promised.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how pleasant and easy the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with customers expressing mixed views on arrival... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Nuubu pads, but it took a long time for them to arrive. They seem to work well with the socks that I also purchased from them. I have asked for my subscription to be cancelled due to not hav... See more

Company replied

Rated 4 out of 5 stars

Unhappy with all the upsales that were sent to me. Let me try the product first before upselling me with more stuff. For me this is bad business and LOOKS LIKE a fraud. Allow your customers to... See more

Company replied

Rated 4 out of 5 stars

Detox on feet definitely helped next day waking up felt totally great. Black soap Grey removal bars are a joke don't even work! Should get refunded for those!

Company replied

Rated 4 out of 5 stars

The experience of using this product (footpads) was pleasant and easy. 'Great' is an overstatement - I am not Donald Trump. I would be interested to see sceintific evidence to back the claims made fo... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Improve your body and mind with an all-natural Japanese solution! Traditional Wisdom: Nuubu was created based on Centuries-old traditional Asian medicinal knowledge, passed on by generations. True trust is earned by passing a test of time! Natural Ingredients: Nuubu is made of all-natural herbs and herbal extracts. Forget about harmful, toxic chemicals and embrace the healing power of nature! Holistic Healing: Treat the cause, not the symptoms - your body is riddled by toxins & metabolic waste, which harms your blood flow and increases stress. Nuubu helps to heal your mind, body and soul!* Cost-Effective: Medical costs can skyrocket in no time! Each medication treats a single problem, together they cost a fortune. Nuubu is an affordable solution to multiple symptoms at once.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,655)

327 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have slept well and through the whole…

I have slept well and through the whole nights after starting Nuubu. And I have used it only three nights, so I can't say anything more about it. Thank you!

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hei Nimim. Tyytyväinen asiakas,

Kiitos upeasta palautteestasi! Olemme iloisia kuullessamme, että olet tyytyväinen tuotteeseemme ja että olet nukkunut hyvin Nuubun käytön aloittamisen jälkeen.

Ystävällisin terveisin,
Nuubun tukitiimi

Advertisement
Rated 5 out of 5 stars

The simplicity of the design makes this…

The simplicity of the design makes this a great tool!!! I’m still using the product!! Will order again!! Soon

October 25, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Jo Ann Marshall,

Thank you for your wonderful review! We're thrilled to hear that you are enjoying the simplicity and effectiveness of our product. Your continued support and intention to reorder soon means a lot to us.

If you ever need assistance or have any questions, feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu!

Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

I sended a request via email..

I sended a request via email... They answered very fast and they were very helpful. Keep up the good work!

October 25, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Giulio,

Thank you for your wonderful feedback! We're delighted to hear that our team responded quickly and was able to assist you effectively. Your kind words are greatly appreciated.

Nuubu Support Team

Rated 5 out of 5 stars

Giving us a discount when its not a…

Giving us a discount when its not a holiday

October 24, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Sarah,

Thank you for taking the time to leave us a 5-star review on Trustpilot. We truly appreciate your kind words about the discount offered. At Nuubu, we strive to provide value to our customers, and we are thrilled to hear that you found the discount beneficial.

Should you have any further questions or need assistance, feel free to contact our customer service team at https://support.nuubu.com.

Thank you for your support.

Nuubu Support Team

Rated 1 out of 5 stars

Ordered in August and still waiting

Ordered in August and still waiting. Thinking this is another scam! Thanks for nothing!
Nov 1
Received order and had contact and received a free gift due to delay in mail. Great products!
Thanks

October 23, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Kyle,

We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you.

We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company.

Thank you once again for your assistance in our continuous development and learning process.


Best regards,
Nuubu Support Team

Advertisement
Rated 5 out of 5 stars

Top tier customer service!

Top tier customer service.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Nyka Boo,

Thank you for your wonderful feedback! We're delighted to hear that you had a top tier experience with our customer service.

Nuubu Support Team

Rated 5 out of 5 stars

Good deal all the way

October 24, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Matthew,

Thank you for taking the time to leave a 5-star review on Trustpilot. We are thrilled to hear that you found our deal satisfactory. Your positive feedback encourages us to continue providing top-notch service.

If you have any further questions or need assistance, feel free to reach out to our customer service team at https://support.nuubu.com.

Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

Nice for your feet

October 23, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Max,

Thank you so much for the 5-star review. We're delighted to hear that you find our product nice for your feet. Your feedback is greatly appreciated and encourages us to continue providing quality products.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at https://support.nuubu.com.

Best regards,

Nuubu Support Team

Rated 5 out of 5 stars

I ordered the traditional deep…

I ordered the traditional deep cleansing foot pads a few weeks ago… I used about four of them and saw immediate results. Inflammation reduced, more energy. I’m ordering more and trying their ginger and reishi foot pads next!

September 29, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Liz,

Thank you for your wonderful review and for choosing Nuubu! We're thrilled to hear that you experienced immediate benefits from our traditional deep cleansing foot pads. It's great to know that your inflammation reduced and you felt more energetic. We're excited for you to try our gender and reishi foot pads next. If you have any questions or need assistance, our customer service team is here to help at any time.

Thank you again for your support!

Nuubu Support Team

Advertisement
Rated 5 out of 5 stars

Ease of website

October 23, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Dianne,

Thank you for taking the time to leave a 5-star review on Trustpilot. We are thrilled to hear that you found our website easy to navigate. Your feedback is greatly appreciated and encourages us to continue delivering a seamless experience for our customers.

If you have any further suggestions or need assistance, please feel free to reach out to our customer service team at https://support.nuubu.com.

Best regards,

Nuubu Support Team

Rated 1 out of 5 stars

Stop automatically sending me this

Stop automatically sending me this. The product makes no difference to your health and you get locked in to them sending you the product that ive already cancelled months ago. Now I'm on the merry-go-round of trying to contact someone to endeavour to cancel again! Don't touch thus product!

October 24, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Shelley,

Thank you for bringing this to our attention, and we sincerely apologize for the frustration you've experienced. It sounds like you're facing an issue with a subscription service that is not working as expected, and we certainly understand your concerns.

We tried to reach out to you to get your order details, but we have not received a response. Please rest assured that we are here to help. For us to assist you efficiently, we kindly request you reach out to our Customer Support team through our contact form at https://support.nuubu.com. Providing your email address and order number will allow us to locate your order and understand the situation better.

Your feedback is invaluable to us as it helps us improve our services. Thank you for your patience and understanding.


Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

Synoshi cleaning device

Synoshi cleaning device. Both orders arrived promptly. Impressed with the cleaning device and brush heads.

September 22, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Gillian,

Thank you for your wonderful feedback! We're delighted to hear that you're impressed with the Synoshi cleaning device and found the delivery prompt.

Nuubu Support Team

Rated 5 out of 5 stars

Looks great!

It was clear, understandable and very easy to use.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Alejandra,

Thank you so much for taking the time to leave us a 5-star review on Trustpilot. We are thrilled to hear that you found our product clear, understandable, and easy to use. Your feedback is incredibly valuable to us and motivates us to continue providing excellent service.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu.

Best regards,

Nuubu Support Team

Advertisement
Rated 5 out of 5 stars

I THINK THIS PRODUCE IS GOING TO BE…

I THINK THIS PRODUCE IS GOING TO BE GOOD FOR MY FEET.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello William,

Thank you for taking the time to leave a review. We're delighted to hear that you're optimistic about the product's benefits for your feet. Your feedback is appreciated, and we're glad to have you as part of our community.

If you have any questions or need assistance, feel free to reach out to us at any time.

Best regards,
Nuubu Support Team

Rated 5 out of 5 stars

I Love This Product

The product is good. It works well. I had pain that disappeared after using this product.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello D. Powell,

Thank you for sharing your positive experience with our product! We're delighted to hear that it has effectively helped alleviate your pain. Your satisfaction is important to us, and it's great to know that you're pleased with our product's results.

If you ever have any questions or need assistance, feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for your support.

Nuubu Support Team

Rated 4 out of 5 stars

Easy and time was brief

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Carole Guthrie,

Thank you for sharing your feedback and leaving a review. We're pleased to hear that your experience was easy and brief. If there's anything more we can do to enhance your experience or if you have any questions, please don't hesitate to reach out to our customer service team at [https://support.nuubu.com](https://support.nuubu.com).

Thank you for choosing Nuubu.

Nuubu Support Team

Rated 3 out of 5 stars

Too many attempts to sell additional…

Too many attempts to sell additional products. I felt bullied. Put everything into one page with offers, including bundles.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello customer,

Thank you for your feedback. We sincerely apologize for any discomfort you experienced due to multiple sales attempts. We appreciate your suggestion to consolidate offers onto a single page, as it can provide a more seamless experience. Your comments are important to us and will be shared with our team for consideration.

If you have any further concerns or need assistance, please feel free to contact our customer service team at https://support.nuubu.com. They will be happy to assist you.

Thank you for taking the time to share your thoughts.

Nuubu Support Team

Advertisement
Rated 5 out of 5 stars

Easy to order didn't take me in a…

Easy to order didn't take me in a merry-go-round mode. Showed other products I may be interested in purchasing.

October 21, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Carolyn,

Thank you for taking the time to leave us a 5-star review. We're pleased to hear that you found the ordering process straightforward and appreciated the additional product recommendations. Your feedback is valuable to us, and we're delighted to know we met your expectations.

If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.nuubu.com.

Thank you for choosing Nuubu.

Best regards,
Nuubu Support Team

Rated 4 out of 5 stars

BS to ask me to rate you before I even…

BS to ask me to rate you before I even try the product weather if it's for the website or the use.

October 20, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Roy,

Thank you for your review and feedback. We understand your frustration with being asked to rate before having the opportunity to try the product. Your experience matters to us, and we are committed to ensuring that all aspects of our service meet your expectations.

If you have any questions or concerns, please feel free to contact our customer service team at [https://support.nuubu.com](https://support.nuubu.com). We value your input and appreciate the chance to improve our processes.

Thank you for your understanding.

Nuubu Support Team

Rated 4 out of 5 stars

A couple of my friends tried it so I…

A couple of my friends tried it so I decided to give it a try myself.

October 19, 2025
Unprompted review
nuubu.com logo

Reply from nuubu.com

Hello Joyce,

Thank you for taking the time to share your experience and for choosing to try Nuubu. It's great to know that your friends recommended us, and we appreciate your feedback. If you have any questions or concerns regarding the product, please feel free to contact our customer service team at https://support.nuubu.com for assistance.

Thank you for your support.

Nuubu Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look